A Research Study On Online Interviews

Questionnaire is set of questions which could be written or multiple choice question given to the individuals or groups to find the factual information.

Questionnaires are “a series of questions asked to individuals to obtain statistically useful information about a given topic” (Bryant, L, 2014). There are different types of questionnaires that include face to face, phone, post and online.

2. Paste the questionnaire questions and answers that you just copied from your email into this document.

Key questions should be related to the personnel and the organizational structure, whether local staff to be in the front line “interact with the customer”, positions and titles for local employees and for the international staff.

Participants were sourced from online panel (managed by marketing research company) and originally recruited by using different methods (computer-assisted telephone interviews, face-to-face and online market research databases)

The population is undergraduate students of UM and we eliminated the unsuitable sample based on the information of questionnaires (exclude the outliers, blank questionnaire, context is contradictory and so on). Then we selected 30 questionnaires per college year which year 1 to year 4 (30*4=120) from all the completed questionnaires. We used convenience sampling method to distribute the online questionnaires openly. And we received the completed questionnaires online which are from google form.

A questionnaire is research which involves a number of different questions to gather information from the people who are filling it in. Questionnaires are designed as a way to find out what people are thinking. An advantage of questionnaires is that it is very practical because it is quick to collect information from the people filling out the questionnaire. Another advantage of questionnaires is that the same questions is asked to everyone filling the questionnaire out so easy to sum up. The final advantage to questionnaires is that large information can be collected. There are also some disadvantages to questionnaires which is that there is no way of telling how much though someone who is filling the questionnaire out has put it. Another disadvantage is that the person filling it out may forget what has happened to fill it out so it won’t be reliable. The final disadvantage to questionnaires is that there is no way to tell how truthful a respondent is being.

Also cost effective, the mail surveys specifically targeted the members and their spouses. Postal surveys can target specific people (necessary for the member and spouse data collection), and allow respondents the ability to answer the survey at their leisure. On the other hand, mail questionnaires are a slower data gathering method as compared to internet surveys (Hoonakker & Carayon, 2009, p. 359). Similarly, the possibility of response-based error may occur if respondents do not correctly

The team understands that the research is the most important start to the business model, therefore, at least two staff members have been present for over 80% of the 90+ customer segment interviews. After a week of collecting and documenting the interviews on a shared drive, the entire group meets to review the feedback. Often

The strength of questionnaires is it can give an insight into respondent’s thoughts and opinions and also cost efficient as it is inexpensive.

Interviews have been realized to relevant professionals involved in this business and tend to widely assess important factors for our analysis. The interviews have been limited in time, in order

The survey was distributed by email, text, paper format, and mobile applications, and data was collected by researches in the same way.

The online survey is easy to use for respondents when compare to other method like interview as people can access internet to answer survey, complete the survey in a short time. Increase in internet use communication can benefit the research, online survey research was a time-consuming task, different participants can do the survey at the same time and it is convenience and easy to reach people.

In survey method research, participants answer questions administered through interviews or questionnaires. After participants answer the questions, researchers describe the responses given. In order for the survey to be both reliable and valid it is important that the questions are constructed properly. Questions should be written so they are clear and easy to comprehend.

The main Research questions of this project are listed below with the sub questions. The researchers formed the research questions and categorized the questions based on the business problems.