1. Understand the Specific Responsibilities of Middle Managers in Enabling an Organisation to Achieve Its Goals

Describes the specific responsibilities of middle managers in enabling my organisation to achieve its goals.

AC 1.2 Evaluate the specific responsibilities of middle managers in enabling your organisation to achieve its goals.

Section 1 – Understand the factors that affect an organisation and the customer service role

I have worked in every area of the hospital and nursing homes in my nineteen years of clinical practice as a nurse. I have excelled and enjoyed the care that I have provided over the years. I have been a charge nurse wherever I have worked and enjoyed brainstorming and critically thinking through what needed to be done for a patient when they were not doing well. I have prevented many code blues and have been a preceptor to many excellent nurses.

1. Review the definition of management at the beginning of the chapter and briefly define each of the 4 functions. What are the challenges in carrying out these functions in today’s hyper-competitive marketplace?

1. Read `Spotlight on Management` on pages 133-149 and the practice lesson `The Real World` on page 152. Please discuss the following questions in detail.  Your response to each question should consist of:  a minimum word count of 250 words and at least three (3) scholarly sources (1 resource can be the textbook):

Explain how a manager 's role contributes to the achievement of an organisation’s vision, mission and objectives

1. How does PPLS create value for its customers? What are the critical risks that it has to manage well?

Section 1 – Understand the factors that affect an organisation and the customer service role

Understand the specific responsibilities of middle managers in enabling and organisation to achieve its goals

1. How does PPLS create value for its customers? What are the critical risks that it has to manage well?

Discover new technologies in hospital to increase patient experience as well as quality of care

This paper will explain the functions of a Management Service Organization (MSO), and also Identify MSO clients, enumerate the differences between the HMOs or PPOs and the MSOs.

Question “1”: Roles and activities of a manager (explain one theory by linking with the case study):

4. What are the various levels of management, and how do they participate in the process of strategic decision making?