Advantages as a result of Implementing MIS
Dominoes being one of the largest providers of the pizza, reaches out to deliver more than 10 lakhs pizzas to its customers on a worldwide basis. The servers used by the organization are capable of receiving orders from its customers, accepting the payments, staff scheduling, maintaining the store operations and so on. Pizza industry has now become a highly competitive and mature market. With the current market conditions (such as economic downturn etc.) along with the customer demand most of the companies are trying to produce a healthier and a cheaper product. Let’s see what are the advantages Dominoes enjoyed in terms of cost cutting, effective pizza delivery, time management, increasing the opportunity etc.
Efficient Internal Operations
An efficient and effective internal operation is achieved by
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It is basically a supply chain management programme that helped in developing relationship between the Domino’s and its suppliers. The process was done through a 360 Degree performance evaluation that promotes an effective and continuous communication between the organisation and its suppliers. With this Domino’s enjoyed very good supply chain management.
Increased Advertising and Marketing
The Pizza tracker introduced in the year 2007 allowed the customers to view the stage of preparation of their order from creation to baking to delivery within a span of no more than 40 seconds. Moreover, the pizza tracker provided the customer with an option of sharing their order in the Facebook and other social networking sites. It is a great form of free advertising and marketing that helps in enhancing the market share of the
Domino’s Pizza and Papa John’s Restaurant have similar menu that offer many choices to customers, but their prices and atmospheres set them apart. In What Domino’s Pizza and Papa John’s Restaurant are similar and different? The restaurants basically serve pizzas, they also have breadsticks, cheese sticks, various-flavored chicken wings, desserts, and extras like banana peppers and jalapeño peppers. They are baked crispy, with little sponginess or give in the middle. Not even the magic combination of garlic and parmesan with marinara sauce can give back the soft center these amazing breadsticks deserve. Both restaurants have similar earnings yields and are growing their earnings at a similar rate. However, compared to Papa John’s, Domino’s Pizza
Dominos has situated and set up itself as the pioneer in the pizza conveyance benefit. Pizza contains the organization's center item with extra things, for example, subs, chicken fingers/chomps, wings, garlic bread and potatoes wedges. A reasonable level of adaptability is accessible where clients can alter their pizza and can buy "combos" in this manner giving better an incentive to cash. Extra things, for example, sodas go with these decisions. Dominos has effectively actualized this idea of mass customization by taking into account client's individual needs through one of a kind blends of secluded parts. Dominos standard item and administrations offering is all inclusive over the world – quality pizza
These system provides domino’s a competitive advantage and by the help of these system they improve their business so well i.e.
The pizza industry is the number-one meal choice for Americans. In fact, it is consumed so frequently, that in the United States people, on average, consume 100 acres of pizza every day. The Industry is mainly classified into two different sections, pizza chains and independent pizzerias. The top four businesses in this industry are Pizza Hut, Domino’s, Papa John’s, and Little Casers, respectively. In fact they account for 32 percent of the industry sales (Thompson, C-42). The pizza owners not only compete with each other, but there is a new entrant to the industry, the frozen pizza. Furthermore, the industry typically has four options of service for their customers. These include the dine-in option, delivery option, carry out option, and take n’ bake option. Most pizzerias position their stores in convenient areas for their customers. The customer segment that holds 46.3 percent of the pizza industry is people that are 25 to 44 years of age. It is believe that this is due to a majority of these customers having children and needing quick meal options for their family. The overall performance of the industry is strong, however each company varies in their internal strengths and weakness. