2.5: The Psychology Of Waiting Outline

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2.5 The Psychology of Waiting From the above discussion, I have encountered the Psychology of waiting with following details. 1. Unoccupied time feels longer than occupied time. 2. Pre-process wait feels longer than in process wait. 3. Anxiety makes wait seem longer. 4. Uncertain waits are longer than known waits. 5. Unexplained waits are longer than explained waits. 6. Unfair waits are longer than equitable waits. 7. The more valuable the service, the longer the consumer is willing to wait. 8. Solo wait feels longer than group wait.
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