5: Electronic Commerce and Enterprise Resource Planning

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Chapter 05: Electronic and Mobile Commerce and Enterprise Systems TRUE/FALSE 1. The length of the sales process for the typical B2B sale is much longer and involves more decision makers than for the typical C2C sale. ANS: T PTS: 1 REF: An Introduction To Electronic Commerce 2. The B2C market grabs more of the news headlines, but the B2B market is considerably larger and is growing more rapidly. ANS: T PTS: 1 REF: An Introduction To Electronic Commerce 3. Forrester Research forecasts that the volume of mobile commerce will reach $31 billion by 2016 or about one-third of the total B2C e-commerce sales. ANS: F PTS: 1 REF: Mobile Commerce 4. The market for mobile commerce in North America is maturing much later than in Western…show more content…
Capturing and gathering all data necessary to complete the processing of transactions is called data input. ANS: F PTS: 1 REF: Transaction Processing Activities 22. An enterprise system ensures that the information needed for a single business function and all levels of management within that function is available. ANS: F PTS: 1 REF: Enterprise Resource Planning 23. Large organizations in the Fortune 1000 organizations were the first to take on the challenge of implementing ERP. ANS: T PTS: 1 REF: Enterprise Resource Planning 24. Adoption of an ERP system enables an organization to eliminate dozens or even hundreds of separate systems and replace them with a single, integrated set of applications for the entire enterprise. ANS: T PTS: 1 REF: Enterprise Resource Planning 25. The implementation of an ERP system ensures good work processes based on so called best practices. ANS: T PTS: 1 REF: Enterprise Resource Planning 26. Supply chain management software automates and integrates the functions of sales, marketing, and service in an organization. ANS: F PTS: 1 REF: Enterprise Resource Planning 27. Managerial accounting consists of capturing and recording all the transactions that affect a company’s financial state and then using these documented transactions to prepare financial statements to external decision makers. ANS: F PTS: 1 REF: Enterprise Resource Planning 28. Customer relationship management software

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