Advanced Professional Development

21653 Words87 Pages
Level 7

Diploma in Management Studies

Advanced Professional Development

Level 7 Diploma in Management Studies

Advanced Professional Development


Introduction 5

Part 1 – Methods to Improve Personal and Professional Skills 7

Management Development Techniques 7

Coaching 12

Mentoring 15

Counseling 17

Stress Management 19

Leadership 24

Management Styles 30

Professional Bodies 35

Chairing Meetings 36

Effective Presentations 38

Time Management 43

Problem Solving 46

Mind Maps 49

Drill Down 52

Decision Trees 54

Thinking Hats 60

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Although they have been criticised, these standards provide a specification of competencies, or abilities, which it is argued that managers in various roles and levels require. They can thus provide a starting point for determining development needs and for designing development programmes. Qualifications have been developed using this framework, which requires evidence of competence at work. Many organisations have developed their own competence frameworks.

Action learning

Most people learn best by doing. If that process can be structured, so much the better. Action learning sets help to achieve this by making making managers focus on solving live issues in their normal working environments by trying out different approaches, with discussion and support from colleagues to help them reflect on their impact.

Project working

Increasingly, managers work in cross-functional teams, exposing them to different functions and enabling them to learn about different aspects of the organisation and ways of doing things. Putting people on such teams is one way of broadening their experience and effectiveness.


Taking a role in another organisation through secondments for a year or two - or sometimes, in the case of senior people, non-executive directorships - is another way of broadening experience.


Since the 1970s, many organisations have operated appraisals, in which an
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