201 Principles of Communication in Adult Social Care Settings

1476 Words Dec 2nd, 2015 6 Pages
201 Principles of communication in adult social care settings

1.1
Expressing ourselves in the form of communication is a tool we use to portray our needs and feelings to others. Communication can be used in the health and social care setting to build a trusting relationship with a client or patient and to show emotion. We also communicate to provide information, seek information and persuade others.
1.2
Effective communication in the adult social care setting is a necessary tool and used on a daily basis to converse with patients, their families and members of staff. This ensures good team work and care for individuals and effective time management. Using good communication is very effective for building a strong relationship with
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It is important to make sure your message is understood correctly by receiving feedback. Being aware of barriers of communication can help overcome and avoid them.
Barriers of communication
• Use of jargon (Over complicating what your saying or using unfamiliar words)
• Emotional barriers and taboos (Difficulty expressing emotion or off-limit subjects)
• Difference in perception and viewpoint
• Lack of attention or interest
• Physical disabilities (Hearing or speech problems)
• Physical barriers to non verbal communication (Unable to register body language or gestures)
• Language differences (Unfamiliar language or accent)
• Expectations and prejudices which may lead to false assumptions or stereotyping (jumping to incorrect conclusions because they are hearing what they want to hear)
• Cultural differences
3.2
Reducing barriers to effective communication means we must change or adapt our method to suit the needs of an individual. Once the barrier can be identified we can work out how best to manage it.
Hearing loss
Hearing loss