PSYC6247_Assignement4_Emelie

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Assignment 4: Discussion on Interviewing, Boiling Down the Problem, Broaching and Re- sources Emelie Sattaratn Yorkville University PSYCH 6246-23S-O-1BR Counselling Skills and Competencies Dr. Cindy McIntire June 4th, 2023

Activity 1 My thoughts on interviewing is that it a careful and unique process when it comes to ther- apy. It is important to get valuable information when it comes to interviewing, however asking too many impending questions can cause the client to feel annoyed (Young, 2021) or perhaps in- terrogated. In our role playing scenario, our group was able to interview the client in an effective way without making the client feel like it was just a constant series of questions. The counsellor (myself) was able to package different techniques such as echo-ing and non-verbal cues along with interviewing in order to get fundamental details such as client’s family background, culture, history with substance abuse and maladaptive patterns. Something that my group needed to work on is perhaps better structuring the questions in a way that does not feel repetitive. I found that I struggled with coming up with different questions that were not leading or close ended. A strat- egy my group discussed is where we say, ‘tell me more about this’ during the interview which feel less intimidating and more on the clients terms to discuss a certain topic. Something we also noted about interviewing is the intake interview process and assessment. Our group learned that it is critical to collect data during the intake and assess it affectively, behaviourally or cogni- tively. In our group’s role playing scenario, we conducted a behavioural assessment on the client as they were seeking help foot excessive behaviours (alcohol abuse). This assessment is used for learning and increasing new behaviours (Young, 2021). Activity 2 My thoughts on discussing goals is that it is a critical element in the success of treatment and planning. Many therapeutic approaches will use goal setting in a collaborative way and sev- eral studies have demonstrated the effectiveness of goal setting on changes in the clients patterns and behaviours (Renger & Macaskill, 2021). Counsellors who can boil down the problem effec-

tively can help clients feel relief that their problems are understood and therefore can be solved. Something that my group did well was use questions and prompts that are specific in conducting effective change and healthy new habits for the client with substance abuse. Additionally we asked things such a ‘what is prompting you to make a change?’ as well as determining the goals importance. Something that my group could work on was using questions that turned the prob- lem into a goal rather than focus on the problem too much. Our client was going through a sub- stance abuse issue and at times, I noticed that we would focus on the problem and talk too much about the substance abuse rather than transitioning into the goal. We could find ways to smoothy transition and identify the goal by changing the focus. In this exercise, our group learned how to be realistic when setting goals in order to set the client up for success. We discussed relapse as well and that goals should be realistic and attainable so the client does not feel that they cannot reach it and potentially relapse. Activity 3: Resources for Ottawa, Ontario Region 1. Mobile Crisis Team (The Ottawa Hospital) Anyone can call the mobile crisis team if they feel that they are in crisis or distress. The mobile crisis team is an outreach team that provides rapid assessment and stabilization for those in the community. They offer services in French and English and is available 24/7. They can be reached at 613-722-6914 or toll-free at 1-866-966-0991 2. Ottawa Credit Counselling Services This is a non-profit organization that provides counselling services with help in regard to debt, money management and interest relief. They can be reached at 1-888-527-8999. 3. Family Services Ottawa

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This organization supports parents and families with counselling and parent coaching sessions that are free of charge. Clients can make an appointment on their website ( familyservice- sottawa.org ) or call them at 613-725-3601 4. Ottawa Victim Services This organization supports those who have been victims of domestic abuse through emotional support, practical assistance and advocacy. Furthermore, they have different programs such as victim crisis which help clients lessen the trauma of being victimized and providing them with coping strategies and resources. Clients can make an appointment at 613-238-2762 5. Dave Smith Youth Treatment Centre This treatment centre is designed for youth ages 13-21 to overcome substance abuse by achiev- ing a healthier lifestyle by providing youth with programs tailored to the specific needs of the youth. Clients and family members can contact the centre for an in take at 613-594-8333 ex 2205. 6. Ottawa Therapy Clinic This clinic provides couples with counselling who are experiencing violence, anger, substance abuse, emotional distance, lack of communication and infidelity. Couples can contact the clinic for a free consultation at 647-424-3467 7. Children at Risk Ottawa This organization provided services and programs to families of children within the Autism Spectrum Disorder to help develop their child’s behavioural, communication and social skills as well as advocate for their ongoing needs. You can contact them at 613-741-8255. Activity 4

Broaching is a skill of continually talking about the obvious differences with a client (Young, 2021). I feel that this skill is important as it address the ‘elephant in the room’ so to speak and can help both the client and therapist. It can allow the client to feel their therapist is genuinely curious about their experiences and backgrounds, while allowing the therapist to gain more cultural competency. Additionally, the goals of broaching can include building a genuine relationship as well as informing a more accurate and complete conceptualization of the client’s experience (Journal of Humanistic Counselling, 2022). I can see myself maneuvering this skill fairly well as cultural competency is something that I strive to keep enhancing. As an Asian women, it is important for me to share my lived experiences along with my culture and back- ground so I appreciate it when my counsellor uses broaching. I can see myself using broaching and then tailoring my approach to adapt to my clients culture by developing a system that con- sults with their beliefs and representation (Young, 2021). Additionally, in our small group, we learned that broaching can also be used to determine if the counsellor and client are the right fit and used the example that an Indigenous client may not feel comfortable with a Caucasian coun- sellor due to past intergenerational trauma. Broaching can be both beneficial for the client and the counsellor to ultimately understand each other’s world views and determine if this is the right fit. References

Client perspectives on broaching intersectionality in counseling. (2022). Journal of Humanistic Counseling , 61 (1), 30–42. https://doi.org/10.1002/johc.12169 Renger, S., & Macaskill, A. (2021). Guided Goal Setting in Therapy Towards Being Fully Functioning. Journal of Contemporary Psychotherapy, 51 (4), 357-364. https://doi.org/ 10.1007/s10879-021-09505-8 Young, M (2021). Learning the Art of Helping: Building Blocks and Techniques (7th ed.) Pear- son .

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