A Care Home For The Elderly

1551 Words7 Pages
In a care home for the elderly, the care worker must communicate with the elderly in a friendly and positive manner. If the care worker was walking around and sharply asking each person: ‘You want tea or coffee?’ it would seem rude. The behaviour would come across as cold, disrespectful, and 'mechanical '. The care worker should start off a conversation first, perhaps ask the person how their day is going, and then offer them a drink, giving them the options of the drinks available. This would give the elderly person the impression that the care worker is being friendly and doing the act out of kindness, not just carrying out a practical task of their job. either way, the person receives a drink, however the actions leading up to this…show more content…
The communication cycle demonstrates that effective verbal communications consists of not only speaking, but engaged listening too. When practising good verbal communication, the conversation will be able to be continued with replies and obvious interest will be shown. When the communication is verbal it 's very important to make sure that you speak clearly and at a reasonable volume so that the person you are speaking to can hear what you say without feeling embarrassed if they don 't understand. Another reason to speak clearly is so that a client can lip read if they need to.
Non-verbal Communication without speech, such as facial expression, physical contact, hand gestures, eye contact and proximity. All of these contribute to how the message receiver interprets the message that the message sender is trying to put across. For example a care receiver may show the care giver, via body language and/or facial expression, that they are experiencing pain or discomfort, without the needs of speech/verbal communication. Similarly how if a care giver is within very close proximity of the person they are communicating with, it may give off the impression that they are being threatening, and make the person feel uncomfortable. Non-verbal communication can be very helpful to those with disabilities, as gestures and signs can be universal, however there can be problems if gestures are misinterpreted, not understood, or mean different
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