Active listening is the main key for understanding any kind of communication. Active listening means more than just hearing words. It means understanding what someone else is saying by making eye contact, body language and verbal responses.
Observe Body Language - This is a very powerful form of non-verbal communication. It is shown by the way we stand, how we place our hands or arms, make gestures and facial expressions.
They say a picture paints a thousand words, and the same can be said for Body language. Body language definitely plays a big role in influencing communication, by observing body language alone it makes it easy for you toidentify whether somebody shows interest or puts value in what you are saying. It also allows you to make pre judgements about an individual. For instance an audience or an individual can perceive a speaker/someone as arrogant based on the body language he makes and not the content. Making body language a priority for effective communication.
Body language can say a great deal more than the words we use. There are three main types of body language that you need to think about as part of your speaking and listening skills - eye contact, body position and gesture and movement.
Nonverbal communication or body language makes up 55% of effective communication. This plays the biggest part in communication, and it shows the client or colleague more information than words alone ever could. Nonverbal communication includes facial expressions, body movement and gestures, head movements, eye contact, posture, and the use of distances and space. Understanding and using nonverbal communication can enhance the connection between you and others, navigate challenging situations and well as expressing interest in the conversation. this can also established effective rapport between you and the client or colleague.
When using non-verbal communication, it is essential to show the correct body language to whoever you are speaking with. For example, as a professional you must retain a good posture when interacting with others to show them you are taking account of what the are saying and paying
in health and social care setting non-threatening use of body language is a non- verbal communication because it sends message to another person without any threat. non- threatening use of body highlights how someone is feeling or what they are thinking about.you might use non-threatning use of body if your mad or angry at someone if you use non-threatning use of body then the person will know how angry you are.this will stop communication in health and social care you are threaning and diswcriminating others
Body language is “the conscious and unconscious movements and postures by which attitudes and feelings are communicated” (Merriam-Webster 's online dictionary, 2016). We may study the way body language affects people’s actions, such as knowing when a person is in love,
Listening is a skill that requires active, rather than passive, participation to advance shared understanding and minimise misinterpretation. Lang, Floyd and Beine (2000) describe active listening as a skill that ‘focuses on attending to patients’ clues, ie, utterances and/or behaviors that are not explicit but may have special meaning and suggest unshared ideas, concerns, and expectations’. This essay will discuss how active listening strategies such as analysing and displaying non-verbal body language, clarifying meaning and accuracy, expressing understanding for the speaker’s feelings through empathy and silence contribute to effective communication by encouraging the speaker to convey his or her thoughts, building trust and
Edmondson (2009) discusses four different basic communication styles. The first style is expressive which have a tendency to speak quickly, focus on the big picture, and have a high energy level. They can be perceived as unpredictable, vain, or excessively jovial. Next are systematic who tend to focus on small details, not on the larger picture, and try to avoid conflicts. The third type listed is sympathetic. These individuals focus on people and relationships. They are good listeners and so concern for everyone’s needs. Sympathetics also do not like be at odds with others. Lastly, the fourth communication style identified is directs who generally keep dialogue short and are perceived as a multitaskers. The study recommends that the individual discover her own communication style and adjust the style according to the situation.
This research paper focuses on the gender differences at work and their communication styles. It discusses the manner in which men and women take in communicating to others. It is viewed that men are no longer the power house of communication. Research will indicates that in group settings, not one gender type dominates the conversation, but the one who shows leadership is determined to have power. In addition, studies indicate that men are less intuitive than women because women express nonverbal communication with great sensitivity.
Active listening includes a variety of behaviors which communicate to the other that they are heard and understood, that the feelings which underlie the words are appreciated and accepted, and that regardless of what the individual says, thinks or feels, they are accepted as a person by the listener. Active listening demands that the receiver of the message put aside the belief that listening is easy and that it happens naturally and realize that effective listening is hard work. Good listening encourages the speaker, promotes trust and respect, improves relationships, and makes resolution of problems more likely. Good listeners are prepared to listen, show interest, keep an open mind, listen critically, resist distractions,