Chart Note:
Patient Name: Bill Jones
Date of Birth: 06-06-1951
Subject: Medicare payment issue
Summary:
Patient Bill Jones informed the office that his Medicare worker contacted him regarding a bill that our office had submitted to Medicare. The patient mentioned that the Medicare worker stated they are not willing to pay the bill. Patient Bill Jones expressed concerns about this situation as he is on a fixed income and does not have the funds to cover the amount in question. He requested assistance from a medical assistant to resolve this matter promptly.
Action Taken:
A medical assistant will be assigned to follow up with Patient Bill Jones and address the Medicare payment issue. The medical assistant will contact the patient using the provided callback number (555-1212) to gather further details and work towards finding a resolution.
Chart notes taken by:
Brandi D. Moreno/M.A
Date: 11-03-2023
Telephone Message Note:
Date: 11-03-2023
From: Patient Bill Jones
Date of Birth: 06-06-1951
Callback Number: 555-1212
Message:
Patient Bill Jones called to report that his Medicare worker informed him that they do not intend to pay a bill that our office submitted. Due to his fixed income, the patient expressed worry about not being able to afford the bill. Patient Bill Jones requested a medical assistant to return his call regarding this matter.
Action Needed:
Please assign a medical assistant to contact Patient Bill Jones at their earliest convenience to address the Medicare payment issue and assist in resolving it.
