A Service User with Cerebral Palsy and Dysphasia.

2943 Words May 24th, 2013 12 Pages
This care study is about a service user with Cerebral Palsy and Dysphasia. This assignment will give a brief description of her background history, her condition and care needs. In order to maintain the confidentiality of the service user, I will refer to her as Daisy Chain and any personal information will be changed accordingly and not be used in conjunction with anything else other than this study. I obtained consent from the service user, her family and the adult day centre where she attends. Together we all arrived and agreed with the name Daisy Chain to use in place of her real name, as once again to maintain her confidentiality. (Anderson, 2010) Anderson (2010, p.53) wrote that “Consent covers more than simply gaining
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This is what Daisy mainly uses to communicate with you. Most nurses/carers manly use both of these forms communication when they give/receive information about care that has been provided for an individual. Nurses/carers need to provide emotional support to the individual or a family member, when carrying out an assessment of the individual’s care needs. (French, 2002) (Kraszewski, S. and McEwen, A., 2010) (Waters, A. and Whyte, A., 2012)
Nurses/carers need to use a range of verbal skills when trying to assess or find out the individual's problem/needs, to respond to questions and to deal with problems/complaints, or to provide support to others. Many people have suggested the fact that listening is much harder than speaking and that there is more to this skill than just waiting for the other person to stop talking. Whist most other people use verbal communication; some individuals such as Daisy can only use non-verbal communication. She uses many forms of non-verbal communication, these are: facial expressions, by the movements of the face that expresses her feelings, for example she smiles/frowns; touch or contact, by where you are physically touching/holding her; Gestures, where you are using deliberate movements of the hand to express meaning; eye contact, by where you are looking at her directly into the eye. (French, 2002) (Endcott, R., Jeven, P. and Cooper, S., 2011) (Kraszewski, S. and

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