Discussion Board

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University of North Texas *

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4240

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Psychology

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Feb 20, 2024

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docx

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Uploaded by BarristerToad4045

Discussion Board: Decision Making The Space Shuttle Challenger Disaster was caused by several factors, including organizational culture, groupthink, and cognitive biases. One theory that can help explain the disaster is the normalization of deviance, which suggests that small deviations from established norms can become accepted over time, leading to increasingly risky behavior. In the case of Challenger, NASA had become accustomed to ignoring potential safety risks in the shuttle program, leading to a normalization of deviance and a false sense of security. Another theory that can help explain the disaster is groupthink, which occurs when a group of people prioritize consensus and conformity over critical thinking and independent decision-making. In the case of Challenger, NASA decision-makers failed to fully consider the risks associated with launching in cold weather, due in part to a desire to maintain the launch schedule and avoid potential delays. This led to a flawed decision-making process and ultimately to the tragic outcome. To avoid similar disasters in the future, it is important to recognize the role that organizational culture, group dynamics, and cognitive biases can play in decision-making processes. Organizations should strive to create a culture of safety and accountability, where potential risks are identified and addressed in a proactive manner. It is also important to encourage independent thinking and dissenting opinions in group decision-making processes, to ensure that all perspectives are considered, and potential risks are thoroughly evaluated. Finally, decision-makers should be aware of common cognitive biases, such as confirmation bias and overconfidence, and take steps to mitigate their impact on decision-making processes.

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