Bharat Bill Payment System eases the payment of bills and improves the security & speed of payments through the central unit (BBPCU) & operating units (BBPOUs).
The Bharat Bill Payment System has recently been launched by the Reserve Bank of India as a mandatory system, for easing the payments of bills across geographies. The BBPS offers integrated and interoperable bill payment service with security, certainty and reliability of transactions.
The service is available in multiple payment modes, online and through a network of agents. An instant confirmation is generated for the bill payments. The BBPS will transform the society from cash to electronic payment system, making it less dependent on cash.
Objectives of BBPS
The system is accessible anytime from anywhere, making it convenient for the customers.
The system increases the trust of the customers by providing reliable services.
The multiple numbers of payment modes is an added advantage.
The system provides on the spot payment confirmation making it easily verifiable.
Benefits of BBPS
The benefits of the Bharat Bill Payment System can be divided into two categories, namely customer benefits and participant benefits.
Customer Benefits
The
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The BBPS services will be provided 24X7, so the participants must maintain their connectivity accordingly. The billers will be provided with an online and offline mode of connection. The transactions will be sent across through authorised network connecting all the participants of the system with the BBPCU. Proper care will be taken for protecting the customers' data, and strict security measures will be set for the same. The settlement of ON-US and OFF-US transactions will be monitored appropriated as per the Settlement Guarantee Fund mechanism. The transaction and settlement reports should be retrieved on a daily basis from BBPCU for ensuring accounts are
(ii) One can easily pay their bills and transfer their money without any problem. Because of this people don’t have to stand in long queue and keep their receipt safely as transactions are viewed by the person at anytime.
With RBI recently giving approval to 11 entities for setting up payment banks, we are now looking at stripped-down versions of banks, which are expected to reach customers mainly through their mobile phones rather than traditional bank branches.
We make sure our customers agree with our payment. We explain to our customers our payment plan. We also make sure our customers understand and agree our payment plan. We accept cash, check and credit card. We have two kinds of payment plan: full payment one time and monthly payment with 10% interest. We have a discount of a customer who makes full-payment. If customers have any questions or complain, they can use 24 hour hot-line.
Shall be able to accept payment from all reputed bank transfer facilities for customer flexibility.
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Lastly, all of these shortcomings to the conventional system prolong the time it takes for a customer to deposit a check and receive the funds. Ultimately, any process improvements must create a positive customer experience and reduce added exposure to both the customer and the banks.
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