2006 Arroyo Case Study

31910 WordsJan 24, 2013128 Pages
2006 National Institute of Sta nda rds a nd Technolog y Technolog y Administration • De pa rtment of Commerce Baldrige National Quality Prog ra m Arroyo Fresco Community Health Center Case Study 2006 National Institute of Standards and Technology Technology Administration • Department of Commerce Baldrige National Quality Program Arroyo Fresco Community Health Center Case Study The Arroyo Fresco Community Health Center Case Study was prepared for use in the 2006 Malcolm Baldrige National Quality Award Examiner Preparation Course. The Arroyo Fresco Community Health Center Case Study describes a fictitious nonprofit organization in the health care sector. There is no connection between the fictitious Arroyo…show more content…
Year(s) __________________________________________________________________________________________________________ Name(s) of Applicant __________________________________________________________________________________________________________ 2. Highest-Ranking Official X J Mr. J Mrs. J Ms. J Dr. Name Ramon Gonzalez _______________________________________________ Address 1345 Desert Bloom Ave. _________________________________________________ Title CEO _______________________________________________ Yuma, AZ 85364 _________________________________________________ Telephone No. (555) ARROYOF (277-6963), ext. 12 _______________________________________________ _________________________________________________ r_gonzalez@af.net E-Mail _______________________________________________ Fax No. (555) 277-6967 _________________________________________________ 3. Eligibility Contact Point X J Mr. J Mrs. J Ms. J Dr. Name Roger Sinclair _______________________________________________ Address 2219 Lakeview Blvd. _________________________________________________ Title Director of Performance Excellence _______________________________________________ San Luis, AZ 85349 _________________________________________________ Telephone No. (555) 487-6235 _______________________________________________ Overnight Mailing Address (Do not use a P.O. Box number.) (555) 487-6277
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