1.1: Explain the requirements for language, tone, image and presentation for different documents Letters – Letters should be structured properly, knowing exactly who there for, the date and any content appearing on the letter is presented properly. Standard conventions exist, like the use of “Dear Sir” that’s normally found at the beginning and the use of “Yours faithfully”. This is used because the person isn’t known because they might be a company. The use of “Dear Mr” and their name, and “Yours sincerely” will be used since the person is known. Letters tend to use standard layouts. These are usually blocked, semi blocked and indented. House styles can be presented for organisations. This could be things like fonts, formatting and etc. …show more content…
They should remain accurate at all times. Emails – You may find that a number of organisations could have a consist house style for email. It’s extremely important that you clearly check the person you are planning on sending an email to, just in case they happen to not be the person who you thought it was. When composing an email, capital letters shouldn’t be used as it’s seen as being aggressive and it kind of makes it feel like you’re screaming at the recipient. Try your best to avoid using abbreviations, as these are considered to be unprofessional for business emails. For every email that’s being composed, you must remember to always put a subject or topic in the subject section. This will let the receiver know exactly what the email is going to be about. Once you’ve finished your email, you should always make sure there’s a signature at the end. Agenda and Minutes – When formal meetings are happening, they tend to require both an agenda and minutes. If a formal meeting has an agenda, it can be recorded in minutes. Minutes will clearly outline everything that has been discussed and can be seen as a record of the meeting. Action
The requirements for language in any document should be as follows; ensure the document is aimed at the correct audience (e.g. a staff letter should use formal language) and also, to avoid technical terms that the audience may not understand (e.g. mentioning CRM’s which unless someone has worked with CRM’s before they might not know what they are). When using a certain tone within a document (e.g. formal) it is important to avoid using slang and use full sentences. Image and presentation within documents (e.g. an email) are important, as they have an impact on what sort of impression you want to give. This means checking to use correct spelling, grammar and punctuation. Also, ensuring corporate guidelines have been followed… for example, leaving a signature at the bottom of your email.
I am most familiar with the thesis genre and the email or Instagram genre because I use both frequently. I write a lot of emails, mostly to friends and family, and they are usually short and to the point; ex. “See u at 9; bring book. Don’t b late.” which is an email I recently sent to my
Business Letters: These letters include formal /informal information, addresses of the sender and recipient, date, salutation and complimentary close.
Correct The business letter form your text explains can impart directness yet seem intimate is the
* Must know the difference between a memo and a business letter they have very different purposes.
Reflecting on this course over this semester, there have been many lessons learned that will be valuable, as we enter the business world. Our first lesson was to learn to work together, as a team, to prepare a short memo, long memo, letter, and email for use in the business world. This is a lesson that will experience many times as we do our daily work. Punctuation and grammar are so important to present to the client and other organizations that we are professionals. It could mean the loss of a sale or acquiring new business. It’s like dressing for work; looking professional or unprofessional.
9. 1. The email subject line is one of the most important parts of an email message because it helps recipients decide which messages to read and when to read them. To capture your audience's attention, make your subject lines informative and compelling. Go beyond simply describing or classifying your message; for example, "July sales results" accurately describes the content of the message, but "July sales results: good news and bad news" is more intriguing.
• Letter - A formal form of communication and record consisting of a standard structured format and should include the senders details and address, the recipients address, the date written, any reference details e.g. order number etc finally ending with a signature.
A strong, thoroughly researched letterhead displays the authority and credibility of a business. For instance, a simple and uncluttered letterhead reinforces a company’s brand message in a professional manner that draws the eye to matters of importance. This produces a sense of stability and reliability, gained through the use of letterheads
Before you prepare an email, you should think about what your purpose is. You want to be professional in how you write, the same as when you receive an email. You would not want to read an email that is poorly written, lacks reason, or something you receive often from the same person. Also, if you need a response, providing the time you need a response by is pertinent (Cardon, 2013). You do not want to state that it is important on every email. Although they may be important, it is understood that only things of utmost importance be explained in that way. If you are sending an email with information, it should be important otherwise it would not be sent.
Clear subject headings make everyone's lives easier, helping with prioritizing, filing, cataloging, cross-referencing, and retrieval. Samantha Miller states that you should keep your subjects short because “A complete sentence will betray you as an email beginner, and many e-mail programs cut off a subject after forty characters…A few words, or one well-selected one are best.” (Miller 3). Keep your message focused. If a new topic is introduced it should be under a separate message with a new subject heading. Try to keep in mind that writing styles may cause some messages to come across as sounding abrupt or even antagonistic when that is not the intention of the sender. Take time to read and fully comprehend what has been written before you reply, especially if the message provokes a strong emotional response. One important thing when you think that you might provoke a strong response is to avoid flaming. Flaming is an inflammatory remark or message. As a result as David Harris
Some people say that writing is the most important way to conduct business. Business writing can illuminate, clarify, and specify; it should also communicate and convince people to do business with a company. A good business letter should be friendly and approachable with simple words, in short sentences and brief paragraphs. If we start to write business letters like this, there will be a higher possibility that the letters and memos are actually read.
Your email should be worth reading, so state it prominently, from the beginning of your email (subject line) until the end (call to action). Plainly state it in the email (i.e. don’t dance around it). Have someone read your email before sending to see if they understand the value that you are offering. If they don’t get it, go back to the drawing board until your message is clear, succinct and compelling. Some key ideas for the value your email can provide:
This year the first internal assessment we completed was a mail merge document, created through the application software Microsoft Word and also through Microsoft Excel. Next you will see a screenshot of the word work I did showing multiple letter documents created. On the document you can see the different colours and boldness of different texts also we see an underlined header to clearly show that this text is more dominant than the other texts.I have displayed the letter in a formal fashion and the text is in a suitable font and size. Furthermore the images we see are bright and spaced nicely so there is no crampedness and a more free looking letter.
Every e mail should contain one clear message. You don't want your consumers to be overwhelmed or bored via the content material for your electronic mail. Develop one key message and make sure it's short and brief. Your readers will like your quick and to the factor publication, which isn't always stressed by means of