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A Report On Organizational Environment Essay

Decent Essays

a. Organizational Environment
(1) Product Offerings: “What are your main product offerings?”, (Baldrige Performance Excellence Program, 2015).
The agency provides law enforcement and security services in the protection of government employees and GSA owned and leased facilities. The main product offerings are:
• Enforce Federal Laws, conduct criminal investigations, serve warrants through law enforcement authority granted by the Secretary of Homeland Security derived from Section 1315 of Title 40 (40 USC 1315) of the United States Code.
• Provide law enforcement coverage for high security events to include major sports events such as the Super bowl and Final 4.
• Provide special operations utilizing FPS K9 support.
• Law enforcement response to crisis events and natural disasters.
• Provide training to tenant agencies in crime prevention, active shooter and Occupant Emergency Plans (OEP).
• Conduct Facility Security Assessments (FSA) for government tenants.
• Provide armed contacted security services for federal facilities.
(2) “What is the relative importance of each to your success?”, (Baldrige Performance Excellence Program, 2015).
Each service that we provide is essential for securing federal assets from potential terrorist threats.
(3) “What mechanisms do you use to deliver your products?” (Baldrige Performance Excellence Program, 2015). FPS services are provided through daily interaction with our stakeholders in the form of law enforcement patrols and response,

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