A Salesperson Essay

"The Customer Comes Second" is an account of the management and leadership style of Hal Rosenbluth, the Chief Executive Officer (CEO) of Rosenbluth International, a global travel management firm that was founded in 1892 by Marcus Rosenbluth, Hal’s great-grandfather. The premise of Hal Rosenbluth’s management style is just as the title of the book suggests; concentrate on your employees first and your customers second. I found the management practices outlined by Mr. Rosenbluth to be innovative and applicable to all types of business, not just the travel industry. I was also very intrigued by some of the creative employment practices used by Rosenbluth International as well as their fight to stay alive in the travel

The provision and use of personal protective equipment could include using gloves, glasses, earmuffs, aprons, safety footwear, dust masks.

When I link this story to my life, I can instantly think of a devastating event that occurred a decade ago. I haven’t experienced anything racist personally, but I know the people of my

When a reader opens their textbook to Alexie’s story, they immediately perceive the sections that are broken up by grade levels. Having Alexie use this method helps the reader understand how each grade level affected him as a person. Each grade level specifies a problematic situation Alexie encountered. For example, in the ninth grade, Alexie passed out “after a basketball game in an overheated gym” (Alexie 323). Alexie was diagnosed with diabetes. However, when the Chicano teacher ran up to Alexie, he stated, “What’s the boy been drinking? I know all about these Indian Kids. They start drinking real young” (Alexie 323). Alexie’s ethnicity made the teacher assume that he was drunk. Making this type assumption conveyed an act of direct racism. For each grade level, Alexie ends his story with an opinion-based sentence. For the ninth grade, Alexie expresses, “Sharing dark skin doesn’t necessarily make two men brothers” (Alexie 323).

At the age of six, one of my first memories is my mother walking down the street, holding my hand, and being verbally assaulted by a women, saying that people with my skin color do not belong

My first recollection of race and racism was when I was in either the 1st or second grade. I was in the local grocery store with my father who is of caucasian descent, and after a while I began to notice that people were glaring at us. It eventually dawned upon me that the

My first time I became aware of my race is the day I experienced racism. I must have been in the 1st or 2nd grade and I had two friends, Tiffany and Jaqueline. Tiffany was Aftrican American and Caucasion and Jaqueline was Asian American. One day Jaqueline asked me if I would come over to her house after school to play with her and I said I had to ask my mom. After convincing my mom, she drove me to Jquelines house and Jaquealine met us at her door. My mom was still skeptical because I had never been to her house and out parents had no actually met. So she asked Jaqueline to go get her mom and she did. I remember her mother 's face plain as day, she looked quite thrown off guard. But after a bit, my mother left and Jaqueline and I had a great time playing with her toys and her mother made us something to eat. After a few, my mom came to pick me up. The next day all three of us were playing and Jaqueline says to me "my mom said that you couldn 't come over anymore because you were black." I was thrown for a complete loop! I really could not understand what that meant. My parents never spoke to us about race up until that point. And I remember my exact words, "I 'm not black." Tiffany told me that I was and she said that she was half black. I mean, I was just completely unaware to the world of race. The really weird thing is, Jaqueline asked me another day to come over to her house and I said "I thought you said your mom

     In Death of a Salesman, a play written by Arthur Miller, Miller reflects the theme that every man needs to be honest with him self and act in accordance with his nature by displaying success and failure in different lights. Miller embodies the theme through characters in the play by explaining how their success and failures in being true to themselves help shapes their fates. Strongest evidence of Miller’s theme is reflected in the characteristics of Biff Loman, Benard, and Willy Loman. Through out the play, these three characters never give way to other’s influence and what other’s view of being successful is.

I have always thought and been taught that racism was a form of ignorance; people used stereotypes are the easy route, instead of looking at the individual outside of the whole. But Kelley’s thoughts on the topic rang very true to me—“Racism is knowledge…is learned behavior…” (7). When we are babies, we don’t notice or care if someone is of a different race, socioeconomic standing, sexuality; we just see them as people. It’s through repeated actions that we learn what separates us from the “other”. As a young child, my neighbor was my best friend. We played every day until I moved, but our families still kept in touch. It was until probably the 3rd or 4th grade that I realized he wasn’t like me, he had Down syndrome. Of course, that didn’t make a difference to me then or now, but I find it to be a striking example in my own life that as a young person, I was unable to see anything different about us, to me we were the same, we were

There were whole families of this different race that I hadn’t had much experience with. Of course, I didn’t see anything wrong with them, I was just unaware at how many people of the different color were in the same place at the same time. Being in the second or third grade, they try not to bring racism up nearly as much so I wasn’t fully knowledge on why they were different, and I was unaware that they got treated badly. Well I was just about to learn all about this simple, or not so simple word, racism.

I grew up in a very small town, Mifflinburg, where everyone knew everyone else’s name and business. A town in the middle of Pennsylvania where the Amish share the roads with tractors and their horse and buggies. At a young age I was adopted into this town where everything was white. White parents. White siblings. White buggies. White walls. I was an isolated insular of this ivory island. My parents did their best to make me feel like I belonged, but as I got older it became blatantly clear that I was a pariah in their porcelain precinct. The only attention I received was negative. I could see the looks of confusion in the children’s eyes, unfamiliar to color. I could hear the whispers of racial epithets. I could feel the hate over the pain as their fists made contact with my jaw.

On the first day that Melba Patillo Beals went to school, she thought it was a nightmare. There was a huge mob outside Central High School, along with the Arkansas National Guard soldiers keeping them out. The image of Elizabeth Eckford really shows how it was. White people were surrounding them, cursing at them, of course saying the word “nigger”, and occasionally striking them (1994). It was so bad that Melba had to take the keys to their car from her mother and run away to escape. Imagine the sight of Melbas mother screaming at her “Melba, take the keys. Get to the car.

Discuss what is meant by the term “customer orientation”. Illustrate with examples how companies demonstrate their customer orientation by reference to at least two elements of the marketing mix.

What is the one thing that all for-profit companies have in common? They must generate sales of their products or services to survive. In order to accomplish this, most companies have a team of sales representatives driving themselves and each other to win the confidence of clients. But just like every sports team needs a coach, every sales team needs a strong and knowledgeable Sales Manager to be successful.

The personal selling process is a continuously revolving cycle of stages that assist the professional sales person of today in developing basic selling strategies and tactics that help them improve and prefect their own personal selling styles. As listed in the text, “there are countless small tasks in the personal selling process that are generally organized into seven major stages that overlap and interact which are: