5 Performance Objectives of Wegmans

As I walked into Wawa, I could confidently tell you where everything is because the layouts of every Wawa in New Jersey are almost identical. There is a wall of refrigerators filled with soda to the right as you walk in, a side of the store towards the back reserved for making sandwiches, endless shelves of junk food by the registers at the front entrance and the refrigerators filled with soda, and an open freezer area in the middle of the store with some “healthier” foods. The amount of people inside took me completely by surprise as I opened the door because there was a lack of cars parked in the parking lot. I personally felt like I was in a grocery store rather than a Wawa. What I first noticed was the demographic of the customers in the Wawa. Almost all of the people in the store were either hispanic or african american. With people suffering from poverty and a lack of cars in the parking lot, I realized that many of these people walked to the store probably because they didn’t have cars. As I browsed through each aisle I found that Wawa had a nice selection of milk, fresh bread, and cereals that anyone can afford. As I attempted to search the store for any food filled with quality nutrients that wasn’t a dairy or wheat, the number of options weren’t to thrilling. Wawa’s fresh fruit consisted of about 5 red apples, 3 bananas,

Wegmans is a family-owned, privately-held company located in Rochester, New York. In 1921 John and Walter Wegman purchased the Steel Grocery Co. and “expanded operations to include general groceries and bakery operations.” (Brady, 2009) One of its distinguishing

Headquartered in Cincinnati, Ohio, The Kroger Company is one of the largest supermarket retailers across the United States. Founded in 1883, Barney Kroger invested his life savings of $372 to open his first grocery store at 66 Pearl Street in downtown Cincinnati. (Kroger, 2011). Barney was quite proud. He was the first grocer ever to have a bakery, to sell meat, and to sell other groceries all in one store. From the start, Barney operated his business with a simple motto: “Be particular. Never sell anything you would not want yourself.” (Kroger, 2011). Today, one hundred and twenty-eight years later, the Kroger Company is still following Barney’s motto.

According to Publix website http://corporate.publix.com/about-publix, Publix Supermarket is a premier food retailer founded and opened in 1930 by George W. Jenkins. Mr. Jenkins opened a store that operated on a set of values, respect and dignity of individuals, and that the doors of communication would be opened for his associates to their managers. Along with a mutual respect and engagement, and diversity. This philosophy still continues to be a part of the decision making process even today. The same respect would be given to the customers upon entering the doors of Publix. As part of their commitment, Publix makes it a priority to employ, service people and vendors from many backgrounds, cultures, abilities, and ethnicities. Publix also gives back to the community by participating and providing different services to people in campaign events, sports, and special events. Publix was voted in the top 100 companies to work in Fortune Magazine for 2011

It was founded in Winter Haven, Florida in 1930 by the inspiration of Georges W. Jenkins who was a successful manager at the “Piggly Wiggly Market.” His Dream was to make a difference among other corporations; therefore, Jenkins decided to put together associates and customers’ efforts to help him expand a single store to one of the largest employee-owned grocery chain in the United States of America. Publix’s success is due to its value proposition that makes the store unique, where shopping is always a pleasure, for customers that value high quality in every aspect of the company despite high pricing. In order for Publix to gain and sustain its competitive advantage, the founder captured his employee’s loyalty by giving shares to the early ones in the company. Also, he offered a “Bogo” program on about forty items every week (buy one and get one free). Publix differentiates itself in terms of service, quality and price. (Anders: missing cite

Publix is not your quintessential grocery store, it is so much more. What is it about Publix that make it unique from all the other stores that sell groceries? What are its unique selling points that add extra value to a visit? Why are customers willing to pay more to shop there? To quote Publix President, Todd Jones, “We believe that there are three ways to differentiate: service, quality and price. You’ve got to be good at two and the best at one. We make service our number one, then quality and then price” (Jones, 2013).

