4222 206 Workbook Role of the Health and Social Care Worker

Excellent communication skills- Communicating effectively is about being able to well talk with one another and to be able to get their point across and verbal skills. For example young children often go of track very easily and

Others people may be able to provide useful information to support you in your work and you may be able to provide useful information to support them in being part of the individual’s lives. This is good partnership working. If there are communication difficulties with service users a carer or family member can share information with you about how you can best communicate with an individual.

Today, MSC visited Maria at her residence for a face to face visit. When MSC walked in Maria was having a snack at the table. Maria waved and greeted her staff. MSC said, Hello, How are you?" She stated that she needs to talk to MSC in private after she finishes her food. MSC spoke wither Medical Direct Care Counselor Marie Rose. She stated that Maria has been doing good. He is cooperative at times, but requires redirection. Maria stated that she is medically stable and her behavior has improved over the past few months. She is communicates her wants and needs effectively. Maris continues to go to all of her medical appointments and enjoys attending program. Maria goes on all community inclusions and makes suggestions on places she would like to go. She struggles with balancing money, staff continues to assist her in budgeting.

P4: Identify key aspects of legislation and guidelines relevant to the prevention and control of infection in a health or social care setting. In a health and social care environment, it is quite important that everybody is following the legislations and guidelines that are relevant to the prevention control of infection in a health or social care setting. The legislations and guidelines include: Health and Safety at Work Act 1974, The Public Health Act 1984(Control of disease), The Food Safety Regulation (General Food Hygiene 1995), the Environmental Protection (Duty of Care) Regulations 1991 and COSHH 2002(Control of Substances Hazardous and Health).

Dementia is a set of symptoms that affect the way people think and interact with each other. It is not a disease, but can often be linked to a disease or damage done to the brain. Short-time memory, mind, speech and motor skills are affected. Certain forms of dementia cause a change in the personality of the individual. A person suffering from dementia will lose certain skills and knowledge they already had. This is the main difference to other conditions that affect the mind. People who suffer from learning problems, or lower intelligence will never acquire certain skills, people suffering from dementia will lose skills they have acquired. Dementia is

The signs or symptoms are treating adults like children, arbitrary decision making by staff group, service or organisation strict, regimented or inflexible routines or schedules for daily activities such as meal times, bed / awakening times, bathing / washing, going to the toilet, lack of choice or options, such as food and drink, dress, possessions, daily activities and social activities, lack of privacy, dignity, choice or respect for people as individuals, unsafe or unhygienic environment, lack of provision for dress, diet or

Staff met with Marco at his home. Marco's presentation was baseline and his hygine was in good condition. Throughout the meeting Marco maintained eyecontact and engaged in linear speech with supports. Marco also updated staff on his progress trying to find a place to live. He informed staff that his friend have not secured a lease to date, but that he was hopeful that they would hear something in the coming week. Marco also discussed independent housing stating that he wanted staff to be aware that he was still open to living in RRP housing but desired something that was a little more cleanly than the property he visited for his overnight visit. Staff will look to meet with Marco next week.

• Assessment Method: The assessor has used an open and direct written question with this learner ‘Explain how…’ this

As a shift leader I monitor and report any health and safety risks whilst at work. For example I monitor when in their flats i.e. when moving around, preparing food, to ensure their safety. I also report to the house manager or manager any type of potential health and safety risks for example; I recently brought to the manager’s attention that a ceiling hoist support pole was out of alignment, and that it would need rectifying before it could be used again.

• As a care worker we must follow all the rules and regulations regarding the policy of social care or what so called legislation. We should practice the high quality standard of care, always make it appoint that we do our job safe and properly with the clients as well as to our fellow carers. As guide or one factor to do the right description of our work we need to follow all the standards , attend trainings and update all seminars.

There is no doubt regarding the benefits we could achieve by working partnership in health and social care setting, I will explain the importance of working with different parties in detail as below.

Explain a range of ethical and moral dilemmas which social workers and the team may encounter when dealing with this care – look at case study on the assignment brief.

Definition of Terms: Commitment would be one of the most important terms to me as it encompasses so many things that relationships are founded on. It would mean commitment to one another, commitment to being faithful, commitment to care for each other, commitment to do what is necessary to maintain a positive relationship between us and our families. Commitment also ties into the term Responsibility, meaning it’s our responsibility to take care of each other’s health, emotion, and physical needs. My relationship would be heavily reliant on Trust. I have to trust that my partner is always being honest, that they will always make their greatest effort to care for me and make me feel loved (and vice versa.) I would want to trust that my partner would always do what’s in the best interest of our family when making financial, health, and personal decisions. Intimacy would probably be what brought us

be ups and downs and agreements and disagreements, but that is when the two individuals have

By adhering to customer feedback see what they suggest, track areas that need improvement, and track where my strengths and weakness are and take action from there. Implement systems so that employees can resolve issues quickly without any difficulties. And ensuring employees are trained properly and have the necessary material to put the problem into its proper context and are better able to appropriately address the issue. By investing in my employees, it will make them active listeners and committed to doing what is right which will have a positive impression on how they work and form relationships with our customers.