A Report On The Hotel Industry

At the same time this was happening, a handsome and wealthy young man, who went by the name H. H. Holmes, arrived in Chicago in 1886 searching for work as a doctor or pharmacist. He established his pharmacy, but later bought a small land across the street and built a construction that was perfect for his practice of disposing of the bodies he murdered. The first floor was for his pharmacy, along with retail shop fronts. The top two floors had apartments for rent with secret hallways and passages to the basement to make the disposal of bodies convenient. Holmes decided to turn his building into the World's Fair Hotel when he found out the Fair site was near him. The building underwent another construction project and he added a kiln in the basement

Our team chose the hotel industry in the United States for our economic analysis. The hotel business has existed since the earliest times, and has influenced the development of the economy since the founding of this country.

Barriers to get into the hotel industry are huge, which make the hotel industry not look appealing to new entrants.

The UK hosts a number of the worlds most prestigious hotels, and hotel brand name chains. All to which use Information systems, in particularly, more well known chains such as Premierinn, Novotel, and the Hilton. Who in fact are the current market leaders for hotels within the UK. Their continuous success in being one of the biggest hotel chains in the UK depends on them constantly increasing and expanding the use of new information systems.

In Zimbabwe, Harare is an unbeatable destination for hospitality services of all sorts. Hospitality is the harmonious mixture of shelter, food and beverage, the physical environment, the behavior and attitude of people, Pizer (2011). The hospitality services are mostly found in hotels and a hotel is ............. The researcher wants to find out what are the challenges that are faced by the hotels in Harare. The researcher embarks on this study to gain a deeper understanding of the research problem and to hone the research problem solving skills in the area understudy. The researcher carries out this research by desire to understand the challenges that are faced by hotels, and also to determine whether the findings will have the significance in addressing the research problem. Hotels are part of the greatest contributors that contribute towards the Gross Domestic Product (GDP) of Zimbabwe, Deswell (2007). The hotels are responsible for being hospitable because hospitality is essential in attracting visitors to the establishment such as the star rated hotels. The research is worth doing because it provides a fresh insight about what solutions to implement so as to avoid future operational challenges that will continue to affect the operations of hotels in Harare. The study also sought to identify the challenges that affect the hotel operations in Harare with a view to recommend measures that can

The report is a short introduction of the writer’s workplace. Also, it includes the basic information of the industry the organization belongs to. It also mentions the customers base that includes internal customers and external customers. The last part of the article discusses that how the writer serves her customer’s needs as an employee.

Physically we live on planet Earth, a constantly accelerating body in the solar system and the only body in this body system that contains complex living organisms. Whenever, I am asked what my world consists, two things come to mind. First is the denotation of the word world. The denotation of the word world is the place of the human civilization, specifically any place that pertains to the planet Earth. Second the connotation of the word world comes to mind. The connotation is anything that defines me, whether it be my family, my culture, my ideals, my home, my environment, and etc. Personally, I am a conglomerate of two different cultures, first being my parents’ Indian heritage and the fact that I was born into an American society. As of now, two different cultures are coursing through my blood, the culture of India and the United States of America. “I am the product and expression of this world, even if suddenly it vanished, I’d still represent it; I would articulate it.” This world is something that defines me and I do not want to ever lose it. I will be losing a part of me if that happens.

Front Desk agents are responsible for greeting guests and conducting the check-in and check-out process. The Guest Services department is the most prominent customer-facing position in the organization as the staff is also responsible for nearly all customer service interactions including, but not limited to: setting wake-up calls, taking room service order, providing suggestions and directions to local attractions and amenities, fielding customer complaints, and taking reservations. The individuals that serve in this capacity need to be adept communicators equipped with an amenable nature,

The Four Season’s hotel was founded by Isadore Sharp in 1961 in Toronto, Canada. It transformed the hospitality industry by combining friendly and efficient service with the finest traditions of international hotel keeping. Therefore, redefining luxury for the modern traveler in the process. The company has been on many top lists including on the “100 Best Companies to Work For” by Fortune every year since it’s inception in 1998. Ranked #47 in 2015 largely to its low employee turnover rates.

According to Investopedia, “A sharing economy is an economic model in which individuals are able to borrow or rent assets owned by someone else” (“Sharing Economy”). This kind of model is becoming more and more popular today as people are finding ways to connect and fully utilize their assets. Hotels are being rivaled by Airbnb, a website that connects individuals looking to rent out a space in their homes or apartment with individuals or groups who would like to stay there. Airbnb, as well as other similar websites and programs, have been creating a disturbance in the hotel market. The main group that has been affected by the introduction of Airbnb is lower-end hotels and hotels that do not cater to business travelers. Since Airbnb is not

Without automation the management of the hotel has become an unwieldy task. The end users’ day-to-day jobs of managing a hotel will be simplified by a considerable amount through the automated system. The system will be able to handle many services to take care of all customers in a quick manner. The system should be user appropriate, easy to use, provide easy recovery of errors and have an overall end user high subjective satisfaction.

This segment strategy is based on the idea that brand name is part of process of giving tangibility to what is essentially in tang legible. In this regard the brands values is based on potential guests awareness of the brand, there perception of its quality and over all customers satisfaction.

With the interference of globalization in the hotel industry, it is inevitable for the hotel companies to meet with different environmental conditions and forced them to study about different management approaches in order to sustain with competing environmental circumstances which would enable them to realize, both negative and positive effects. Since the international trade and business has expanded, there is no doubt that the international linkage is a must. (ZhenJia) Globalization is a procedure that is drawing individuals together from all countries of the world into a solitary group connected by the tremendous system of correspondence innovations. This part of globalization has likewise influenced the HRM in the business universe of today. HR directors today not have to depend in a little restricted business sector to locate the right workers expected to meet the worldwide test, yet today they can enlist the representatives from around the globe. Other than that the viable information based which is being utilized all around today likewise has made HRM a straightforward yet successful undertaking. Along these lines because of globalization to some degree HRM has turned out to be more proficient and powerful, however moderately a basic errand. The most imperative component that these associations are comprised of People, and since HRM is the arrangement of exercises which manages the general population variable present in any association, this change has

Kasavana ML, Brooks RM, Managing Front Office Operations, 8th edition, American Hotel & Lodging Educational Institute, 2009, chapter 2 and 12. Reference website: http://www.accor.com/en/recruitment-and-careers/professions-guide/rooms-division-manager-mf.html Topic 1 © Vocational Training Council, Hong Kong Management Functions in Rooms Division

The hospitality industry relies heavily on tourist activities for its existence. However, as the world’s human population grows exponentially, the loss of pristine land is happening at an alarming rate. Consequently, Singita has a profound impact on various parts of Africa. Singita is a hospitality firm orchestrating an interdependent association between wildlife, communities, and tourism, which ensures high sustainability. The corporation is becoming a trendsetter on the continent as far as sustainability is concerned. Singita operates in South Africa, Tanzania, and Zimbabwe. It practices what it terms as “environmentally conscious hospitality”. Besides the above practices, the business pursues sustainable conservation and local communities’ empowerment. The business entity was incorporated in 1993 as a single lodge (Balfour and Balfour 33). The hospitality firm was built on the family-owned land and has grown to operate in three countries. Today, Singita manages at least half a million acres of immaculate land in Africa. The organization engages community development projects. It runs twelve camps and lodges in the subject countries (Fraser et al. 18).