Administrative Assistant Research Paper

1. Explain the purpose of correctly receiving, checking and sorting mail and packages (both incoming and outgoing).

1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used.

Administrative assistants must be able to handle challenging situations and many details at once. The assistants are what keeps an office running while supporting the efforts of a business owner executive, manager, or professional group. Their main responsibility is to keep their place of employment running smoothly, thus all of their duties relate back to the operational proceedings of an office. These duties may include scheduling meetings, answering phones, managing databases, disseminating information (through email and internal memos), creating spreadsheets, generating reports, ordering equipment, and working with clients or customers. People who demonstrate these skills in this field can advance to higher

This unit is about understanding employment rights; health, safety and security; how to work with others and how to manage and improve own work in a business environment.

As a payroll assistant you will be responsible for timekeeping system activities. These activities include but are not limited to: trainings, attending to queries, and processing pre-employment requirements to statutory agencies. Other responsibilities include: answering payroll inquiries, sending updated payroll information to supervisor, and releasing weekly final pay. As a JP Morgan payroll assistant, you are to be knowledgeable with payroll tax calculation, be proficient with Microsoft Applications, able to work under pressure and without supervision. Payroll assistants are to possess excellent communication skills (oral and written skills), ability to deal with different organizational level employees, and experience in timesheet

The tool consists of standardised prompt questions within four sections, to ensure that staff are sharing concise and focused information. It allows staff to communicate assertively and effectively, reducing the need for repetition.

Belonging to a professional association can have many benefits, depending on the organization and knowledge one wishes to possess or access. Professional organizations commonly promote continuing education in the form of workshops, conferences, webinars, etc. They also allow for the ability to network with other professionals and make valuable connections that might otherwise not be readily available. Some professional establishments offer qualified or specialized services to members that would be difficult to obtain elsewhere. These types of services are important in order to stay relevant to changing trends and new innovations that inevitably occur in any industry.

- Dedicates and focuses; able to prioritize and complete multiple tasks and follow through to achieve project goals.

The Employee Hanbook (the “Handbook”) is designed to enable you to succeed in your role as an employee with RxSource Corp. The Handbook will guide you in understanding your responsibilities and become familiar with the RxSource business

Located in the four regions within the western half of the Brazilian state of Maranhão is the Awá people, a group of indigenous, nomadic hunter-gatherers, numbered at about 315. The Awá have a close relationship with nature and their environment. Moreover, as Cormier stated in her journal: Animism, Cannibalism, and Pet-keeping, Awá women will breastfeed the Howler monkey’s babies when their mothers have been killed for food. These monkeys, in addition of being considered children, are included as part of the kinship system; the Awá people refer to them as “sisters” or “brothers” to further integrate them as part of the family (p.12). Nevertheless, this unique tribe is earth’s most threatened one and their environment, their traditions and, loggers and cattle ranchers are taking their homes away.

Keep in mind that this is a fluid document and will change. As changes are made, they will be posted on the company website and on the staff bulletin board. The manual is reviewed and reprinted in its entirety on an annual basis.

Good business practice suggests you answer emails within 24 hours, however, if you answer within 10 to 30 minutes, your clients will be impressed. Even if the response only lets them know that you are aware of the issue and that, you will be getting back to them during normal business hours. This is called exceeding expectations and a way to make our clients, our partners. Your customers do not want to wait days or even hours for responses to their questions or help with their problems and, in many cases, if you force them to wait they will take their business elsewhere. Being available and responsive to customers is a precondition to giving A-plus information. I can make it easier for the employees by providing all the resources to the employees. I will allot a time slot in which the employees all will do is to answer customer messages. I will organize seminars or webinars for the employees to realize the importance of answering customer messages in a timely manner. I will make a company policy that answering customer messages turn around time should be within 24 hours. I can create an app or software to keep a track of customer messages and their period of response.

A policy and procedure Manual is a vital to the efficiency, morale, and all overall productivity of any company. It informs the employees of the company’s vision and purpose as an establishment and the steps used to incorporate that in their everyday duties and tasks, therefore producing continuity and efficiency within the company by eliminating confusion and empowering the employees with knowledge and a sense of belonging and pride. The company’s mission, strategy, and vision are married to a successful system of policies and procedures, thus creating a foundation for a lucrative an efficient business with employees that are equipped, informed, and happy.

That’s why the workers in the offices of service providers have to be always on the ball when it comes to their customer service efforts, lest the office in which they work gets less crowded for all the wrong reasons. People who have to wait for a decent period of time can get extremely testy, which means that the patience of the workers can be tested in turn. But the extra effort that the employees demonstrate can make the difference between a satisfied customer and a frustrated one.

as well. To help clients, documentation will be given as a client manuals which will contain an