A Proposed Strategic Information System for a Retail Chain

Dave & Buster’s, Inc. utilizes various systems for its day-to-day functions. Because the technology in the organization must support restaurants, warehouses, and the corporate office, several systems must be integrated to work together to support all the activities of the organization. Dave & Buster’s restaurants, known as stores, require detailed point-of-sale, or POS systems, labor systems, and inventory systems designed for restaurant use. Warehouses require inventory systems, which also tie into the financial system. The corporate office requires a financial package that supports approximately $521 million in revenue per year and inventories of

In the recent time there have been numerous of business groups and organizations that come up only to be in operation for a short period of time and there after they break apart. Typical example is of such groups is Bizcafe business group. They are always composed of few members and they aim at achieving short time goals. In most cases, they are dissolved once their objectives are immediately met. Although Bizcafe, a typical small business group is a temporal make fit of business, it can operate successfully through application of good management strategy. Furthermore, skillful planning, business operations, marketing, good customer relation, staff motivation and

The Kudler Fine Foods is one the best stores around. They have come a long way in such a short period of time. They, however have out grown their old network infrastructure and they are in in dire need of an enterprise wide upgrade to their stores as they will start to lose money if this does not happen very soon.. The strategic goals of the enterprise network are to introduce new technologies in data collection, company communication, and information protection while providing the best data speeds and network access and use friendly access. This is very important because if this is done correctly, this will increase revenue

Point of Sale (POS) data systems have allowed the supermarkets and supercenters, to be able to better understand the consumer purchasing behaviors. This has allowed the stores

Evaluate current workflow processes and streamlined data flow. Established new retail locations while interconnecting a main retail store with three other locations wirelessly. Installed, configured, and optimized all network devices along with client hardware resources, to include POS and printer resources.

The global information system will require the use of internet technology managing financial documents, inventory reports, sales reports, marketing information and human resources. Sparked by intranet (internal networking) and internet (connection to the worldwide web), real time information can be relayed to headquarters for reporting data supporting store operations. Internet based databases like those offered by Oracle offer a nearly user friendly solution to implement when dealing with massive data transfer derived from store operations. Monitored and ran by headquarters, this global information system will feed, track and report several financial documents used by headquarters for earnings reporting; income statements, profit/loss statements and cash flow are among the most important when reporting to stakeholders. The store will input sales, food cost, labor cost, controllable expenses and facility costs for projected costs. Further,

point of sale system. The POS system is a perpetual inventory counting method that electronically records items immediately upon their point of sale (Stevenson, 2015, pg. 552). In other words, as a cashier scans a customer 's groceries, each scanned item is automatically recorded in the system and deducted from the store’s inventory. Implementing a point of sale would benefit a business’s inventory management function in several ways. First, the POS system will provide managers with a continuous flow of updated information (Stevenson, 2015, pg. 552). As a result, the information will provide more accuracy when used for sales forecasts and analysis, which substantially affect inventory decisions. Continuously, this inventory system would also allow greater flexibility in the sense that it can be wirelessly linked to the main company’s inventory system, creating a network of the company’s inventory systems. The POS system is capable of tracking many operations at once and can be modified according to management’s needs (MacCarthy, n.d.). This flexibility would undoubtedly benefit a large company like Wegman’s with many store locations. Lastly, the system is able to help businesses maintain a high level of customer service. Because the system gives customers a receipt with the price and quantity of each item purchased, the customer is able to see exactly what he or she purchased. This practice

Preliminary Assignment: NEXT-DAY AIR SERVICES This case study is referenced throughout the recommended course text “Business Data Communications” (Fitzgerald, J. and Dennis, A.; 10ed Wiley International Student Version). It concerns a fictitious firm, Next-Day Air Service (NDAS). The questions posed do not have one unique solution. There are too many options when dealing with LANs, WANs, MANs, BNs and the Internet, so a realistic network design and development problem can have several workable answers. The purpose of the preliminary assignment is to introduce students to the kinds of problems confronting those introducing ecommerce infrastructures in business situations. As with any real-life problem with ambiguities or unresolved

* Chain-wide merchandise system – allows corporate to know when to send orders for restocking which Cafés/current inventory of cafés

            This proposal focuses on identifying and analyzing various changes in the information technology department of the company and developing solution recommendations for information technology problems experienced by the company. The proposal will discuss various benefits the corporation will acquire from updating and changing the current information systems to the modern systems.

It definition of information technology, its use purpose, scope, and different levels have different interpretations. Information technology contains communications, computer language, electronic technology optical fiber technology. It also may affect computer and its interaction with people, machines, and people appropriate social, economic and culture unite things.

From figure 5 and 6, data mining techniques compliment with queries helps to find hidden relationships in the data marts in order to find customer preferences and suggest customized advertisements (Faria 2012, p. 255-256). As a result of acquisition, expansion and business nature, Almost 21 requires to do substantial analytical works in order to source complex data relationships within different customer segments such as the relation of spending behavior against age groups and the relation of product sales against age groups. Therefore, BI applications aims to help supply chain planners to implement product mix decisions which refers to the process of choosing the right product options to the customers for sale (Chowdhury & Das 2012, p. 219). Additionally, BI applications advance the performance of Almost 21’s SCM and CRM. From a SCM perspective, the transparency of data, the availability of data mining and OLAP in data warehouse help to construct a more customized product and strengthen the supplier-suppler relationship. Hence, the BI applications facilitate the coordination and decision-making process in the supply-chain network, which in turn benefits the end-users. For example, Zara is a successful firm which had short lead times for new fashion idea because of its comprehensive data analysis, design and product management (Walter 2013). Furthermore, the BI applications help companies to

Utilized for Online Analytical Processing (OLAP). This peruses the recorded information for the Users for business choices.

A point of sales system is another great addition to nay growing business. The POS has many functions. The POS will contain a register for purchases, have the ability to track reports and menu maintenance, improve service speed, and enhance customer service. To increase service speed, the POS efficiently makes order entries that are then transferred to the kitchen. This results in fewer mistakes and the ability to track ticket and wait times. The system also has the function of splitting checks and makes card processing simple. This ensures more seat turnover and shorter wait times for the customers. In return this has the potential to increase revenue at every service. POS can create loyalty programs that ensure repeat customers and generate more sales of gift cards. POS provides operational control that analyzes “detailed reports to drill down on sales, server and restaurant performance” (NCR 2013). A software like ALOHA also provides a training interface that allows new employees to learn the system quickly. This reduces the cost a restaurant would ultimately have to pay on training new employees. The ALOHA system is very up to date with new technology trends, providing mobile and digital signage and cloud based solutions and social technologies. The variety of functions in a point of sales system makes it very attractive to new restaurant owners. The cost of a POS can range hundreds to thousands of dollars based on the size of the

Approach – A detailed analysis was carried out to consider how the organisation has adopted a customer-oriented approach as their key strategy for improved business. This includes factors like increased loyalty of the customers,