A Marketing objective is the aim in which a company or marketing strategy want to achieve in order

The customer service personnel should be in a position to acknowledge their clients and pay attention well to whatever they say and put into practice active listening. They should also give a chance to the customers to respond to the services the company offers perhaps through the enterprise’s website. For any company to prosper, good customer relation is paramount in building a loyal

Customer service is a term which means a measure of how well products and services meet or exceed the customer's expectations. It is important to have this within a business as it creates a good relationship with the client and you gain their trust, It increase customer life time value and retains customers to stay with your company and have repeat sales. Having good customer service will also reduce negative feedback such as bad words getting around about the company.

Customer service is the provision of service to customers before, during and after a purchase. Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation. Good customer service is

Customer service is the by-product of an organization’s desire to satisfy its clientele. It is the way by which goods or services are delivered from to the customer in each phase of a transaction. Those providing customer service represent the organization and its values. If there are procedural issues within the organization, it will be reflected in the way in which customer service is perceived. Customer service is integral to an organization’s success, considering even one negative interaction may be enough to lose a client. According to American Express (2011), seventy-eight percent of customers have turned away from a sale due to poor customer service (Service Can Make or Break Brands, para. 5)

Operations Management in an organisation is repsonsible for managing and in making decisions concerning the activities that convert inputs into outputs , that is goods and services. This covers both short term actvities as well as longer term activities to meet strategic goals. Inputs can be the raw materaials need to manufacture goods such as furniture or the computers needed to create a service like online shopping site. Operation management’s role is to make decisions to improve how operation activities function, for example, to improve the final quality of the output or to change production methods to be more efficient in terms of cost and in time.

The developed marketing goals and objectives will determine how the company runs its business. This marketing objective can:

Operations processes refers to the acquisition of inputs which are transformed in a business through the addition of value into outputs of goods and services. Businesses use operational processes involving inputs and transformation processes to increase efficiency and output. The operations management focuses on carefully and managing processes to produce and distribute products and services based on the nature of the business. To achieve objectives in a business, the quality of products are monitored regularly using customer services and warranties. Both Qantas and McDonalds, utilise operation process in order to gain maximum efficiency and productivity.

Operations management is in regard to all operations within the organization responsible for creating goods and services that organizations pass to their customers. This function is at the heart of all organizations, giving the means of achieving their aims and reason for their existence. These activities include: managing purchases, inventory control, quality control, storage and logistics. A great deal of focus in operations is on efficiency and effectiveness of such a process.

What is customer service? Many people will have very different responses for this question. I myself feel that customer service is the bending over backwards and kissing of a customer’s ass to suit them and their needs. Any type of service or product now a day has a “guest expectation,” or a standard that needs to be met. The whole point of customer service is the hope to satisfy customers. By satisfying their want and needs, you create reoccurring customers known as “regulars” and produce constant revenue.

Customer service is a service a person receives before, during and after purchasing the item. The success of a company partially depends on the customer service they offer, which can make customers spend more, give a positive review or even be a frequent customer to that business or organization. A company that values customer service spends more time and money training their employees on customer services or taking feedbacks on their services from the customers.

Operations management focuses on managing the processes of producing and distributing products and services. Operations activities often include product creation, development, production and distribution. It deals with all operations within the organization. Related activities include managing purchases, inventory control, quality control, storage, logistics and evaluations. The nature of how operations management is carried out in an organization depends very much on the nature of products or services in the organization, for example, retail, manufacturing, wholesale, etc.

The marketing communications objectives set the tone for the whole plan. They should be specific, measurable, and used throughout the rest of plan so that all of the tools are aligned to enhance the overall goals.

Each objective provides a method of achieving the company’s goals. Objectives include a measurement capability allowing marketing employees to evaluate their ability to succeed at meeting their objectives. For example, a marketing goal of increasing product awareness might be supported by a marketing objective of contacting ten new customers each week.

There is usually one main objective when it comes to marketing. This objective is to increase the sales of the business and keep customers coming. In order to increase the sales of the business and

The goal of marketing strategy is to increase sales and reach a competitive advantage. It involves careful planning and scanning of internal and external environments. Internal factors are such as performance analysis, market mix, strategic constraints, and market mix modelling. External factors are such as analyzing the competition, evaluation of technological, economic, cultural, and political or legal elements, and target analysis. The twelve years that Charles Tandy reinvented RadioShack, he understood the same criteria. His successors tried to follow his footsteps, but there was a rapid change in technology. After the war, he identified a new area of supply and started sending mail. Few years later after it traded on the New York Stock Exchange, it ventured into an electronic firm. He tried to help it stay afloat by cutting inventories and maintaining merchandise that had high profit margins.