A Product's Usability Achieves Effectiveness, Efficiency, and Satisfaction

Over the past decade, virtually every major industry invested heavily in computerization. The heath care industry was no exception to the rise in the use of technology. These technologies are starting to allow health care practitioners to offer faster, and more efficient patient care than ever before. No doubt this is the right direction we expect health care to follow.

Working with this tool on a day to day basis has raised questions on how it is being effectively used. Analyzing human-technology interface we can see what questions need to be solved for the future. Human-tech. interface is defined as, people having any contact with technology (Mastrian, McGonigle, & Effken, 2017). This can be a large problem, especially when work flow is affected; Nurses simply do not like breaking their routine (Mastrian, McGonigle, & Hammel-Jones, 2017). If a program is given to them and the staff does not know how to use it, they will continue their day and forget about it. I asked staff how they incorporate the program in their workday, several people

There remains a need for further adoption and implement of HIT within the systems daily practices to help improve access to care, quality of care, and reduce cost of the care provided.

Meaningful use may have helped the increase in implementation of healthcare information technology by providing overall the best quality and safety we can for the patients. HIT made it easier for doctors and administrators to provide better care for patients. Electronic Health Record (EHR) focused on the patient’s well-being. Also, it has helped make patients and their family engage with each other and feel comfortable with their doctor. With all these benefits we were getting from technology it became easier for society to notice how important we needed healthcare information technology. Being exposed more to it also made it easier for doctors and administrator’s to give the public what they deserve when it came to healthcare. Meaningful use

We all know that it can be very hard and difficult to get use to change, mostly when a single person has become accustomed to doing the medical records the old fashion regular way. Nonetheless, there has been new technology keep arriving and it’s making the medical record so much easier with the innovations of today world. So the management must make changes to compose and motivate their employees so that they can be gladly fine of the new technology (Robbins, 2011). Healthcare are starting to use electronic medical records for different services across the health care world, although the change is not

1). Decision making by healthcare professionals is based on the assimilation of data, information and knowledge to support patient care. Organizing data, information and knowledge for the processing by computers is accomplished through the use of information technology and information structures (Newbold, 2008). The first level is data which “…are recorded (captured and stored) symbols and signal readings” (Liew, 2007, Definitions). Data is bits of information though to just have data is not meaningful to decision making. The second level is information which is organized, interpreted and communicated data between machines or humans. “Characteristics of quality information are: complete and clear in its descriptions, accurate, measurable, preferably by measurable objective means such as numbers, variable by independent observers, promptly entered, rapidly and easily available when needed, objective, rather than subjective, comprehensive, including all necessary information, appropriate to each user’s needs, clear and unambiguous, reliable, easy and convenient form to interpret, classify, store, retrieve and update” (Theoretical issues, 1998, Concepts). Knowledge is the third level of the model and is the collection of information that is obtained from several sources to produce a concept used to achieve a basis for logical decision-making. The information needs to be

The goal in healthcare today is to achieve better patient outcomes. Technology is changing daily that affects how patient care is provided. As the world around us continues to move into a more advanced technology based healthcare system incentives are offered to qualifying healthcare entities, provided they are utilizing approved health information technology (IT) to comply with standards set by the Centers for Medicare & Medicaid Services (CMS) (Jones, Rudin, Perry, & Shekelle, 2014). Standards such as meaningful use help ensure with the use of electronic health records (EHR) that patients are receiving quality care (Centers for Disease Control and Prevention [CDC], n.d.). This paper will define and discuss the importance and implications of meaningful use relating to healthcare. Several key points will be discussed including an overview of meaningful use, analysis, further recommendations and a conclusion.

In observation, (Fahnestock, McComb, & Deshmukh, 2013) stated "Information technologies are transforming the way healthcare is delivered. Innovations such as computer-based patient records, hospital information systems, computer-based decision support tools, community health information networks and new ways of distributing health information.” (p.3.2). In the sector of delivering healthcare using technology, has made it easier for healthcare professionals to access medical records, digitization of prescriptions and view test results. With the use of high-performance devices being used in the hospital, helps to make the jobs of healthcare professionals a little easier. As well as relieve anxiety from anxious patients that may be awaiting lab results to come back. Therefore, IT devices and services has been and continues to be a tremendous help and game changer for the healthcare system. However, there is still a lot of work to be done to help shape and reform the healthcare

“A thorough understanding of how information is currently collected, and processed is the starting point in performing a needs assessment” (Hebda & Czar, 2013, p. 155). There are four stages of conducting a needs assessment, these include: gap analysis, identify barriers, identify priorities, and summarize results (Young, 2008). The gap analysis can determine what the difference is between the current state and the desired state. Some of these areas that need to be considered are staff computer skill level, patient volume, time, resources, and the repetitive tasks. “ The goal is to determine what information is used, who will be using it and how it is used. All the data items used in the current system should be analyzed” (Hebda & Czar, 2013, p. 155). Important decisions need to be made regarding what types of information should be kept, what is redundant and what is necessary. To determine this, an evaluation of the strengths and weaknesses of the current process needs to be made, either manual or automated, to see what the organization needs. Systems should have a streamline data collection and it should be presented as information that can enable clinicians to coordinate care with ease and efficiently (Hebda & Czar, 2013). The data that is involved in the gap phase is collected through methods like observations, surveys,

There are some assumptions made by university health care system in its implementation that the common advantages of using a computerized system would obviously work to their own advantage. Users of the system make a great impact to the existence of the same. It is imperative to consider old data that is supposed to be fed to the system in order to make it efficient while updating the rest of information. Self evaluation process is recommendable to the system by the Information Technology experts. The human interface of the system should be included by the evaluation team. This will include two psychologists. The above aspects should be considered by a team of analysts before they conclude on whether the project does or does not

Guided by Donabedian’s Structure-Process-Outcome model, the structure refers to the personnel or human resources, which are the Emergency Department registered nurses. The process refers to the usability of the clinical dashboard in terms of usefulness, ease of use, ease of learning and satisfaction. The outcome of medical care that the study aims to measure is patient satisfaction. Another outcome identified will be the basis for enhancement of process of care delivery in the Emergency Department. Figure 1 shows the conceptual framework of the

It is important to understand that patients are very satisfied with electronic health systems. For example, patients see a vast improvement in the speed at which they are being seen when they go their doctors’ office. Patients no longer have to wait on their physicians for hours due to the fact that their information can be readily available to their physicians when they come to see them. Moreover, all their information is transparent to their health care provider since all their data is in electronic form.

In today’s medical field technology plays a big role when it comes to patient care. Technology is huge when it comes to giving the patient the best type of quality care when they are in the hospital. In the old days people would just write it down on a sheet of paper and record it by hand, which caused mistakes. Now with the Electronic Health Record those mistakes are drastically declining. Statistics have shown that using the Electronic Health Record has lowered Nursing mistakes as well as improved patient care. Our society has progressed through the years and has been introduced with the Electronic Health Record which has drastically improved our health care system. The Electronic Health Record provides great communication between

Usability refers to the ability of the user to easily use the HIS. For example, in the hospital setting, one might study the usability of the HIS and how it affects the workflow of a staff nurse. An advantage of superior usability is that the staff nurse is able to document easily with an understanding of technical components. This could increase the

Technology can assist healthcare workers on every clinical and administrative level to use information more effectively in clinical decision-making for patients, and in implementing strategic goals within an organization.