A Reflective Report on Interpersonal Management

2.1 It is self-evident that communication and interpersonal skills are crucial in the workplace. Good two-way communication is important to enable the flow of information in an effective way whether it be verbal or non-verbal. Good communication has a positive impact on the performance of the team including; everyone is clear what is expected from them, they receive good feedback and recognition of achievements which makes staff feel valued and boosts employee morale. The manager needs to be approachable and have a non-threatening manner so

ASSIGNMENT: Achieving competence as an interpersonal communicator in a diverse society is necessary to your personal and professional success. One way to enhance our understanding of interpersonal communication as a relationship-building activity is to engage in first hand dialogue with people from cultures other than your own. This assignment gives you the opportunity to engage in the dual perspective – honoring the perspective of the person with whom you are communicating as well as honoring your own perspective. You are also able to contrast your worldview with the perspective of someone with a different life experience than your

Steven A. Beebe, Susan J. Beebe, Mark V. Redmond ,Terri M. Geerinck . Interpersonal Communication: Relating to Others, Pearson Education Canada; 5 edition (Feb. 15 2010)

To me interpersonal communication describes the exchange of verbal and nonverbal messages between two different people. Joseph DeVito states that “interpersonal communication is inevitable, irreversible, and unrepeatable” due to these things effective communication is a necessary skill for us to function in our day to day lives (p. 20). Therefore, I have created a theory for interpersonal communication that goes as follows; To experience effective communication you must understand: your culture, the other person’s culture, and how to listen effectively. By knowing these three things you can consistently avoid misunderstandings and promote understanding in your interpersonal and intercultural relationships.

There are many variables in interpersonal communication; sex and gender, race and ethnicity, age and social class, just to name a few. The variables in which were most present in

Knapp, M. L., Vangelisti, A. L. (2005). Interpersonal Communication and HumanRelationships. (5th ed.) Boston: Pearson.

* If you’re having difficulties writing a thesis, use the thesis generator in the Ashford Writing Center - https://awc.ashford.edu/writing-tools-thesis-generator.html. Remember, a thesis should make a claim – a definitive statement – about some issue. Here is an example: Effective communication is the most important factor in a successful relationship. Without it, chances are, a relationship will fail.

Today, we live in a culturally diverse society due to globalization. As our world grows, expands and become increasingly more interconnected, the need for effective interpersonal communication among differing cultures has become apparent. When people from different cultures interact with one another there is intercultural communication because different cultures create different interpretation and expectations about what is seen as competent behaviors that will enable the construction of shared meanings.

Our ability to communicate well with others is important to personal and professional success. The interpersonal communications course is planned to help us in being familiar with the system of effective, and to assess our own interpersonal ability to sharpen our critical understanding of the communication, also to improve the interpersonal skills. Mainly assess our interpersonal skills and to put in goals for improving our communications ability. To development of self-concept and identity are examined as basics for understanding personal communication. We explore our own communication behaviors and to identify areas of personal strengths and

Intercultural communication: A discourse approach attempts to explain the discourse approach and points to the authors ' distinction between cross-cultural communication and intercultural communication. The chapter underlines the authors ' approach and theory to intercultural communication. It covers several explanations and the distinction between cross-cultural communication and intercultural communication. The chapter discusses the many varieties of culture that exist. It also clarifies that intercultural communication can occur in conversations not necessarily when two people are from different countries.

One of the issues that are common among businesses is poor interpersonal skills. Interpersonal communications is a process of exchanging information whether it is through verbal messages or even non-verbal message. In simpler terms, it

By being aware of the interpersonal communication skills, managers can understand an employee’s attitudes and beliefs through the verbal and non-verbal gesture they offer. For instance, a manager who is aware of interpersonal communication skills will be able to pick on an employees attitudes and beliefs towards a designated job and being able to attune the job requirements to the preferences of the employee.

Intercultural communication competence refers to the ability of an individual to adapt and communicate appropriately and effectively across a wide array of cultural contexts. That is to say, for an individual to be considered an intercultural communicator they must understand other’s cultures as well as they understand their own, and apply this understanding to communication (Chen 1-2). With the increasing diversity at the workplace, school and other social settings, it has become increasingly important to learn how to communicate with people from a diverse array of cultures. More importantly, adapting to a more effective intercultural communication competence model provides us with learning opportunities occasioned by the interaction with people from other backgrounds. The intercultural communication competence model comes with some key components including tolerance for uncertainty, self-knowledge, and motivation. The greatest and most important of these aspects is motivation. An individual must be willing to foster relationships with people from a different cultural background. If an individual lacks the willingness to promote intercultural relationships, then other aspects of the intercultural communication model become moot.

Cross-cultural communication is the process of exchanging meaningful and unambiguous information across cultural boundaries, in a way that preserves mutual respect and minimizes antagonism, that is, it looks at how people from differing cultural backgrounds endeavour to communicate. The study of cross-cultural communication was originally found within businesses and the government both seeking to expand globally. Communication is interactive, so an important influence on its effectiveness is our relationship with others. All communication is cultural -- it draws on ways we have learned to speak and give nonverbal messages. We do not always

An interpersonal skill is also consisting of communication between manager and employees. It has stated that interpersonal communication skills of manager are vital in promoting employee attachment to the organization. Other than that, it has explained the means by which organizational activities such as managing, planning, controlling and leading to delivered. (Bambacas & Margaret , 2008) stated that interpersonal skills are also under the leadership which relate to leadership style, handling the