Every retail location carries a variety of products that distinguishes it from other stores in the same chain. Not surprisingly, it is difficult to achieve economies of scale. Supply Chain Mackey describes his consumers as being “part of a cult”. Whole Foods believes that the company’s emphasis on perishables and locally-sourced produce differentiates their stores from run-of-the-mill supermarkets and attracts loyal and devoted customers. However, “fresh produce” is one of the most challenging product categories to operate due to limited product shelf life and high cost of spoilage. Whole Foods has tried to circumvent most of the problems inherent in supplying fresh produce to its stores by sourcing locally and having short and flexible supply chains. In the case of fruits and vegetables, Whole Foods has buying relationships with local farmers who supply the store with seasonal produce. Thus, if one farmer is unable to produce a sufficient amount of yellow corn or heirloom tomatoes, the shortfall can be made up by another farmer. Although challenging to perfect, these short supply chains are agile and difficult for other big retailers to duplicate.

In 1978, John Mackey and Renee Lawson borrowed $45,000 from family and friends to open a small natural foods store called SaferWay in Austin. Two years later, Mackey partnered with Craig Weller and Mark Skiles to merge SaferWay with the latter’s Clarksville Natural Grocery, resulting in the opening of the original Whole Foods Market (WFM). Since then, WFM has expanded to 466 stores in the U.S., Canada, and the United Kingdom, averaging over nine million customer visits each week. “The company has always represented the highest quality, selection and service while still offering prices customers are willing to pay on premium products”. (Whole Foods Market,

While examining the community of Valdosta, Georgia there were some common themes throughout the city. In this community there are multiple grocery stores spaced throughout the city, such as Publix, Winn-Dixie, and Walmart. Even though there are quite a few grocery stores for people to buy food to cook, on weekdays

Wegmans Food Market, Inc. is a regional supermarket chain headquartered in New York State, which has 83 stores. Since 1998, it has appeared on Fortune’s annual “100 Best Companies to Work For” list, and is ranked the fifth in 2013. This article will analyze Wegmans’

point of sale system. The POS system is a perpetual inventory counting method that electronically records items immediately upon their point of sale (Stevenson, 2015, pg. 552). In other words, as a cashier scans a customer 's groceries, each scanned item is automatically recorded in the system and deducted from the store’s inventory. Implementing a point of sale would benefit a business’s inventory management function in several ways. First, the POS system will provide managers with a continuous flow of updated information (Stevenson, 2015, pg. 552). As a result, the information will provide more accuracy when used for sales forecasts and analysis, which substantially affect inventory decisions. Continuously, this inventory system would also allow greater flexibility in the sense that it can be wirelessly linked to the main company’s inventory system, creating a network of the company’s inventory systems. The POS system is capable of tracking many operations at once and can be modified according to management’s needs (MacCarthy, n.d.). This flexibility would undoubtedly benefit a large company like Wegman’s with many store locations. Lastly, the system is able to help businesses maintain a high level of customer service. Because the system gives customers a receipt with the price and quantity of each item purchased, the customer is able to see exactly what he or she purchased. This practice

Publix Super Market. Describe the type of business market, its business share, financials, size and global presence.

In order to be competitive, companies have to satisfy customers’ requirements. They have to provide a fast and dependable service at reasonable price. There are five performance objectives that lead companies to competitiveness. They are:

Publix is the leading employee owned supermarket found in 1930 by George Jenkins in Winter Haven, Florida. Currently, there are 1,051 stores in the five states who operate Publix’s supermarkets, Florida, Georgia, South Carolina, Alabama and Tennessee. Its promise to commitment has facilitated their success in a being a grand place to work and shop. “Where shopping is a pleasure” is Publix’s slogan which they are known for promising never to disappoint a shopper intentionally. Not only does Publix cater to their customers but their employees as well which has maintained high rate of employee fidelity.

Whole Foods Market (WFM) was founded in 1980 as a single local grocery store by John Mackey for natural and health foods. By 1991, WFM had 10 up-and-running stores with revenues of about $92.5 million in United States Dollars (USD), and a net income of about $1.6 million in USD. In 1992 WFM became a publicly traded company with its stock trading on the NASDAQ. By 2006 Whole Foods Market had progressed into the world’s largest retail chain of natural and organic foods supermarket. As of September 2007 WFM has 276 stores up-and-running. 263 of the stores are located throughout 37 of the U.S. and the District of Columbia. 7 of the stores are in Canada and 6 in the U.K.