Introduction 3M is an innovative and creative company that flourished since 1930 with the invention of masking tape and again in the 1950’s with Scotchgard the fabric protector. Then during a glue that was invented that was considered a failure in the 1970’s someone came up with the idea of taking that glue solution and using it on the back of paper to hold the paper to anything. So the invention of the post-it came out and the business really took off. in the 2000 the newly appointed CEO James McNerney implemented the Six Sigma management style. He did this because he felt the company was stale and not growing as much as he felt. This new management style is “designed to identify problems in work processes, and then use …show more content…
Six Sigma has not produced such large scale products for 3M.
Answering the Questions
1. Relative advantage of Six Sigma o Time efficient & Cost effective - eliminate the extra ideas and create the “right idea the first time” o Customer loyalty o Reduction of incidents o Lower costs for providing goods and services
- Relative disadvantage Six Sigma o Creativity and innovation decreases due to the lack of opportunity to come up with ideas. o Complicated process to learn and keep going o Risk of failure / fear of the unknown
2. Using Six Sigma 3M’s programmed decisions are well thought out and researched. On the other hand, their non-programmed decisions could be better because they lack the ingenuity and inputs of employees that drive new ideas. So I have to believe that because of the rigidness of the management style does not allow for the employees to create new products and bring forth the new ideas.
3. While I am all for putting processes in place and improving effectiveness and eliminating waist, I have never been a fan of the Six Sigma process. I feel the Six Sigma, just as the expert believe, takes away the creative processes and does not allow enough flexibility for research and development. “Society and business are always changing. Consumers develop needs for new products and preferences for new styles. Businesses look for new technologies that give them
In this document we have done a detailed study of Six Sigma and Lean Six Sigma and how they help Business Analysts to maximize their skill sets to attain maximum process improvements in their activities. We introduce the topic, provide a historical timeline and disucuss its relevance to the topic. After that, we analyze current state and use the information to provide results in Analysis and Synthesis section.
Six Sigma was first introduced in the 1980’s by none other than Motorola. It was not however necessarily a novel concept at the time so much as it drew from a conglomerate of proven manufacturing principles. It is strikingly similar to the scientific method in design. Six Sigma approaches areas that may not necessarily be viewed as problematic with an open mind. It seeks to analyze problems or questions with a stepwise, statistical, and quantitative focus in order to discover, fix, or disprove problems that may or may not exist within a process. By doing this Six Sigma can improve efficiency and therefore improve positive outcomes for whatever the endpoint may be (Mast, Bisgaard, & others, 2007).
Six Sigma Implementation Plan: Our initial plan to implement this project was to convince CEO and position the program as an important step in the organization growth. The plan was to implement the Six Sigma (DMAIC) methodology roadmap for problem solving and process improvement within 120 days hence the Six Sigma team including myself started strategizing the implementation plan immediately in order to be effective and be able to implement in the
The concept of Six Sigma was developed in the early 1980’s at Motorola Corporation (Harry and Schroeder, 2000). Six Sigma can be defined as a statistical measure of the performance of a process or product (Kumi et. al., 2006). It is used as a quality control mechanism, which seeks to reduce defects or variations in a process to 3.4 per million opportunities thereby optimizing output and increasing customer satisfaction (Sambhe, 2012). Sigma is representing the standard deviation, a unit of measurement that designates the distribution or spread about the mean of a process (Six Sigma Academy, 2002). In addition, the Six Sigma uniquely driven by close understanding of customer needs, disciplined use of fact, data, and statistical analysis, and diligent attention to managing improving, and reinventing business processes (Pande, P., et. al. 2000). The Six Sigma methodology uses statistical tools to identify the factors that matter most for improving the quality of processes and generating bottom-line results. The Six Sigma DMAIC (Define, Measure,
Now a day's global market in the world and all companies are looking up making new improvements that drive bottom line results. In that process all originations and companies are turning to process improvement methodologies such as lean six sigma. Continual improvement, as one of the objectives of a quality management system is achieved by the improvement of all processes and activities at a particular stage of the production cycle. Continual process improvement is also the only way how to survive and succeed among competitors. The management of the company will always be looking for opportunities that will enhance the effectiveness of the company’s processes. Lean Six Sigma is one of the significant methodologies of quality management, this seeks to increase productivity and improve quality of process outputs. As a customer oriented managerial strategy, it emphasizes that imperfection is an opportunity for improvement. The Lean Six Sigma system helps to effectively reduce any defective process; it improves the quality of the provided services and makes the
