A Summary Of Leadership

The concept of effective leadership is a topic that has been widely debated by individuals and professional leaders in many societies. In Kevin Cashman’s book, Leadership from the Inside Out: Becoming a Leader for life, the author reveals that leadership is defined through a person’s understanding of their internal nature, rather than the values, beliefs, and morals a society claims that a leader should possess. Even though Cashman does acknowledge the importance of the societal view of leadership, he argues that true leadership is defined by an individual’s understanding of their internal essence. In each chapter Cashman strongly debates that leaders lead by virtue of who they are. He defines this outlook on leadership as the Inside-Out Leadership Method. This is a method that allows an authoritative figure to develop a strong understanding of their physical, mental, and spiritual essence to lead others towards a mutual goal.

In the case, Richard believes that only Carole have the necessary commitment and expertise to be able to cope with, and with the increased workload. He gave a lot of work to Carole, Carole has never refused his. Therefore, as to the end of last year, Carole has a lot of problems and pressures. The important thing here is to show that you have tried to take on board what other people say, first, that is, show your head.

These goals must be met and maintained for all tasks throughout the year. Stephanie has met the Average Minimum Performance Expectations for the following: Non-Disclosures-4/hour, FBI Corrections-11/hour, FES arrests-19/hour, FES applicants-25/hour, Misraps-29/hour, Master cards pulled-10/hour, QN's-58/hour, Driver license discrepancy report-45/hour and Dispositions-22/hour.

This has enabled me to communicate with confidence when interacting with staff, parents and the wider community. I believe that the key to successful interactions is based on my ability to communicate clear, concise and accurate information that is focused on the objective. I adapt my language to suit conditions and never allow personal opinion or aggression to enter my communications. I maintain a sound understanding of the issues being discussed so that I am able to state facts. I continue to provide efficient and high standards of customer service to our customers, including coordinating responses to escalated customer queries. Ability to interpret and apply departmental policies and procedures when

Goals: Michael will continue to conduct himself in a manner consistent with the DPS Courtesy policy. He will continue to actively listen to ensure that he has a thorough understanding of the assigned task. Michael will continue perform all assigned tasks in a calm and steady manner that will include frequent interruption and distractions.

Julia is a successful professional in her mid-thirties who is career minded and very serious about her job. She had been in her current position for ten years, enjoyed her work and had a high level of responsibility. Julia had an excellent, trusting relationship with her manager.

Umana responds in a timely manner to all telephone calls, and emails from staff, management, clients, and other people in the community. She keeps her supervisor informed of work related problems, complaints, and complex cases. She handles stressful situations calmly, and in hopes of finding positive resolutions to any problem. She handles complaints from clients, and the general public by informing her supervisor of any issues immediately and professionally. Ms. Umana uses constructive criticism and feedback as a way to continue to grow and learn as an experienced investigator. If she is going to be out of the office for a brief period of time she does keep her supervisor informed of any problems, or issues that may develop while she is away. Ms. Umana has developed effective working relationships with her team members, co-workers, clients, and the general public. Ms. Umana accepts all assignments willingly. She accepts hotlines from other teams when necessary. She contacts Priority #1 client’s when there is severe inclement weather, or when there are power outages to ensure that the needs of the seniors and the disabled populations are being met. Ms Umana has also made three courtesy visits for other regions this past year. There have been situations that have occurred this past year where Ms. Umana was quick to respond to the needs of the client. Case #16-270-00109- Wendy Brummer, the Constituent & Emergency Service Coordinator with DSDS received a telephone call from

Goals: Judit will continue to conduct herself in a manner consistent with the DPS Courtesy and Professional Conduct policy. She will continue to actively listen and ask relevant questions to ensure a complete understanding of the assigned task. Judit will continue to ensure that all inquiries made by a customer are completed in a timely manner. She will continue to provide professional customer service to arresting/judicial agencies, customers, other areas of the department and her chain of command. Judit is encouraged to attend Employee

Communication: Deborah conducts herself in a manner consistent with the DPS Courtesy policy. She actively listens and asks relevant questions to ensure understanding of the assigned task.

This officer has maintained limited contact with Ms. Fee through telephone contacts and face to face contacts. Ms. Fee's communication with this officer has declined as she has missed several scheduled appointments and has not returned telephone calls. Ms. Fee has agreed to work with this officer to ensure that proper supervision is in place when Dee returns home. Ms. Fee has been encouraged to visit as she is able and using VIA 3 was discussed. A home visit is scheduled for October 7,

Writer met with Emory and his Mother Natasha. Natasha reports Emory’s behaviors remain the same. Natasha states that Emory

Stephanie carefully gathers and reviews pertinent information prior to advising customers how to proceed. Stephanie seeks direction from management when appropriate. She contributes to broad organizational goals with her participation in the Fit for Life program which focuses on employee health and

tasks and figure out effective ways of executing them. Mrs. Ambursley’s team spirit is stimulated

Problem Solving/Judgment: Elizabeth recognizes issues which should be brought to the attention of management. She continues to accurately access issues that could have a negative impact on an individual's criminal history by contacting various law enforcement/judicial agencies as well as inquiries within the department.

Takes initiative to solicit performance feedback from others & intentionally develops opportunity areas, conducts oneself in a professional manner at all times.