A Report On Interpersonal Skills

2.1 It is self-evident that communication and interpersonal skills are crucial in the workplace. Good two-way communication is important to enable the flow of information in an effective way whether it be verbal or non-verbal. Good communication has a positive impact on the performance of the team including; everyone is clear what is expected from them, they receive good feedback and recognition of achievements which makes staff feel valued and boosts employee morale. The manager needs to be approachable and have a non-threatening manner so

The Conscientiousness and Agreeableness traits have been proven to be good indicators of an individual’s team performance (Neuman & Wright, 1999). The combination of achievement-striving and consideration for others can contribute to a team’s success. I have always been a good team player and scored very high in Achievement (See Figure 4) and Altruism (See Figure 5). I am very cooperative and ambitious and I see myself as a team player who genuinely cares about the success of the group as well as the individuals.

As part of my M3 I will write a report to review and assess my communication and interpersonal skills during each interaction within my P5 and P6. I will discuss factors such as tone of voice and non-verbal communication. I will also highlight my strengths such as my ability to make a service user feel at ease and my weaknesses such as miscommunication due to misunderstandings.

Communication is a fundamental relationship-building skill in the workplace. If people don't communicate well they limit their ability to connect on any meaningful level and, at the extreme, can create conflict. Positive communication skills like listening, open-ended questions, calm tone of voice and "I" statements help bring people

I know how to speak, and I can hear when people talk to me, but why is it that we still consume ineffective listening skills between one another? When we think of effective listening at work or on the job, most of us think of what we actually say or what is said to us. What I am going to cover is the factors and barriers of effective communication, strategies for active, critical and empathic listening and understanding the impact of gender and culture on interpersonal communication.

Within the graduate school setting, strong communication skills are vital when interacting with classmates and faculty. Perfecting communication skills in the classroom setting prepares students to communicate effectively with fellow colleagues and professionals (Fisher & Zigmond, 1996). An essential strategy to improve one’s communication skills lies in the ability to be an excellent listener. Klein (2009) asserts that effective listening involves more concentration and focus than any other form of communication. Engaging in active listening shows that the individual is truly interested in what the other party has to say. This in itself results in a mutual respect that fosters healthy communication.

Being an excellent listener is one of the best ways to become a good communicator. Throughout the group work, the author demonstrated great communication skills when listening to her team’s different ideas and then taking them on board to create the best results. Fellow team members will appreciate good listening skills, and so in return, it will have a positive impact to the group’s mood, and encouraging them to be confident to speak up and say their thoughts as they know their ideas are being listened too.

With everything that we have studied during this class, I found that keeping an open mind and thinking outside the box is the easiest way to approach certain situations that require a special need for communication skills. "Although, our communication skills will always change throughout our lives because of our constantly changing self-concept and perceptions. I have been using strategies like actively listening and proper assessments, as a way to achieve a flexible style effectively communicating. To me, good communication skills with a positive attitude open the doors to a successful career that is beneficial to any organization, but more importantly a way of knowing and understanding those around you.

James Peterson’s book entitled “Why don't we listen better”; goal is to present ways to enhance our listening skills. Peterson believes good listening and talking skills are vital in order to communicate efficiently. Peterson describes two types of communications. Level 1 communication which involves facts and discusses each other’s point of view and Level 2 in which trust and sharing develops.

In today’s society, where communication is advanced, the importance of listening skills is often times discounted for its importance in communication. Research shows that 45% of adults spend their time listening which is a skill that must be developed. According to, “Skilled Interaction: Research, Theory and Practice”, (London: Routledge, 2011) (p.177), the average worker spends 50% or more of their day listening while managers spend over 65% of their day listening.

Given that listening accounts for 45 per cent of time spent on communication (Eunson 2012:310), argue the importance of listening skills in the workplace. Your analysis should identify three specific listening behaviors and provide examples to demonstrate how these skills promote communication and understanding. Support your analysis with relevant communication theory and evidence from appropriate academic sources.

The concept that I found most important in Module 3 Self-Improvement Through Feedback is Effective Interpersonal Skills found within the Interpersonal Communication chapter. Specifically, the concept of Impact of Effective Interpersonal Skills which began on page 238 of our reading. It is my belief this concept is most important because of its direct correlation to what makes an effective working group. In other words a team cannot be its strongest or perform to their highest potential without connecting and exchanging information and ideas. As a result the team will benefit from effective interpersonal communication. Having effective communication is the cornerstone of any successful working group.

The Interpersonal communication skill of feedback guide to specific benefits in within different social frameworks such as a workplace. Beebe, Beebe & & Redmond, (2014) explain the term Interpersonal communication as a singular and (dynamic) form of commmunication that appears in the daily life of every social being; underlining its importance in the construction and management of human relationships. In contrast to other forms of human communication, Interpersonal communication(it) involves a direct interaction between idividuals seen as unique, and in which the information shared lead to confine interpersonal relationships; promoting a sincere dialogue, and an authentic connection Beebe, Beebe & & Redmond, (2014). As part of realizing its

This paper explores multiple studies on the many listening barriers in communication. Specifically, this paper focuses on a study done about the frequent listening barriers and how they can affect listening effectiveness. In addition, It discuses the many individual listening barriers. It explores six major listening factors that come from the multiple listening barriers. The main study this paper revolves around is conducted by Steven Golen (1990), conducted with university students and their opinions of frequent barriers to effective listening. The study explores the most frequently encountered listening barriers in communication.

I have learnt from professors as well as other professionals that the key to a successful employee or even a successful person is to have above average communication skills. As an engineering intern, I would like to develop effective communication skills to help better myself and the team I work with. I would like to develop my skills in nonverbal communication, an ability to communicate clearly and assertively, and to manage stress in the moment. On a recent investigation, I learnt the importance of researching thoroughly before communicating the results of your investigation. A big mistake would be to communicate with a property owner about their surrounding sewer lines without having all the