Hurdling Obstacles in Effective Communication Communication is the process of sharing ideas, information and messages with others. Any form of communication, written, verbal or non-verbal, can be broken down to three basic components; the sender, the message and the receiver. For communication to be successful, the message needs to not only be received, but interpreted the way the sender meant for it to be intended. Everyone needs to understand what makes communication succeed and what makes it fail. When communication is successful, it is lauded by the after effects, be it a winning campaign, a victory of a war mission or a workforce turning out a larger margin in the profits. When communication fails, the effects are hardly ever lauded; …show more content…
When you have a communication barrier coupled with a diversity issue, the communication can suffer drastically if not fail all together. Work centers must educate themselves on these issues and hurdle any obstacle in their way to enhance their communication efforts. Since most work centers are formed with different people from all walks of life, cultural diversity will be explored first. Cultural diversity encompasses the cultural differences that exist between people from different continents, from different countries within each continent and even different groups of people within the same country. Cultural diversity can have as many vast differences from a work center as they are in a country depending on the size and complexity of the organization. Organizations that expand across the globe such as McDonalds and Burger King or organizations that bring people from across a huge country to unite for a common goal such as any branch of the United States military are faced with more diversity issues that can disrupt communication. These organizations must realize these issues and provide education to help eliminate problems or have their employees gain a better understanding of diversity. Cultural Awareness is the foundation of communication and it involves the ability of standing back from ourselves and becoming aware of our cultural values, beliefs and perceptions (Quappe, & Cantatore,
Culture diversity is when differences in race, ethinicity, ability, age, nationality, language, socioeconomic status, religion, gender, or sexual orientation are represented in a community The community could be a region, city, company, country, neighborhood, or school. A group is culturally diverse if a wide variety of groups are represented. (Kimberly Amadeo, 2017). When culture diversity is applied to a workplace, it becomes a controversial issue. It is important for employees of a workplace because it manifests itself in building a good reputation for the company which leads to increased opportunities for workers and increased profitability. Not only is it important within an organization but it is also important outside of work. Not only does a diverse workplace offer exposure to different cultures and backgrounds, it also allows employees to learn from their co-workers whose attitutdes towards work vary from their own and whose work style may be different.
Communication is a process by which two or more people exchange ideas, facts, feelings, or impressions in ways that gains common understanding of messages. Communication can be used to bring out changes in attitudes and used to motivate people and establish and maintain relationships, it is also vital for seeking and providing information.
Effective communication is a major element to success in any relationship, business, or organization. Communication barriers attempt to impede, and in some instances stop, the successful completion of the communication process. Law Enforcement agencies are susceptible to the consequences of ineffective communication and should work toward reducing and eliminating barriers blocking the flow of communication. Organizational flaws in the entangled hodgepodge of agencies within the American criminal justice system cause various communication barriers resulting in confusion and inefficiencies throughout the system. Law enforcement agencies began sharing
Cultural diversity can be defined as the existence of a variety of cultural or ethnic groups within a society. On the surface, many may think cultural diversity in the workplace is pretty self explanatory. However, if you go a little deeper you will find that diversity in the workplace not only consists of culture, but also race, religion, communication, background, and demographics all which play an important role in what configures the differences within a workplace. Understanding the root of why people act a certain way, have a specific dress code, or how they approach conflict may possibly be the difference between an innovative, productive work environment and an inefficient, non productive work environment. It’s important that those in the workplace try their best to get along and not pass judgment on those who seem different from first glance. Ensuring cultural understanding makes sure that entire chain of command operates smoothly to allow the business to perform at maximum potential.
However, “...father- child differences in values may be more strongly associated with family and child adjustment than mother-child differences,” (Relations...Parent-Child – pg 14.) Since fathers are typically the head of the house, especially in many Asian immigrant families, they are the ones to enforce the rules and punish the child or children. This leaves no question that a child, especially one trying to find themselves, will rebel against their rule making strict father; creating a strain in the relationship with their father who can't seem to understand the child's rebellion toward him, his rules, and their culture. Along with problems any family could go through, “Language barriers may present concrete obstacles to effective communication, which may increase the likelihood of intense conflict,” (Relations...Parent-Child – pg 3.) When growing up in America, English is the language taught in schools and spoken pretty much everywhere. This serves as a problem for immigrant parents that have children who pick up English faster than their native tongue. This causes a strain in parent-child communication. However this is not the only problem with communication.
As the United States population continues to become more diverse, it is important for society to develop culture awareness; organizations need to especially embrace diversity. Thus, diversity is essential to an organization to market to all different cultural backgrounds. As it is also a vital factor towards an organization performance and success.
Diversity Awareness should be important to all business organizations and business owners. Diversity in the workforce is extremely important because each individual is bringing a different perspective to the table and allowing an increase in productivity. Diversity in business is needed to have long term success and growth. In the 21st century, time has been changing and leaders/ owners need diversity to encourage new ideas and the continuity of their work. In certain company’s the idea of diversity can serve as the foundation of trust and respect between employee and employer. If the employee feels secure at his place of work, he is willing to further their career within the company. Diversity Awareness can be important outside of the organization
Diversity is no longer exclusive to recognizable differences such as race, gender, and culture; diversity now includes the viewpoints and methods of observable and unobservable variances a group offers to the workplace (Hewins-Maroney & Williams, 2013). Multicultural work environments add to the complexity of a diverse workforce because the units consist of three or more
Cultural diversity has become widespread within many organizations today. The work groups in these organizations are increasingly being staffed by culturally diverse employees. The cultural differences exhibited in the groups can enhance or weaken the function of the work group, especially in a predominantly homogenous environment. These multicultural work groups present challenges to the organization and to the managers that must reduce these challenges in order to achieve the desired success of the organization. The biggest obstacle with
The marketplace is more global driven by advances in communication and technology. For many organizations, managing diversity at the work place is an integral part of their culture. Management of diversity makes every employee sensitive to the needs and differences of others.
In the 21st century, diversity is an unavoidable phenomenon. A large percentage of work places, small or large, have become global villages with vast mixture in nationality, ethnicity, religious beliefs and sexual orientations of staff and clients. This allows for a mixture in opinions, modes of operation and ideas, however for these to truly be pros instead of cons, the organization has to apply measure to ensure that all individuals, regardless of their diversity can communicate with and among each other effectively, to ensure smooth operation within the organization. Therefore, this paper will discuss the relationship between diverse cultures and values, and communication, how national and organizational policies influence
Diversity is an issue we have discussed, it has triggered different types of problems in an organization. In recent years the topic of diversity has become a vital strategy towards improving acceptance of individual differences in an organization. Companies that expand their business to a global market face diversity in a higher intensity than those companies that only do business in their own countries.
We all have environments in our lives with diversity. However, in the workplace we must be able to work past these differences to maintain productivity. Having cultural sensitivity, “an awareness of and willingness to investigate the reasons why people of another culture act as they do (DuBrin 273),” will enable you to deal with such differences. Make sure not to stereotype or be disrespectful to co-workers. If in a situation with language barriers, be sure to speak slowly and clearly in order to transcend an accurate depiction of your message (DuBrin 274). Do not let superficial factors affect you (DuBrin 274). Try to understand not just agree. Differences in values can otherwise lead to conflict (DuBrin 274).
As more persons are entering careers in global and international market, today’s workforce has become extremely diverse. Persons are interacting with colleagues of different nationalities, cultures, religions, and employers are expected to respect and accommodate the diversity within their organizations as long as the accommodation does not impact the company negatively.
Is anyone wrong in this situation? By what other means could Randell have requested the information from Tom Ballard? What do you think of Tom Ballard’s reaction? Why?