Admn 232 - Assignment 1

987 WordsMay 22, 20164 Pages
Student Name: Stephanie Bourgeois Student ID: 3225453 Assignment #1 Manager’s Organization: 895084952RC00001 operating as Sam’s Monkey Tree Pub, Diamantes Restaurant, & Diamantes Catering. Steve Dinham, Manager and Co Owner of Canadian Business 895084952RC00001 or better known as Sam’s Monkey Tree Pub, Diamantes Restaurant, and Diamantes Catering, is truly a jack-of-all-trades. Strategic planning (food/liquor/dry goods orders), organization (scheduling, staffing), effective leadership (working the floor with the staff), and control (staying on target with budgets, communications, sales) with his business partner, employees, and suppliers are all a crucial part of the day-to-day operations needed for these businesses’ success.…show more content…
Balancing this fine line of professionalism can be a daunting task to most, but Steve manages this with ease as he shows his staff unwavering support, while still helping them achieve their maximum potential. Having a strong team is important to this company as the customers and competitors are constantly changing and require close monitoring. Customers are a varied mix of local regulars, miners stopping through on their 2-week rotations, and business professionals from every walk of life. The competition of other restaurants and pubs is always evolving. Many businesses do not survive their first unforgiving northern winter, or fail in gaining the loyalty of the primary stakeholders. Suppliers and regulatory changes are not as closely monitored as southern Canada as the Government of the Northwest Territories (GNWT) holds a monopoly over the liquor warehouse on a commission agreement, and the GNWT Department of Finance runs the NWT Liquor Licensing Board. As social media becomes a daily part of life for the average consumer, it is as important as ever to have the upper hand on sites such as Facebook, Twitter, Yelp, and Trip Advisor. In 2016 consumers now rely heavily on online reviews and recommendations. Comments on these sites must be monitored closely; if there are negative reviews then it is more than likely that your business will not be their first choice. At the end of the day, success in this

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