The six sigma Black Belt has found and accepted all known underlying drivers for the current open door. The six sigma methodology obliges Black Belts to distinguish arrangements. Couple of thoughts or opportunities are good to the point that all are a moment achievement. As a major aspect of the six sigma approach there must be checks to guarantee that the coveted results are being accomplished. A few investigations and trials may be needed with a specific end goal to locate the best arrangement. At the point when making trials and tests it is imperative that all task partners comprehend that these are trials and truly are a piece of the six sigma
The driving factors for a success or failure of implementing Six Sigma is largely dependent on the inputs set forth at the conception and duration of the integration. This whitepaper will compare and contrast these critical inputs for a successful deployment. In order to accomplish this five various companies: GE Electric, W.R. Grace, Royal Chemicals, Diversified Paper and Lemforder. Some of these organizations had very successful results while others failed to reach their full potential. What is clear is the similarities of those that succeed and those that failed.
Design can be related to the creation of products goods and services for the benefit of customer satisfaction. When a product is not created effectively the organization could be plagued with costly problems down the line. However, Six Sigma uses tools that will allow companies protection from future problems and widespread liabilities (Kumar et al., 2009). If an organization implements six sigma in well planned out and methodical way, the benefits for the organization could be endless and have a positive effect well into the future of the organization. Therefore, main focus of Six Sigma is to ensure speedy breakthrough performances, substantial financial outcomes, and to have long lasting effects. Another component of Six Sigma is Total Quality Management which focuses things such as strategy, process, and the end
The concept of Six Sigma is completely consistent with the aims and objective of many healthcare organizations. At times it is very challenging to attain an excellent Six Sigma accomplishment level in real life. A good example is, a health organization that has 100,000 surgeries annually, apparently it would be allowed only one undesirable occurrence for every three years, which is not very sensible. Nevertheless, the concept behind it is still beneficial and significant, and in
Six Sigma improves the design, the original design business strategies, optimize satisfaction and minimize waste while increasing the financial stability or include monitoring the process of elimination.
The Six Sigma methodology can be described as a management philosophy that focuses on developing and delivering near perfect products services. The approach uses the DMAIC structure and a set of improvement tools to identity causes of variation and to develop improvement strategies that reduce opportunities for defects and variation in process (Galli & Handley, 2014). DMAIC is the acronym for Define, Measure, Analyze, Improve and Control. The central idea behind Six Sigma is that if the defects of a process can be measured, then solutions
The author juxtaposes the two management philosophies Six Sigma and Total Quality Management and, therefore, perceives that they have chief components indistinguishable. Gibson & Tesone (2001) demarcated five stages in the fad’s life cycle and on comparing with Six Sigma & Total Quality Management cycle found the analogous pattern being trailed by them. On the
Brian Hindo’s article “At 3M, A Struggle Between Efficiency and Creativity,” depicts “Design for Six Sigma,” as detriment to innovation. Quality programs such as Six Sigma and ISO 9000 are created to apply metrics and measurements to processes in an effort to reduce variation and eliminate defects. As explained by Hindo, Six Sigma stands in direct contrast with the fundamentals of innovation. Innovation involves variation and experimentation. Where Six Sigma seeks to avert or eliminate risk; innovation is the result of embracing risk taking in potential fields for a possible impactful gain. Prior to implementation of Six Sigma, 3M employees were able to propose independent research projects and receive funding to proceed
The above four were the main reasons for the company to put together a set of processes which would formally combine SCM and six sigma, by training and developing supply chain people become capable of leading innovations. Over the last years of implementation, SCM six sigma became a unique and useful component of Samsung’s strategy for systematic and continuous improvement of its SCM
Looking at the success of Motorola, many companies like Texas Instruments, Allied Signal etc started using Six Sigma methodology to bring organization-wide improvements.