CALIFORNIA STATE UNIVERSITY, LOS ANGELES
SCHOOL OF BUSINESS AND ECONOMICS
MGMT 460: CASE STUDIES IN OPERATIONS MANAGEMENT
Winter 2011, SHC C368
Instructor: Kern Kwong, Ph.D.
Office: Simpson Tower 805 College of Business and Economics California State University, Los Angeles
Office Hours: Tuesday: 2:00-6:00 p.m.
Email: kkwong2@calstatela.edu
Website: http://instructional1.calstatela.edu/kkwong2/Mgmt460
Office Telephone: 323-343-2899 [Use email if you need a reply quickly.]
Course Description
Management 460 is a case studies course in the management of manufacturing and service processes and operations. The course addresses manufacturing and service process selection and analysis, forecasting, capacity planning, aggregate
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Careful preparation for each class (including preparation of case discussion questions), active class participation (active learning), and perfect attendance are generally required to excel on the examinations.
Course Etiquette
1. Arrive to class on time so that you do not disturb your fellow students.
2. Turn off all audible pagers and telephones during class.
3. Raise your hand and let me call on you before speaking in class (so that I can manage class participation).
Course Policies
1. There is no make-up or early exams. Check your schedule to make sure you will be able to attend the midterm and final exam.
2. Incomplete grades are given only in the case of medical emergencies.
3. A team photograph is required for identification. I need to know who you are in order to grade class participation. Pictures will be taken at the end of the first two class sessions. If you prefer, you may submit a 3 5 photographic portrait.
Team Member Evaluation
Team members evaluate each other 's contribution (including their own) to the team effort at the final meeting after the Team Report has been presented. Each team member 's individual share of the total
the difficulty of strategy execution and the tools managers can use to make strategy happen. As the title
5. What is your responsibility as a student when you are running late or if you are going to be absent?
A. Exams will be closed book. The use of study aids, memoranda, books, data, or other information is not permissible.
students. Groups can be formed from students across any of my three sections. Note that students
2. This project must be completed in a group of 3 or 4 students. The members of a group
You are expected to act professionally and to participate in classes. During each class there may be classroom discussions of various topics and/or group problem-solving activities. You need to arrive on time, and be an active contributor. Please turn off all cell phones. If you are expecting an important call, please notify me at the beginning of class, set your phone to vibrate, and quietly excuse yourself if the call comes during class. Your input is vital to this class. If you have an appropriate question or comment please feel free to share it with the class by raising your hand and waiting to be recognized.
Assessment at the team level considers team communications, dynamics, and ability to reach consensus as meetings. For that matter, the amount of work completed and the cycle time for the entire process are evaluated as part of the assessment exercise. On the other hand, assessment at the individual team member level considers how the individual cooperates with other team members, communicates his or her ideas and opinions, and participates in team activities. In this case, the number of viable ideas that the individual presented is determined, accuracy considered, and turn-around time for completion of a unit of work factored. Thus, I learnt that team analysis can be conducted from the team or individual member perspective. The knowledge I acquired from this module will stand me in good stead with the six-week practice placement when I will be required to work within teams (Peacock 2006).
Sometimes it is hard to evaluate someone effectively when you have developed a working relationship with a teammember who although has good intentions are not pulling their load. In some cases even though they did not contribute equally and substantially to the assignment, this writer did not want to evaluate them in a negative manner. Since honesty is the best policy, and as time progressed with other groups, it became clear that if a person does not participate fully, they should not be given credit… as it is not fair to other teammembers.
While I’m in class, I will make sure that I listen to what my instructors are saying and how they say to do something. It is also very important to take notes on what is being taught in the class, and whatever your teacher may right on the broad. In order to receive a passing grade and really pass the class I will have to complete all of my homework.
College is a competitive environment; in order to succeed in it a student needs certain skills. Those skills can only be learned. A college professor mentioned that there five basic rules that need to be followed in order to become a good student: study, do all the homework and the assigned reading, attend class, and, most importantly, develop self-discipline and time management 1. In the following lines, a detailed analysis of those different steps will be done. So, let’s get started.
First I will discuss how you should try to always be on time to your classes and a way to do so. This year I tried my hardest to never be tardy and always be on time. In the hallways on the way to my next class, I would not talk to my peers as much as others. I am saying, do not waste the five minutes you
Teamwork is the joint action by a group to complete a given task. This was displayed by group 20 as each member contributed their individual knowledge and skills towards the team as well as the course objective.
Teamwork is the backbone of effective communication and the crucial cog that keeps the wheel of successful project management turning. The role of teamwork in enhancing problem solving skills, cohesion, learning, and productivity can no longer be ignored. Proper teamwork plays an integral role in promoting the effective implementation and fulfillment of shared goals in a team project in a manner that is better and quicker. Team work also provides a solid platform on which team members can take on different responsibilities and contribute in ways that together makes the entire team an effective unit.
When a team player gives time to other members of the team, other team members hold him in high praise. This will affect team members putting forth additional effort. Sometimes team players will contribute money if it helps the team reach its goal. Overall, team players contribute their ideas, time, and money to bring the morale of the whole team to the highest possible level. A tremendous personality and contribution will lead to positive motivation on a team.
3) Let students know that you care about them. Although many of us assume our students know this it 's not necessarily the case. Let the students know that you want them to succeed, whether it be to pass your latest test, or class, or graduate from college and get a good job. Let them know that you appreciate the work they do on classwork, or a test, or homework. Take the time