A Report On The On Time

I am sorry for the lateness as I was on vacation in Pennsylvania with my five children and parents. After working at the Knoxville Police Department for 18 years, I thought we would be a World-Class Organization until I heard Fisher, 2015, say that most organizations scored around 250 out of 1000 and I became worried. However, after evaluating my organization the best I could, my worries were laid to rest. The Knoxville Police Department is not World-Class but it is not Zero-Based either.

b) Isolating critical few metrics: A dashboard should not have overwhelming metrics as it gets complicated to segment or highlight the performance. Having too many metrics is difficult for audience to ascertain what the key take away from all such metrics are. As it can be misleading it is recommended to have 5 key metrics. If there are more than 5 its best to make it more concise and shortlist the critical few which are impactful. Within the dashboard it is vital to understand what key metrics mean and set goals for each metric to drive the bottom line of the business. Dashboard must articulate the decision making process.

and compare these internal and external operations to see if they have improved in an area at the

In project management, performance measurement is a tool or mechanism for effective management and process improvement. Notably, the selection of an effective and appropriate performance measurement is crucial and based on various factors such as the decisions they will support and the people to use it. The suitability and efficiency of the performance measures is also affected by how they are effectively integrated into the benchmarking system. This is because performance measures need to be effectively integrated both vertically and horizontally. The vertical and horizontal integration enables the performance measure to achieve balance and offer a total assessment of the project management. The performance measures should identify the specific population to be assessed, the source of data, and the period of time for the measurement. There are various performance measures such as Gantt Chart, Balanced Scorecards, and Competitive Benchmarking.

Performance measurement systems was developed as a means of monitoring and maintaining organisational control, which is the process of ensuring that an organisation pursues strategies that lead to the achievement of overall goals and objectives (Nanni, et al 1990). Neely, Adams & Kennerly (2002) has defined performance measurement as the following: “The process of quantifying the efficiency and effectiveness of past actions.” Within this definition is a reference to non-financial measures, defined by Moulin (2002) as: “The process of evaluating how well organisations are managed and the value they deliver for customers and other stakeholders.” According to United States General Accounting Office (GAO) , “ Performance measurement is the ongoing monitoring and reporting of programme accomplishment, particularly progress towards pre

To illustrate the extent and utilization of organizational performance measurement, there are a variety of applications, such as estimates, variations, cost estimation, planning, proposal preparation, people assessment, testing, quality control, production control, scheduling, project management, profit and incentive distribution systems, analysis and controls budgeting, capital investment decisions and cost / benefit analysis.

In this section of the report I will detail the problems with the current lack of proper analysing and monitoring of budgeted progress and therefore the process management systems in the construction department and their resultant effects on the organisation.

th is a measure of how well manamaget is running the organzation. Improevemtns are needed.

Reports help in making the decision making process of owners and managers of an organization more productive and efficient. Be it measuring the quality of the products coming off an assembly line or the timelines of a software project implementation, proper reports on such performance indicators can

Resource allocation and rewards linked to measured performance and the break up of bureaucratic personnel management.

Review financial statements , sales or activity reports to measure productivity or to be able to know if reduced of cost is needed or program improvement,

Many studies have been done over the period on performance measurement in many countries. However a few of the topics are worth mentioning and reviewed.

As mentioned in an article to explore the use and degree of importance that managers affiliated many types of performance indicators which are in the MBS’s program agreement. It is divided into two main categories which is financial indicators and non-financial indicators. The category under financial indicators includes unit cost of output type (cost per identity card), cost reduction type (to achieve certain percent savings in operational costs), and profitability type (Return on Capital Employed - ROCE). Whereas, category under non-financial indicators includes quality of output type (number of customer complaints and timeliness of services) and quantity of output type (average number of IC per worker each day). The MBS initiative is cost savings thus, cost reduction and profitability type were asked and also to facilitate financial independence amongst Malaysian government with test on overall regime as stated in article.

Planning and executing the budget in line with government priorities contributes to implementation of government’s objectives.

Some of the situations are that all the budgets for the ministry are being slashed by 10%, in 2010 total expenditure exceeded by 20 % and so many complaints from ministry of finance and end user about their poor performance. Therefore, Secretary of ministry wants Dechen Pelzom to achieve better procurement performance and demonstrate that procurement is being undertaken in accordance with the PRR 2009 and the new standard bidding documents are being used.