A Manager's Dilemma: Who Gets the Project?

You are a Human Resources Manager of an expanding technology company consisting of 170 employees that develops and distributes small electronic devices. Over the past two (2) years, a research group formed, designed, and built prototypes of small remote surveillance cameras used for security.

2. Senior management has asked you to plan for the support required in the first year for the remote capture system after the project is completed. Assume that there will be two phone service people working 24-7 all year, one person providing online support 24-7 all year, four marketing people working on promotions full-time the first six months, two marketing people working on promotions the last six months, and one internal IT person providing technical support half-time all year. Create a resource histogram, similar to the one in Figure 9-6, based on this information.

This determines the project’s outcome, usefulness, effectiveness, cost, and time it takes the project to be completed. This also determines the future outcome of the project and will be needed for an upgrade. The scope of the project will be determine and completed within six months. The resources constraints of completing the project will be determine by cost and time. The cost could be higher from the original cost for the completion of the project. The expected cost of the project will be $50,000. This will include paying the project team, cost of software, and hardware. The V.P. of operations of Riordan Manufacturing will approve any changes made to the project. The project team that will be working on this project will be the IT department within the company.

Computer Business Consulting is a new company in formation that will provide a complete service the consultancy in computer information system and projects managements. The company functions will be services tutoring, training and documentation of systems and/or processes design, installation and maintenance of e-commerce functions for small business market. Computer Business Consulting also intends to evaluate the accomplishment of each customer and follow up to make changes to improve the

The scope of the project involves replacing these computers and getting new desks to accommodate the new desktops. Newer software will be added to the computers, including an updated operating system. College staff members will have to be trained on the use of the new computers and the software. The training will include live training and hardcopy training materials. The project has a deliverable of upgrading all the classroom computers in the business department. The college has 5 classrooms in the business department, and each classroom has 25 computers. All 125 computers will be replaced with newer all-in-one desktops with touchscreens. The vendor has been determined, and you will work with this vendor upgrade the computers.

The objective of this project is to help train DC Construction staff with their BRIX problems by planning how to operate the new system. The company will provide 20 laptops for this training session. When DC Construction changes their BRIX system, they will also change their financial system. Currently all locations have trouble with the financial and accounting system. The sites do not have a standard system, which may have contributed to the problem. The new STIX system will allow each site to have a high of compatibility through a standardized operating system. The company will implement the new system in six months, and will be operational, company wide, by August 30 next year. A development team will come up with a project plan to

• Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems.

Once an employee begins employment with a company he or she must first go through completion of the internship program. During the program the employee has a very important briefing that he or she completed on time, and then presented to the CEO of the company. The guidelines required to complete the briefing assignment consist of the explaining in detail the selection process, and how it was affected by the goals of the organization and stakeholders. The briefing will explain the process needed for selecting and acquiring an information system and how the goals of an organization can drive the selection of the system. The briefing will identify

Peter’s Peripherals assembles multimedia upgrade kits --- sets of components for adding sound and video to desktop computers. The demand for their kits for the next four quarters is estimated in the table below. Unit manufacturing cost for each kit is $160. Holding costs on each kit is $80 per quarter. Any kit that must be delivered late is assessed a backorder cost of $120. Each worker is capable of finishing 10 kits per quarter. If the company chooses to vary work force levels, it will incur costs of $400 for each additional worker; $600 for each termination. The company currently has 28 employees.

The selection of a new or add-on program is contingent on budgetary requirements. How much money would have to be laid out for training of staff or does the knowledge already exist in the IT department. BAL is a small company with 400 employees. The budget that would be required to purchase a new software package could seriously outweigh the need.

Read the following case description of an IT crisis and answer the questions posed at the end of the description.

The information technologies management team oversees the application of computers and telecommunications equipment to store, retrieve, transmit and manipulate data at Stryker. Today the organization is becoming more and more dependent on technology, so a team member like Alberto Vera has the ability to make decisions concerning such technologies and can make the company more viable and efficient. The software, programming, database, networking, web, and hardware specialists make it possible for Stryker to transfer online data efficiently. And anyone that can increase organizations efficiency can also derive power from this expertise.

Mr. Young should look into establishing a permanent staff position for an Information Systems (IS) manger. This managerial position would task the individual with the responsibility of handling the Clarion-Milwaukee’s information system networks, personal computers, and telephone (PBX) systems. In addition, for future updates and upgrades, the IS manager will be able to evaluate and implement training needs and voice them to Mr. Young.

How effective is the collaboration between business and IT at Hefty Hardware? Determine the deficiency of both business and IT.

Bob necesitaba US$ 2 millones para poner en marcha la expansión de la compañía y su software SOFTRAX, expansión de ventas, marketing global y en desarrollo de productos, además de instalas oficinas regionales de ventas (4 en el año 1), incluyendo acá todos los costos necesarios para la operación (personal, oficinas, operaciones, etc.), todo esto, pensando en que la primera etapa de su plan de negocio, que se centraba en I+D y en probar que las distintas versiones del software funcionarán, ya estaba completada.