Advantages And Disadvantages Of Online Ordering System

A1. E-Commerce Solutions. Spice King houses its menu as well as a shopping cart for gathering orders. Payments are taken online through a company called Eat24. When clicking on checkout from Spice King’s site, customers are routed to Eat24’s secure site where they simply enter their payment information. Payments can be made via several payment types, including cash at delivery. Eat24 secures private payment information encrypting it with a SSL certificate. Eat 24 acts as a local restaurant directory of sorts. It boasts a pool of thousands of vendors who have delivery, pick-up, and catering. Customers enter their location information and it shows restaurants in that city. From there you can enter more advanced search

More and more people like to eat outside in a restaurant. Restaurant services can help people establish the satisfaction of ingredients, provide considerate services, and save customers’ time. The restaurant industry occupies an important place in the service industry, and because the demand of customers is increasing, the demand on the level of service is becoming greater. The stages of the industry’s life cycle are typically separated into three stages: beginning, maturity, and recession. The restaurant industry is clearly in the maturity stage. For now, people usually can find what they want by using some Apps, and find the restaurants near them. It is convenient for people to eat in a restaurant. The trend of restaurant will be continued in next five years. The charts(4) below showed the restaurant industry sales have been increasing since 1970, and the restaurant sales was $709.2 billion dollars, the sales of restaurant industry included commercial restaurant services, eating places, bars and taverns, managed services, lodging places and retail, vending, recreation, mobile. Commercial restaurant services occupied the most sales from restaurant industry. The major emerging trend in restaurant industry is the way we manage restaurant, more and more technological products were used in restaurant, we use tablet to order food. Restaurant were using advanced technique to have a better dining experience, like the

The way we used to service our customers was creating far too many mistakes and frustration. We intend to bring harmony back to our restaurants by allowing the customers to input their own orders into our new system. By placing the responsibility in the customer’s hands, our employees will be able to focus more on the preparation of the food. This will alleviate many of the errors currently being made which in turn will bring down the stress level within the work environment. We are preparing for there to be a learning curve and possibly some confusion. A training program is already being created. This program will allow our employees to ease into the new system without a huge transitional period.

To be even more responsiveness to the customers demand the orders can be made online by the

This new system will allow customers to input their own orders allowing staff to focus on preparing orders. With the new system, it will eliminate pressure as a result of preventing you from being overwhelmed with complaints about wait times or lengthy lines. There will be no waiting for customers to decide what they want to order or others complaining about them taking too long to place an order. The plan is to put the system into operation within the

This allows customers to order their items, via an app or website and they will be ready to pick up with the customer gets to the store. This system will work for both “to-go” orders as well as “eat in”. They also have kiosks in the store itself so that customers are able to place their orders without having to go to the service counter, allowing more employees in the kitchen. This effort to reduce, “long wait times, order inaccuracy and crowding in the order, pickup and payment environments” has so far been a success (Mottl

2. They should also set up the broadcast to inform customers to collect the food after taking the order and then customers can go to salad, drink area and payment line. This needs them to create a separate area for the collection at the end of the interactive line.

For this project, the workplace studied was the Panera Bread near Ryerson University. This restaurant operates by having customers form a line to get their order taken to get take out. Orders that were taken to be consumed in restaurant were not included in this study. A brief outline of the process of the system is as follows. Once a server is available, the customer approaches the cashier and relays their order. This can be a lengthy process as the cashier will often take time to ask the customer questions regarding combinations and offer points card, which add to the overall time the customer takes to order food. Then the customer pays using credit, debit, or cash. After the transaction is complete, the customer moves over to the other desk to wait for their food to be prepared. Once their food is prepared, they take their food and exit the establishment. This process can be viewed in Figure 1 below.

* Grocery Gateway has five main technological systems.  They have a Web-order processing system which was developed in-house. The orders are downloaded from the order system into the research in

Panera has access to some relevant resources, because the café is a large corporation, they have a lot of money and investment staffing. With this resource, Panera Bread can hire more driven, determine, and happy employees. In the technology department, they can instill a delivery app, used on any smartphone and customers can simply download the app. immediately after downloading the app, the customer can have a choice to have their food deliver. In other words, Customer A orders what he/she wants on their smartphone, then goes to pick it up, as oppose to waiting in line to order the food. Like anything else, it is experimentation, there are going to be glitches in the beginning. Nothing is going to be perfect. There are some advantages and disadvantages to this methodology. The advantages are the smartphone delivery app is intuitive, facile, and less intricate. The disadvantage of this is that the customers who are not technologically savvy are going to struggle and be confounded. That is why there is a choice of coming into the store to pick the product up or delivering.

When you go to a restaurant or a fast food establishment, you are greeted by a server or a cashier, but in the future, there may be no need for them. When you go into a fast food joint, you can walk up to a screen and casually look at the menu while you decide what you want to order. Your order will be sent to the back, your food is made, and you’re notified when it is ready for pick up. This ensures that there are no risks of your order being wrong and releases the pressure of being rushed by completely removing the social aspect of it. The same applies to a restaurant with a server, a host will show you to your seat and you can use a digital menu to order your food. A server can bring you your food, but after that point there are minor necessity to them. At the end of your meal you will also be able to pay your bill without having to interact with anyone. The customer will have a window where they will see their server and then don’t have to see them again unless they choose to.

Waiter on Wheels practices verbal orders to take customer’s orders by telephone which offer more room for error than orders that are written or sent electronically. Interpreting speech is inherently problematic because of different accents, dialects, and pronunciations. Background noise, interruptions, and unfamiliar names often compound the problem. Once received, a verbal order must be transcribed as a written order, which adds complexity and risk to the ordering process. The only real record of a verbal order is in the memories of those involved.

Most people use social media throughout the day, so sites such as Facebook, Instagram, and Twitter will provide the visual aspect of the marketing scheme by viewing the restaurants website. Our website will include a menu and pricing for customers to gather information and decide prior to arrival. Flyers displayed at the hospital and colleges will provide a reminder of the healthy, cost-effective choices available in close proximity of their location. Billboards will enhance the travels by putting a mental and physical image to compliment the radio advertisement. The advertisements will focus on healthy and sensible pricing meals especially when time is a factor. Radio broadcasting brings the first attention to the restaurant because people listen to the radio or music during their travels to and from work. Since the economy has pushed families into a two income requirement, this provides the most abundant opportunity to attract this audience. Furthermore, Pita Pit will have multi-purchase redemption cards that will entice customers to buy a meal and be rewarded for their loyalty with a future free

When opening a new restaurant it is important to consider technology options that will offer competitive advantage, enhance profit, and work efficiently for the establishment. Three systems that are generally purchased for restaurant use are inventory systems, point of sales systems, and reservation management systems. All of these systems should be researched and compared on their functionality so the most suitable technologies can be implemented into the daily activities of the restaurant.

The existing process making the order through mobile. Customer can request all this done through as manually that means though physical interaction through phone. In this System data has not maintain as centralized. Due this the management unable to get the up to date information regarding pizzas or customer request.