A Visit At A Hotel Manager

The following report is a detailed analysis and diagnosis of the current situation at The Stonington Beach Hotel, Bermuda. Many aspects are considered that include the effect that maintaining the property has on human resources, marketing and the organizational structure of the business. Recommendations are made and then discussed further.

  2. Data/Information Resources: Tendem Nonstop; Enscribe DBMS; Sun Microsystems UNIX; Intel Windows; Reducdant leased lines (WAN).

If you’re looking to live right in the lap of luxury, consider purchasing one of the gorgeous condos inside of Bel Aire On The Ocean. The name alone says it all. If you enjoy having lots of fun right on the ocean, a condo in this eighteen-story building is the one to purchase. There will be night when you’d like to lay back and enjoy a fun night with friends. The building comes complete with a full recreation room. There’s a billiards table for games and a plush movie and television room. There’s also a breathtaking view of the ocean to top it all off. If your main concern involves your safety, the Bel Aire On The Oceans is safeguarded with 24-hour security. This allows you to sleep peacefully knowing you’re protected. In addition to sitting

Ten have a non-ocean, side street view. These are the most affordable option at an average room rate of $127.75 per night in December. There are ten rooms that have a bay window with a partial ocean view. These partial ocean view rooms are the second most affordable at an average room rate of $155 per night in December. The most expensive option is the full ocean view room which averages $254.56 per night in December. A discount of 10% is offered for stays beyond seven days in length. In December a total of $679.05 was discounted as a result of the extended stay program, this equates to a loss of 3.27% of the total revenue of $20,751.45 earned in the month of December. In addition, the fifth and sixth guest per room pays an additional $20.00 per night, per person fee. A total of $460.00 additional revenue was garnered from this fee (2.22% of total revenue). The average length of stay per room is 3.67 days. The average number of visitors per room type is 2.3. The base income per room averages $714.35 for the month of December. The strongest customer base is those in the ocean view room as they are more fully booked than the other two room types. The ocean view rooms accounted for five of the top six most revenue producing

Report projects population growth as well as retail sales growth, along with a demand for additional hotels. Such growth will increase demand for other services and products. Also, with emphasis on room types, outdoor or indoor rooms, overlooking the beach.

This negotiation consisted of a conversation between the Director of Food and Beverage at the Statler Hotel (me) and the East Coast Vice President of Sales for Anderson Coffee. Our negotiation was fairly short, consisting of only five minutes total. I believe this was because both parties came in with an open, friendly attitude ready to strike a deal together. We also had a great deal of mutual respect for one another, so having an open conversation about limits and potential opportunities within the relationship was much easier. She opened the conversation with the beginning offer, and I followed up with asking her about why the price was where it was at and explaining that while we are excited to talk to Anderson we are also content to

Off of the vibrant, beautiful coast of west St. Kitts there are two hotels across from each other, divided by a narrow red, dirt road. Vacationing there with my elderly, strict Italian grandfather, parents, and happily married Aunt and Uncle I thought I had a tediously dreary vacation in front of me. I was expecting nine o’clock

In my paper I intend on explaining a brief history of the Hilton Clearwater Beach, explain the type of lodging facility it is, discuss its market orientation, what services are available, and finally discuss the career opportunities available. I have compiled my information via a series of face to face interviews with current employees as well as some email communications with members of the hotels Executive Committee. I have also used the corporate website augment the information gathered in my interviews.

The Portman Hotel was built with the intent of being a 5 star hotel that provided superior service to its guests. This superior service centered around a business plan that was based on Asian standards of hospitality.

From the description of the case study, it seems that the reason lead the Portman Hotel to this terrible situation was that their HR policies were inconsistent with its strategies. The Portman Hotel's philosophy is that if they want their customers treated better, they must treat each other better. They also think the Portman Hotel is a place where they can make their employees feel satisfied with their jobs. Their jobs will be fun and they will fulfill their expectations. The employees will have the best work experiences. Besides, the Portman Hotel expects to be the best employer in San Francisco. They are willing to show their trust and pride in their employees. That's why the hotel considered their "associates" of the highest potential,

The Portman Hotel is designed and developed by renowned architect John C Portman under whose brand name the hotel is known and managed. The hotel model is to serve the niche market and set new standards by bringing unparalleled guest service to an American luxury hotel. The hotel goal is to achieve a new level of service among the American luxury hotels by adopting the Asian standard of hospitality. Typically, all the large hotels in San Francisco are represented by 8 to 9 unions for different employees. However, Portman team hard bargain tactics dissuaded the unions from representing the employees. In order, to maximize the service and reduce the overhead there is lean middle management team and more personal valets facing the guest. The monthly budget is $1.1 million with an aim to maintain the employee ratio in the labour intensive environment. The employees being the key talented and friendly personal valets are hired with an expectation for them to earn $200 tip. The 5 star team plan introduced floaters to assist personal valets to reduce the work load. A sound contract is in place to address performance, grievance procedure and general rule of conduct. Training is provided to personal valets with expectation to consider any job that is assigned.

Being a Hotel General Manager would be my ideal job in the Lodging Industry. To get the that point of being a General Manager would take years of working in the hotel industry as well as having the proper education to preform the job. My plan of action would be to start out as a check-in agent or a front desk associate at a hotel. This would give me experience in working with guests and with numbers, knowledge every General Manager needs. Working at the front desk initially would give me a good idea what each department in the hotel does, and perhaps I would move on to another job in the hotel just to gain more experience. A good General Manager needs to know how everything in the hotel functions.

These days, there have been a number of hotels in various cities, towns and countries. From when I was young to now, I have visited many inns since I loved to travel to somewhere. I had any feeling and impression about hotels where I have been before I became eighteen years old. Hotels were just hotels that I needed to stay for the night. No more than that I thought. Before I went to Canada to study English in 2011, my family had a plan to travel somewhere and stay in a hotel for my farewell in Korea. After we visited many attractions, we were heading to the hotel that we made a reservation. When I saw the entrance of the hotel, I was surprised at first, and when we went inside of the hotel, I was surprised again. For two days, I was very impressed and I thought a lot in positive ways. I always had a desire to visit again and I wanted to get a hotel like that inn. It was the first time for me to know what I want to become. The trip to the hotel was totally changed my life and my dream.

1.)I have been working since I was about 17, and as of now I have held multiple different positions, in various institutions. Each of these positions required a different set of skills and attributes, nevertheless they all required the same dedication and focus. I have always been one to show up and complete with my daily tasks, however there is a specific situation that I recall that required me to step up and do more than I was required to.

In this case, Elite Hotel is planning to employs a total of 300 full-time staff across 7 departments for locals are cheaper than their foreign counterparts. It is good news to the hotel owners and also forces hotel management companies to think carefully when staffing a hotel. As Tim Williams (2013) addressed, "Do not hire expats as Resident Manager, Rooms or F&B Director unless you think they have the potential to push through to GM."