Advantages And Disadvantages Of ICT And Information Communication Technology In An Organization

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What is ICT? ICT or Information Communication Technology is an extension of the commonly known term of Information Technology (IT), but ICT focuses mainly on the Communications side of things. It is the merger of all the computer systems in an organisation. This is done by enterprise systems which work by the integration of different components such as data bases and workstations, which work collectively to carry out the input, processing, output and storage. In turn the data is converted and is then presented as information which can be used to support forecasting, planning, control, coordination and decision making in departments such as Marketing, Accounting and Human Resources. ICT is dependent on how the five basic resources People, Software,…show more content…
The system functions as a bridge between the major areas such as Production, Distribution, Sales, Finance and Human Recourse Management. Advantages and Disadvantages of Enterprise systems The main advantages of ERP; • The integration of internal and external procedures which results in an increase in the quality of customer care and an increase in efficiency. • Better sharing of information within the organisation due to the implementation of “modules” leading to better decision making. An example would be that there is a one application used for each job company wide, instead of ten different applications who don’t “talk” to each other. Frist Group (UK Transportation) • One supplier of the software so support and maintenance is easy to deal with. The main disadvantages of ERP; • High costs charged by suppliers • With the implementation of new software the staff must be trained how to use…show more content…
You just click a “share” icon and it will then post the link to that news story on each one of your social media. An excellent example of a business taking advantage of Web 2.0 is with a feature called “Live Chat”. This is when a customer is able to IM with a member of technical support or simply an account or billing
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