Active Listening Scenarios

I’m writing to you because I am having a problem with other tenant(s) in the apartment complex. People at the Barkley Springs Apartments are just too noisy, and as a result it’s keeping me up during the night. The police are being called nightly due to their fighting. I ask that you do something about this.

c. make sure that your landlord has insurance that covers the building and your possessions

I have lived at Mission Springs apartments for 6 months now and have had nothing but issues. When I first moved in I went 2 weeks with no air conditioning. Living in Arizona you can see how that is an issue. Once monsoon season rolled around I developed a leak in the master bedroom. I scheduled many work orders to get it fixed, if anyone even bothered to show up it would be a maintenance worker from Mission Springs. A total of 4 TIMES they came to my apartment looked at my roof and told me they couldn't do anything because they are not roofers!! 4 TIMES REALLY?! Once the leak finally got fixed 2 months later, my ceiling looked horrible. It took them over a month to finally get in here and finish the job! A total of 3 months to fix a leak? Talk about ridiculous. One to the

Larry Landlord has recently renovated an apartment and has put it on the market to be rented for $800.00 a month. Larry Landlord has been in business for approximately five (5) years and has had both positive and negative experiences with tenants. Larry Landlord is hoping to find a good, long-term tenant for his apartment. Roger Renter saw Larry’s sign for the apartment for rent and thought the location and the apartment would be perfect. Roger met Larry to look at the apartment and Roger fell in love with it. All of the interior fixtures had been replaced and the unit had a nice

And no one asks why a woman expects the toilet to always be as it is in women’s rooms, and never as half the toilets are in men’s rooms: urinals,” he debates. Practically, his idea that all

I Joyce Wilson landlord of the above address would like to gain access to Melanie Stafford’s apartment to do repairs. I have tried numerous times before but Melanie Stafford will not allow me or the workman in the apartment. Melanie Stafford has an unauthorized person living in the apartment and has keys to the apartment. I made several complaints and nothing has been done. Melanie Stafford has removed the fire/carbon dioxide detectors and threw them in the garbage on 4/24/16. The date of the inspection (4/18/16), there were fire/carbon dioxide detectors in Melanie Stafford’s apartment. I am asking HQS to notify Melanie Stafford about replacing the fire/carbon dioxide detectors immediately. Melanie Stafford is not paying her rent and she owes

% of all bills (to include gas, utilities, water, the fixed monthly telephone charge, cable, deposits and/or hook-up charges for all utilities). We accept responsibility for prompt payment of our portions of the bills, including any long distance calls and taxes, within 10 days of receiving the bill. Each roommate is also responsible for the long distance calls placed by their friends or relatives. The utility bills will be paid by (designated person)

9/6/17 Joseph Gomez, Wellness Coach (WC) made a visit to Cory Blake (Tenant) at his apartment. When WC arrived Tenant was quite cordial. Cory was dressed appropriately and had just finished eating a meal he had prepared. Tenant is still interested in homecare services to help him with maintaining clean his apartment and preparing health meals. Cory reports that he is eating and he still has money on his benefits card.

Previously, on October 14 we had a conversation on the phone where I made the complaint about the same two issues with the apartment. After telling you the problems with the door and water, you stated that you would have your handyman stop by and take care of it as soon as possible. A month has gone by and no one has shown up to fix the problems.

Tenant is responsible for any Electrical- (wall outlets and switches, light fixtures, ceiling fans, exhaust fans, thermostat, light bulbs, batteries, interior and exterior electrical damages and minor repairs) Plumbing- (clog toilets, sinks, showers, garbage disposal, Kitchen and Bathroom fixtures damages and minor repairs) Interior Walls/Ceilings and Staircase damages and minor repairs. Responsible for maintenance and damages of Windows, Blinds/Screens. Flooring- (to include carpet, ceramic, hardwood and vinyl damages and minor repairs). Tenant will be responsible for the service fee of $75 payable to American Home Shield/contractor, for each service call that is caused by the tenants misuse, abuse or neglect. Tenants are responsible for the repairs. All maintenance cares to be resolved immediately and not held on to for over 48 hours and reported to landlord in writing via email at

If something broke in my apartment, I just called the leasing office. It was a relief after a long day’s work not to come home and take care of a house. I liked the maintenance free lifestyle so much, I even called them to replace my lightbulbs!

He told me he really needs someone as soon as possible. I told him we will need to get someone onsite to resolve the issue. I said we were going to try and get someone out there today but at the latest we would have someone there in the morning. I could tell he was a little frustrated on the phone, but for the most part he was understanding.

As it often happens, there may come a time when a manager of an apartment building (landlord) and a tenant argument rises up. These arguments can pop up over many different issues including lease agreement rights, responsibility for repairs to the property, rent, evictions, and more. It is unfortunate that not all tenants and landlord’s arguments can be settled by a simple conversation between both parties to the lease. While many people in the U.S. are homeowners a great many other people live as tenants in different types of rental residences. Even though tenants don 't actually own their rental residences they do receive certain rights almost the same in some ways to ownership rights. Tenants of rental residences and their landlords also have responsibilities to each other, including residence repairs. Depending on the situation/event, a tenant or a landlord may be responsible for making repairs to the tenant 's rental residence.

I inform him I need the bathroom and points to where it is, giving me a list of directions. He call 's up the stairs  —  “I’ll start dishing up, so don’t be long as I’ll be getting cold.

I agreed to let you rent for $1000. per month with the understanding that you would take care of minor things around the property in exchange.  Which you have and I appreciate it.  Recently I have worked with you on the rent by allowing you to recover your security deposit and also the short reduction to help you through the recession.  Having said all that don't you think the time spent snaking out the sinks was already part of our agreement?   Next time I come I will be going under the house, I can't imagine the pipes running up hill after all these years...