AG credit

Consolidating key business functions to enable more productive and efficient operations and refocus resources on customer-facing aspects of the

Choose one real world organisation from one of the three sectors discussed in task one. Discuss this organisation in terms of the following:

Due to their broaden services, they will be able to offer more than their competitors and become that “one stop shop” (Spiro, P. 525) they planned to be.

expansion. The following are the key aspects of the IT infrastructure that must be put in place to

Describe the integrative functions and activities within the information systems area, including the role of the CIO and technologies managed within the organization.

The convenience that this division offer customers should give the organization a profitable and popularity boost, allow them to expand globally, and make the company a leader in innovation in its industry.

Question #1: What would be your prioritized list of IT investments? Four IT investments need to be prioritized; 1. 2. 3. 4. Ecommerce & Web sales Aligning the various systems (legacy, SAP, ERP) together. Hire relationship managers Make IT a “partner”

The solution to be implemented should felicitate higher coordination among the business partners leading to better information circulation and targeted customer approach, i.e. to make efforts that the same technician handles the same customer.

In today’s work technology is increasing at a rapid pace, and much of it is more accessible than before. An example that has been changed by both of these factors is the internet. When first introduced to homes and businesses, use of the internet required it to be connected to a phone line. In many homes this would have meant that you could use one or the other, but not both at once. During this era access to the internet was limited to those who could afford to

4. What new internal IT capabilities will have to be developed in order to create an IT department to support AgCredit’s future business architecture?

Also by these systems the company reduced its business cost and maintains the information and the data very updated form.

1. Propose an organizational structure for the IT department that you feel would support the transformation of AgCredit into a process-centric organization.

Thus, the flexibility in SOA is made possible by loose coupling. However, optimization should be restricted to certain situations in SOA like when the Quality of Service (QoS) profiles are fixed and predetermined. Unfortunately, in the SOA environment optimization is an unfeasible expectation because of the dynamic environment of web services. Moreover, web service providers might not be willing to publish and create the profiles even though using QoS profiles are more reliable than other less-flexible optimization techniques. Thus, web services provide an organization with loosely coupled reusable software. Thus, this flexibility allows interoperability between systems to accomplish business functions. Further, business services can be completely allocated and decentralized over the Internet and collected by numerous communications

* Centralization of the core processes and standardizing of the IT infrastructure would leverage technology expertise across the organization and the affiliates. It would also enable cost effective contracts from the software suppliers and would facilitate global business processes.

(6) Service Commerce Platforms - This offers a service hub that users interact with. It is a hybrid of SaaS and MSP. It can be thought of as an automated service bureau