A Research Study On Student Satisfaction Through Scheduling

The healthcare sector is one where all key players should strive to ensure that they do not commit any errors in their operations; because it mostly involves the decision of life and death to a human being. Hospitals, therefore, have to ensure that they work towards ensuring that their patients feel satisfied with the service that they receive upon visiting the hospital. Hospitals remain assured to improve their satisfaction scores by creating a conducive working environment that allows their employees to undergo career growth. They also align their behavior and set their minds towards the achieving the hospital’s goals and objectives. Hospital management needs to communicate with their staff and put into place measures that give priority to meeting of all the patients’ needs; so that they can successfully attain and maintain a respectable satisfaction

To impact healthcare in patient delivery, employees must focus on staying happy with their jobs to have more positivity about the outcomes. Examples include: longevity of employment, increased employee satisfaction, better safety and healthcare, greater patient satisfaction, shorter lengths of stay. Therefore; employees who are satisfied with their career and job setting will show more positive outcomes towards patient care.

The Author did use one graph to identify the most common use for the call light and another graph was used to identify the frequency of call light usage in baseline one- hour rounding and two-hour rounding. Author used t test for comparisons of patient satisfaction scores. The researcher used statistical software to identify the difference between two independent means. Two vendors at the hospital were tracking patient satisfaction score, the sample size and standard deviations. These scores used for t calculations (Meade, Bursell, Ketelsen , 2006).

Quality of service should be one of the most important and well monitored goals for any medical facility, from your small town family doctor’s office, to nursing and rehabilitation facilities, all the way to large hospital systems. The quality of service provided in a facility doesn’t just affect the patients. Quality of service also affects the bottom line, or whether or not the hospital system is profitable. In order to better access the system’s current quality of service and to devise improvement plans I would need to explore issues that have significant effect on quality of care such as, patient satisfaction and retention, medical errors

Patient satisfaction: This issue can affect funding, revenue and reimbursement from insurance providers. Patient satisfaction can be affected by nearly any aspect of the hospital experience, surveys are done randomly to gain insight on the patients overall treatment at the facility. Negative feedback can cause assumptions about treatment and quality by the HCO as well as decrease in incoming patients.

The purpose of this paper is to critique a quantitative study and to present a critical analysis on its research findings. The paper will discuss the elements influencing believability and robustness of research, including writing style, research problem, literature review, conceptual framework, research question, hypothesis, study sample, methods, data analysis and results, and discussion of the relevance and future directions.

I have worked for the West Virginia Division of Rehabilitation Services (WVDRS) for over three years as a Rehabilitation Service Associate. During that time I have been given the opportunity to work with the clients that we serve on a regular basis. However, the practicum experience provided me with an opportunity to gain a deeper understanding of the rehabilitation process and what it means to work as a team with individuals to achieve goals. The practicum experience also gave me insight on the processes involved in providing individuals information and assistance in finding solutions to help overcome or work through challenges encountered on a daily basis.

I was nervous at first because this was this was my first field work, and had just started the Therapeutic Recreational program. Nichole Cummins was aware of this and made me comfortable in my new venture at the St. Joseph’s Impatient Rehabilitation Unit. I discussed my goals with her before starting the field work. The unit is on the 4th floor of the main hospital. Files of patients are filed in a secure cabinet. My field work was 60 hours of experience. My goals were to learn about documentation, program planning, and activity modification.

Please answer the following questions by circling either strongly agree, agree, neither, disagree or strongly disagree. Over the past 6 months or most recent visits in receiving physical therapy treatment care for your chronic condition, you were….

The design considered time limitations, thus the data collected from the questions had a narrow focus. For example, to avoid tangents topics during the interview(Robertson, Umble, & Cervero, 2003), direct questions were created. Questions were focused toward perceived benefits, attendance, and preference of community based verses a hospital based or telehealth programs.

The sample size in this research is small which makes it difficult to find a significant relationship between the data and the research question. Additionally, the research instrument was distributed via email which limits complete access to all required personnel within the organization.

I successfully manage all timekeeping for my staff, as well as ensuring they have a clear understanding of the Institution and Access Operations expectations for time and attendance. I have created a new patient access checklist to assist with orientation of new team members within the center. To enhance our patients’ experience monthly call monitoring is performed and feedback is given to staff. In identifying customer service areas needed for improvement, staff has been successful with improving contacting patients within four hours, reduce the call abandonment rate, and increase the number of patients given same day/next day appointments. My plan for the upcoming year is to become a better leader by focusing on being better organized and prepared, improve on meeting deadlines and communication. To enhance the collaborative partnership with clinical teams and ensure the ongoing success of Ambulatory Access Operations. I will continue to handle changes and support my staff and

o Conceptual model or theoretical framework: In what way was a conceptual model or theoretical framework used to guide this study?

The data are collected from observation of over 100 patients’ visits, 50 of which were observed and audio taped. The research questions that are asked by Davidson are:

The objective of this chapter is to describe the procedures used in the analysis of the data and present the main findings. It also presents the different tests performed to help choose the appropriate model for the study. The chapter concludes by providing thorough statistical interpretation of the findings.