A Brief Note On The Stakeholder Management Process

A stakeholder analysis is a process for providing insights into, and understanding of, the interactions between a project and its stakeholders. It is a powerful tool to help project members identify and prioritise stakeholders who can have an impact on project success. It can prompt thinking about the type of influence individuals have and in what way they might be an asset (or hindrance) to achieving successful outcomes. It is an essential starting place for understanding critical stakeholders and is the first step for developing engagement strategies for building and maintaining the networks that are necessary for the delivery of successful project outcomes.

A project is a temporary endeavour that creates a unique result. Time, budget, resources, and performance specifications, to meet requirements made by stakeholders, limit a project (Project Management Institute, 2013, pg.3). Project management is the application of tools, techniques, and knowledge to help achieve the three main constraints of scope, cost and time (Project Management Institute, 2013, pg.5). This applies managerial process and gives project managers the opportunity to make a project successful. However, there are still numbers of project failures both big and small projects. This failure does not only affect finances but also demoralizes employees who have laboured diligently to complete the work. The case of Wembley Stadium project failure will be analyzed in this paper to illustrate project management difficulties a project can encounter if appropriate tools and techniques are not successfully developed, implemented, and evaluated within the project management processes. The major problems concerning the Wembley Stadium project were scope, time, cost, quality, and stakeholder issues (Carter, 2002). However, this paper would be focusing on scope, time and cost issues. The format of this paper will include the project analysis, which will provide brief description of the Wembley stadium project, and main reasons why the project failed. This will be followed by the analysis of how the issue of the project failure is related to project management knowledge

Department of Civil and Environmental Engineering Division of Construction Management CHALMERS UNIVERSITY OF TECHNOLOGY NORTHUMBRIA UNIVERSITY Göteborg, Sweden 2010 Master‟s Thesis 2010:96

A stakeholder can be defined as a small group of people who can have an effect or be affected by projects, programs and organisations that may be within a community. There can be internal and external stakeholders. Some of these Stakeholders that exist have the power to impact an organisation or projects/programs in a particular way that is beneficial to those programs and originations within a community.

The project stakeholder refers to individuals, groups or organizations that are actively involved with/in the work of project or who may affect, be affected by, or perceive itself to be affected by decision, execution, completion and outcome of a project ( ). Project stakeholders have an impact on the purpose and results of the project. The project management team must identify the project stakeholders, determine their needs and expectations, and manage the demand-related impact to the greatest extent possible to achieve project success. The following are the major stakeholders of the Eastlink project:

Stakeholder's Analysis is an important activity through which the Project Manager will understand the actual effect of the stakeholders, an appraisal of their profits, and the courses in which these maneuvers influence

Construction projects are always unique and risks raise from a number of the different sources. Construction projects are inherently complex and dynamic, and involving multiple feedback processes. A lot of participants – individuals and organizations are actively involved in the construction project, and they interests may be positively or negatively affected as a result of the project execution or project completion. Different participants with different experience and skills usually have different expectations and interests. This naturally creates problems and confusion for even the most experienced project managers and contractors.

The challenge is to take the viewpoints and actions of these specific groups into account. The objectives and interests of the people, social groups or institutions participating in or affected by the project should always be included in planning, through a stakeholder analysis. This step is generally done during the planning workshop, after a thorough analysis of the situation in the field. The objectives of the stakeholder analysis are: to list and characterise the major stakeholders to understand their present and potential roles and responsibilities to understand their interests, fears, problems and potentials to draw conclusions for the planning of the project.

- Project stakeholders are individuals and organizations that are actively involved in the project, or whose interests may be affected as a result of project execution or project completion. They may also exert influence over the project's objectives and outcomes.

Stakeholders are defined as any party that has an interest or concern in an organisation (Slack 2012). As such a stakeholder can be from the internal or external environments (Baltzan 2010). We will look at each of these separately

Over time, businesses are adopting the integrated project delivery and project partnering in place of traditional delivery methods. Adopting integrated project delivery methods are advantageous since they help reduce costs, do away with waste as well as improving productivity hence positive project outcomes (Burcin &Karen, 2010). IPD works in a way such as all team members integrate with each other. For instance, the owner, construction manager, architect, engineers, subcontractors, and even technical vendors work together. IPD is an effective tool because it involves all team members who work collaboratively to ensure the success of the project. In the construction industry, IPD goes hand in hand with BIM. The alignment of the software BIM is leading the path for collaboration and the merging of all facets of project delivery – architectural, engineering, mechanical, construction, costing, programming, and life cycle management. The ability to unite all facets of the design and construction into a shared model is beneficial from numerous

The aim of stakeholder management and reporting plan is to summarize and communicate project progress and issues to the various stakeholders. Reporting the progress of the event accurately and regularly allows for better quality decision-making. There would like to discuss with the key stakeholder in following sections.

Stakeholders play a large role in procurement and its important to build relationships with them. Stakeholders collaborate and influence after the contract is complete to make sure that there is good supplier relationships and more importantly business outcomes. Procurement is all about value. Every single stakeholder in a particular project adds some sort of value even though the value drivers will be different (Hardy, 2012).

To meet the aim of this dissertation, data that represents the awareness and knowledge of people employed within the construction industry; especially involved in procurement is required. Three different data collection approaches can be taken to meet this aim, a case study, quantitative approach, or a qualitative approach.

Stakeholders are an integral part of a project. They are the end-users or clients, the people from whom requirements will be drawn, the people who will influence the design and, ultimately, the people who will reap the benefits of your completed project. Stakeholders are any individual, group or business with a vested interest (a stake) in the success of an organization is considered to be a stakeholder. A stakeholder is typically concerned with an organization delivering intended results and meeting its financial objectives. It is extremely important to involve stakeholders in all phases of your project for two reasons: Firstly, experience shows that their involvement in the project significantly increases your chances of success by building in a