AO2/A03 How Steve Brankin manages people, finances and resources with in Asidua

Understanding Performance Management Terry Delaney Contents Introduction Page 3 1. Understand the value of assessing performance to meet organisational and individual needs 1.1 Describe the value of formal and informal performance assessment in the workplace Page 4 1.2 Explain the role of the first line manager in performance management Page 4 2. Know how to manage performance of individuals in the team 2.1 Identify ways to ensure fair and objective formal assessment Page 5 2.2 Explain how to set SMART objectives for a team member Page 5 2.3 Explain how to set performance standards for a team member Page 6 2.4 Explain how to measure performance against agreed standards Page 6 3. Understand the value of feedback in the workplace 3.1 By having, and promoting, open communication will allow the employee the opportunity voice any concerns they may have with their line manager. Another benefit of informal performance assessment, is that praise can be awarded as and when earned, allowing real time feedback. For the majority of businesses a combination of informal and formal performance assessment produces the better results. 1.2 Explain the role of the first line manager in performance management The first port of call, or initial point of contact, for performance management is usually the

ILM LEVEL 3 Award in first line management M3.12 Motivating to Perform in the Workplace by Alison Smith Hull Training 2012 [pic] Table of Contents Introduction ……………………………………………………….. 1 1. The value of formal and informal performance assessment…………………..1 2. Ways that could ensure that fair and objective formal assessment…………..2 2.1 Factors that influence how people behave at work……………………………..3 2.2 Application of one basic recognised theory of motivation……………………… 4 3.1 Importance of feedback to improve communication………………………. 5 3.2 Effectiveness of different types of feedback is compared……………………… 6 References……………………………………………………………………………… 6 It gives the opportunity to provide structured feedback and reflection and recognise ay achievements as well as identify any performance issues.

Much like the pyramids of Giza, Maslow’s pyramid of needs is still standing! Abraham Harold Maslow’s belief regarding people’s motivation to attain particular needs are obviously highlighted in William Golding’s characters in the novel Lord of the Flies. Jack and Ralph in particular show off the successful and unsuccessful ways to prioritize certain needs. Jack embodies the paragon of Maslow’s ideas in the novel faster than you can say, “Maslow’s Hierarchy of Needs!”

Empowerment refers to the employee's feeling of being effective, in control and influential. Furthermore, empowerment positively impacts motivation, and motivation leads to better performance. Maslow's hierarchy of needs provides a foundational theory. It states that all employees have some basic needs that must first be satisfied in order to provide the framework for further motivation and empowerment.

Understanding performance management The value of assessing performance Describe the value of formal and informal performance assessment in the workplace An appraisal is one of the most commonly used methods of formal assessment and is used to evaluate and assess the performance of an employee against agreed targets and objectives, with the aim of improving employee performance. Where an employee has been able to achieve their targets, the appraisal can be used to recognise successes. This often helps to increase an employee’s confidence and motivation and can lead to better organisational performance. Many organisations will use the outcomes of an appraisal to identify potential candidates for promotions or even an increase in pay. At the same time, an appraisal meeting may include discussions on underperformance, identifying why this has occurred and how this can be avoided in the future.

Orthodox Critique 3600 Feedback Appraisal 3600 feedback is a process in which someone’s performance is assessed and feedback is given by a number of people who may include their manager, subordinates, colleagues and customers (Michael Armstrong 2009:644). The debate surrounds a point of whether it offers a means of overcoming the traditional limitations of appraisal.

References Hamric, A. B., Spross, J. A., & Hanson, A. M. (2009). Conceptualizations of advanced nursing practice. In S. Clark & C. Anerson(Eds.) Advanced practice nursing and integrative approach (pp. 33-70). St. Louis, MO: Saunders Elsevier. Simms, J. A., Irvin, D. B., & Drinnien, B. A. (1987). Maslow’s hierarchy of needs.

Maslow’s hierarchy of needs: Abraham Maslow developed a Hierarchy of Needs (appendix 3) which is used to understand human motivation, management training and personal development. This hierarchy is used to determine the responsibility of employers to provide a workplace environment that encourages and enables employees to fulfil their own unique potential.

Abraham Maslow is a psychologist who had developed the Hierarchy of needs model in 1940-50s, and the Hierarchy needs theory is still being used to day and for understanding the human motivation. In his hierarchy he believes that people are motivated to achieve certain needs. And when a human had fulfilled a person would seek to fulfil the next one. Maslow’s hierarchy needs is concerning the responsibility of service providers to provide a

The execution performance management requires the participation of numerous players (Managers, supervisors, and subordinates). For the system to succeed and accepted, clear understanding about the system is needed for effective implementation. Supervision and explanation of performance appraisal system is very crucial element for performance. ‘‘Merely developing a model of the

Good performance review techniques and methods come in a variety of forms ranging from the use of management coaches to the establishment and distribution of written evaluations. Evaluations should include all direct reports from those employees who work within the department; from beginning to end, the process of using a questionnaire benefits gloriously to a manager and their employees. Discovering what employees genuinely think of a manager’s work and leadership abilities proves crucial as it becomes an essential step in maintaining strengths and improving weaknesses. The use of a hired management coach can help during the performance reviews immensely; as their job is to aide in the facilitation of meetings, coaches can assist in assuring that the review

Managers need to give effective feedback to help staff understand what they've done well, identify issues so that adjustments can be made and develop new skills and behaviours to improve performance as an individual and that of the team. Use steps to help you

Introduction Relational practice in nursing is critical for developing strong interpersonal relationships that are therapeutic and essential for patient health and well-being. This paper discusses advanced care plans and relevant concepts from Nursing class 260 that contribute to relational practice, which include: Maslow’s hierarchy of needs, health promotion, ethics, collaboration, lifespan,

Definitions of Major Concepts As it was mentioned before, the key idea of Maslow’s Hierarchy of Needs theory relates to the existence of several sets of motivation and needs that govern human behavior. Hence, the major concepts of this theory include certain needs that are grouped into sets based on their place within the hierarchy of all the needs. The first version of the theory has five needs, which are divided into

In an article from the U.S. Office of Personnel Management [OPM] (n.d.) it stated that “without feedback, you 're walking blind, at best, you 'll accidentally reach your goal, and at worst, you will wander aimlessly through the dark, never reaching your destination.” Feedback is a critical element in a managers “toolbox” when evaluating employees. It gives an employee a view of how good or bad their previous performance was and what or if they need to improve in their performance. It also reduces