“A critical analysis of Balanced Scorecard as a performance measurement tool: an overview of its usage and sustainability”

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A critical analysis of Balanced
Scorecard
as a performance measurement tool: an overview of its usage and sustainability

TABLE OF CONTENTS

A iti al a alysis of Bala ed “ o e a d as a pe fo

a e

easu e e t tool: a o e ie of its usage a d sustai a ility

TOPICS

LETTER OF TRANSMITTAL
DECLARATOIN
ACKNOWLEDGEMENT
ABSTRACT

CHAPTER
ONE

CHAPTER
TWO

CHAPTER
THREE

CHAPTER
FOUR

INTRODUCTION

PAGE i ii iii iv-v

4-7

1.1 Background of the study
1.2 Objective of the study
1.3 Scope of the study
1.4 Methodology
1.5 Limitations of the study
BALANCED SCORECARD

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5
5
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7
8-15

2.1 Overview of the Balanced Scorecard (BSC)
2.2 Objective
2.3 Design
2.4 Original design method
2.5
…show more content…
There are some of the perspectives about the Balanced Scorecard
(BSC) which may help in giving the perfect service to the management of the business organization. 1.2 Objective of the study
The objective of preparing this report was to find out:
To review the concept of Balanced Scorecard.
Sustainability of Balanced Scorecard.
Why sometimes the Balanced Scorecard fails?
Proper implementation of Balanced Scorecard and its importance.
Is Balanced Scorecard is a universal solution for measuring the performance?
Is Balanced Scorecard can be developed?

1.3 Scope of the study
This report was prepared by studying many articles, reports, journals, and thesis papers, books on the Balanced Scorecard (BSC) to find out the proper concept and then find out the objective. Some organizations don‟t find the Balanced Scorecard (BSC) useful but in actual sense they are wrong. To solve these I have to go through many papers to find out the proper concept of the Balanced Scorecard (BSC) and to find out the actual meaning of using it.

5

A iti al a alysis of Bala ed “ o e a d as a pe fo

a e

easu e e t tool: a o e ie of its usage a d sustai a ility

1.4 Methodology
My thesis paper is not on any specific company. It an overall view on the concept, using and sustainability of the Balanced Scorecard. For making this report more presentable and

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