A Tale Of Two Nursing Home Administrators ' Management And Leadership Principles

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A Tale of Two Nursing Home Administrators’ Management and Leadership Principles The continuously changing long-term care environment requires health care administrators to protect the interests of residents they care for while effectively managing and leading their healthcare teams. For leaders, the path to being a great one is not an easy one because, there will always be the good times, the bad times and sometimes there will be terrible times. The only thing that will set a great leader apart is his/her ability to always lead the team to success. Successful long-term care facilities incorporate varying management and leadership principles to encourage, support, empower, and coach employees. Engaged and motivated employees result in…show more content…
Long term care Facility A, managed by an autocratic individual that closely monitored employees, made all organizational decisions, and lead through intimidation and fear. Facility A nursing home administrator targeted and fired individuals that challenged authority resulting in exceptionally high employee turnover rates. Drastically different, resident-centered Facility B’s NHA demonstrated a democratic leadership style that fostered teamwork, collaboration, and encouraged group problem-solving, emphasizing cooperation and employee participation. Notified of a state inspection, Facility A assigned employees to specific areas throughout the facility to ensure state standards were met and devised temporary, short-term changes to improve processes and the appearance of the facility. Also notified of the state inspection, Facility B, known for previously-established high standards, prepared employees, engaged residents, and required no last minute changes to prepare for the surveyors since all patient records and standards were up-to-date and in place. Facility B incorporated strong leadership principles, employee engagement, and elevated standards into the culture of the organization to promote patient safety and remain resident-focused. In creating a culture which concentrated on patient care, employees are empowered to meet the goals, mission, and vision of the organization, there is low turnover rates, happy
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