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A Case Study Of Lon Long Island National Cemetery

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As the Director of LINC, I led the team that verified the accuracy of burial and headstone placement through inspection for each gravesite using the cemetery layout maps, historical burial records, and printout from the Burial Operations Support System (BOSS). In doing so guided my senior staff through conducting a grave-by-grave, 100% assessment of the entire cemetery. My challenge was to coordinate and record the correction of these sensitive discrepancies. The corrective measures required family notification, the disinterment, and re-interment of remains with burials dating back over 40 years for some. I worked to prevent a media incident that would cause widespread speculation and further damage the VA in the public forum. …show more content…

In 2012 through 2013, LINC conducted independent reviews and physical gravesite validations utilizing Gravesite Burial Gravesite Burial Status and Accounting Tool (GBSAT) Mapping data, BOSS data and Historical data. The audit Identified 56 discrepancies, on March 4 2015, after months of analysis of the discrepancy data with the NAD Office, and the Office of Field Programs, I coordinated the correction of the discrepancies identified during the audit of both CHNC and LINC. The correction-tracking sheet provided a detailed description of the errors, decedent information, BOSS data, and possible cause of the error. The correction tracking sheet and plan of action tracked the errors and the corrective measures used to solve the

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