The Case: Twitter-Vs-Compete

Yes I do think the Comcast care on twitter help customers service because they are connecting with their customers. They are using twitter to reach out to the customers I think that is a great idea because that shows that they care about their customers service. Comcast is a pretty good company because they are willing to help out people when they are having problem with their cable or anything. My family use Comcast because they are always there to help us out with whatever we need. So I don’t think Comcast using twitter to connect with their customers is a bad thing. I feel like it actually help them because now days everyone is using social media to buy things and to get information on something that they need. So with Comcast using twitter that actually going to help their company grow more and more because now a day a lot of people are on twitter. I don’t see other applications for Twitter for a communications giant like

Proclaimed as the hottest company since Google and Facebook, Twitter introduced a revolutionary micro-blogging service in 2006 that allowed users to spread and share short messages of 140 characters (“tweets”) with friends and strangers subscribing to follow their communication flow (as so called “followers”) in order to find out what is happening right now from any point of the globe.

The Australian Competition and Consumer Commission (ACCC) is an administer of the competition and Consumer Act (CCA) which is to prevent collusion among the firms and to prevent the individual firm which break the market equilibrium with their market power. Well competitive market would deliver efficiency costs, faster innovation, prevention of unduly concentrated markets, business freedom, wealth distribution, and enhancement of international competitiveness. Therefore, the ACCC is playing a crucial role in Australia, and their activities can be divided into four categories; (1) the policies for anti-competitive conduct and anti-competitive practices, (2) the mergers policy, (3) the consumer protection policy, and (4) four pillars policy.

In this essay I will be writing about the Social Media’s impact on Global Business and the changing life lifestyle of human. Later in the essay I will write about the statistics which are showing, how Social media is a future of customer service. In present time social media is one of the most important factor which is impacting global business, now a days there is a revolution happening and there is a significant fundament shift in how we communicate today and social media is touching almost every aspects of our personal and business lives. The growing social media industry is generating jobs and also created a new branch of marketing and education.

"We collect the content and other information you provide when you use our Services, including when you sign up for an account, create or share, and message or communicate with others” (Hachman). Each day people live with a false security that they are protected and maintain a sense of privacy. Citizens misplace their trust in social media and technology, and divulge their personal information in ignorance of the repercussions that may arise. Users say the advances in technology and social media will not affect their privacy; however, it is proven that these advances can be a harbinger of both danger and discontent.

The objective of competitive intelligence is not to steal a competitors trade secrets or other proprietary property, but rather to gather in a systematic overt (legal)

Time Newspaper has learnt that it's not surprising that Internet companies have electronic dossiers that contain personal information for individuals who subscribe to the websites. Generally, these companies have obtained the information from people based on individual's visit to the website, sent and received emails, tagged photos, and searches people carry out. However, the extent of personal information known by these Internet companies has remained largely unknown as well who they provide and/or sell this information to. However, Internet companies continue to gather lots of personal information from different people who focus on carrying out online activities on a daily basis. Currently, it's estimated that these firms gather personal information from nearly 500 million users but are hesitant to provide this information to the other firms or individuals. As their unwillingness to share has attracted significant congressional inquiry, things could finally change in California following the introduction of a bill that may force companies to disclose the kind of personal information they have gathered and how this information is being used.

It is necessary for a firm to expand in order to gain profits or leverage in a market place. One of the ways firms can do this is by executing a merger. There are two types of mergers, horizontal and vertical mergers. There are many incentives for companies to perform either type of merger; however, both types of mergers will always raise suspicion when being executed because they are usually perceived as anticompetitive. In order to prevent an anticompetitive environment, our government established a federal agency called the Federal Trade Commission. Their job is to review the activity of any given firm and decide whether or not to allow them to continue. Presently, CVS and Etna are currently undergoing a vertical merger to gain profits and

Legal actions are likely to be brought against organizations that have violated consumer’s privacy rights, or misled them by failing to maintain security for sensitive consumer information. Under, the proposed settlement agreements, which are subject to public comment, the companies are prohibited from misrepresenting the extent to which they participate in any privacy or data security program sponsored by the government or other approved organization.

Scholars are divided on the fundamental question of the Federal Trade Commission’s (FTC) adjudicative capacity under the FTC Act. The FTC uses a reasonableness standard and considers each company’s data security practices on a case-by-case basis. For more than a decade, the FTC’s enforcement of data security actions invoked under §5 of the Federal Trade Commission Act (FTC Act) resulted in consent decrees and settlements, subsequently scrutinized by practitioners as carrying as much precedential value as judicial opinions.

It uses public sources to locate and develop information on competition and competitors and it is highly specific and timely information about a corporation” (2009).

People are constantly making decisions to disclose or conceal information when posting to social media websites and signing up for online services. At first glance, Privacy Management Theory would suggest that the mere act of disclosing information to these services would create tension. However, the simple act of extending co-ownership to companies alone is not enough to cause tension for the original owner of the information.

“The cyber security landscape has changed in the past couple of years – and not for the better” (Steen, 2013). Banks are faced with attacks to retrieve customer account information, the military battles with attempts to obtain secrets. These attacks are not just committed by induvial hackers but entire countries. Data privacy rules differ from country to country. For example, Fisher, 2014 states individual search engine access is restricted in different ways depending on the country. China along with other countries restrict access to politically sensitive information, while the United States protects the free flow of information (Gonzalez-Padron, 2014). With companies relying more on technology such as cloud computing and virtual storage their level of vulnerability rises. IT personnel have the difficult task of protecting company data, this is why it is vital to have an ethical compliance program in place protect the organization from internal and external threats.

Information gathering, through networking, social media, and both on and offline storage have made it easier to collect information about an individual than ever before, with many concerns having arisen over the years about privacy and the ability to protect that privacy. As debates over personally identifiable information continue, one cornerstone remains a constant, ethics. Ethics are defined as “the standard by which human actions can be judged right and wrong (Online, 2012)”, but even that can be debated when discussed within the realm of information technology. Have you ever been to an internet shopping site and “trusted” the secure connection? Essentially, you are entrusting an inanimate system developed by an individual or group

Privacy concerns on the web have become an undesirable consequence that people face with cyber technology. The ability of computers to gather and store unlimited amount of information from the internet raises privacy issues concerning an individual’s informational privacy. A person’s right to informational privacy is the ability to control the flow of their personal information, including the transfer and exchange of that information. An invasion of informational privacy denies people the right to control who accesses their personal information. Many internet users are unaware that they are more likely to compromise their privacy when using the internet services such as search engines and social networking sites. The internet provides access to an incredible amount of information from all over the world. Some internet users use the internet exclusively as a source of information while other internet users use the internet to create and disseminate information for others to use. However, the vast amount of information floating on the internet would not