A Report On The Housekeeping Department

1674 Words7 Pages
Introduction

Housekeeping department is an important part of each hotel, which related to the hotel reputation and quality of services. There is a high labour intensive in the hospitality sector. The housekeeping department has a high demand of the room attendant. This research will conduct with the personal housekeeping experience in Meriton Serviced apartments. The Meriton serviced apartments are belong to the Meriton group, which is the largest and leading residential developer in Australia. Harry Triguboff is the founder and managing director of Meriton Group. Meriton has over 5000 rental apartments and more than 5000 serviced hotel apartments in Sydney, Brisbane and Gold Coast (Meriton Group 2016). Zetland Meriton serviced apartment is one of the popular hotel apartments in Sydney. It located near central of Sydney and Sydney Airport. This good location made a highly desirable hotel accommodation option for tourists or business group. Zetland Meriton serviced apartment is comprised of 334 oversized luxury suites with nicely views and position. The layout of suites is 1, 2, 3 bedrooms, with kitchen, large dining room, bathrooms, study room and balcony. Unlike the traditional hotels, the Meriton serviced apartments’ layout designs like a home. Because Meriton serviced apartment is aim to provide the guest who away home and feel stay at home.

In Zetland Meriton, the housekeeping department requires at least 30 room attendants work every day, to ensure the productivity

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