04/16 POC NYC: A Case Study

MUNGIN stated at approximately 1012 hours while working at Walmart store # 1383 in the city of Beaufort, she was called to the Grocery door in the front of the store where a customer was exiting the store without a receipt for two items that was located in the bottom of the shopping cart. She described the items as a vacuum cleaner and a Nutrient Bullet blender. She stated she stopped the subject and requested

In response, the store’s owner, Alex Saleh, installed the store’s security cameras to protect his employees and customers from police harassment. Those cameras were a last ditch effort as he had notified police on multiple occasions that Sampson was his employee and was not trespassing. As a result, Saleh regretted his past participation in a “zero tolerance” program in which a sign was

On June 21, 2017 at approximately 1959 hours, I responded to Walmart Neighborhood Market located at 825 Casa Verde Boulevard, Lake Mary, Seminole County in reference to a shoplifting. Upon arrival, I made contact with the complainant Assistant Manager Stephanie Phipps and off duty employee/witness Mirandashea Salmon, both whom provided me with sworn written statements.

Mr. St. Clair was first noticed by Mr. Albertson at approximately 1:45pm, as Mr. St. Clair was approaching the checkout lanes. Bargain City Incident Report, February 24, 2017, para. 1, (hereinafter “Report”). Mr. Albertson notice that Mr. St. Clair had passed the checkout lanes and was gaining speed towards the front door. Mr. Albertson also notice that Mr. St. Clair had a cart full of merchandise, specifically a Play Station 1 on top. Report, para. 1. Mr. Albertson was worried that Mr. St. Clair was trying to leave the store without paying for his items so he yelled for him to stop. Mr. St. Clair did not respond to the demand of Mr. Albertson and continued towards the entrance, gaining even more speed. Report, para. 1. Mr. Albertson then intercepted Mr. St. Clair near the men’s bathroom and detained him for shoplifting. Report, para. 1.

Predication: On 07/13/16 Asset Protection Director (APD) Michael Hourigan and Asset protection Manager (APM) Jakub Orlando reviewed footage from incident that took place on 06/18/16 in Store 14123.

Officers responded to Wal-Mart in reference to a domestic dispute. On scene officers made contact with the victim Sara Adams. She stated that her ex-boyfriend was staying with her and now will not leave the residents. She stated that he damaged her cell phone and trashed her house. Officers observed the damage phone and when to 171 Keen dr to make contact with the suspect. Upon officers arrival the suspect had fled the scene. Adams stated that the argument stated when she came home at 00:00. She stated that Corey Newman, her ex-boyfriend was mad about her not coming home when she got off work. She stated that when she pulled into the driveway he met her at her vehicle and wanted to go through her phone to see if she was seeing another

Upon my arrival, I made contact with the complainant, Victoria Mack. Mack advised a known suspect stole a pair of Sperry’s from the store, a few minutes prior to my arrival.

I spoke to the ASM Paola Estevez who was on duty last night. Paola stated the individual came to the store at an earlier hour, but left the store without an incident. The individual came back again at a latter hour, and preceded to head to the second floor. ASM Paola was informed by cashier Joya, that the individual was heading upstarts. At that point ASM Paola saw on the camera that the individual was placing merchandise in the bag. Once the individual noticed that he was spotted, SFL Christian Titrujillo who was on the sales floor, the individual begun to take out the merchandise out of the bag and proceeded to walk away. Before walking downstairs, the individual had a discussion with SFL Emery Medina. Soon the individual was heading

While watching the monitors in store 648 on 08/23/16 I AP Associate Vanessa McClary observed an unknown male subject in the beverage aisle removing a plastic bag from his shorts. The then proceeded to the shelf where the Red Bull is situated. Once I observed this I immediately made my onto the sales floor where I was able to gain an observation on the male subject as he made multiple selections on cans of Red Bull. After making the selections on the cans Red Bull the subject began to conceal the items in the plastic bag. In the process of the subject concealing the merchandise I approached him and asked him if I could assist him with anything. The subject stated that he actually needed help with finding out the price for the items in his plastic

On 11/6/17 at about 6:28 AM, Amazon Associate Kristian Krum came into the security office yelling and cursing at the on-duty supervisor Neil Zola because, while entering the parking lot, she was asked to wait behind an individual dropping off an Amazon associate in the front of the building. (see attached video) At the time of the incident, AA Krum was entered the A-Lot. When she was approaching the main pedestrian walkway near the main entrance. The flagger stopped traffic because there was an individual being drop off. The flagger asked the individual dropping off the Amazon associate, to move multiple time. For safety purposes, the flagger stopped all traffic. AA Krum grew angry and asked the flagger why was he stopping traffic. The

While at Walmart, we were approached by Walmart LP, Marion Edwards. Edwards advised both Officer Esposito and I that a White male, who was wearing a blue tee-shirt and riding a bicycle just committed a fraudulent return.

Predication: On 11/03/16, Point Of Contact (POC) Asset Protection Manager (APM) Jakub Orlando received an investigative analytical lead for Service Clerk (SVC) Joel Moctezuma-Rivera, who was suspected of using a Balance Rewards card with fictitious name, a friend's name.

Predication: On 03/10/17, Asset Protection Manager(APM) Jakub Orlando received a Workplace Violence alert Security Operation Center(SOC) indicating that Shift Leader(SFL) Amanda Sead who was reported to be pushed by suspected shoplifter.

Facts: On 08/11/16, APM Orlando reviewed CCTV footage and POS transactions, to confirm this allegation. CCTV footage and POS transactions reviled that that Service Clerk (CSA) SHAKIRA JOHNSON, priced modified merchandise for herself and than preceded to give money to another employee, to pay for the transaction.

Predication: On 06/20/2016 Asset Protection Manager (APM) Jakub Orlando, received an investigative analytics lead for store # 14221 for policy violation regarding sales of gift cards.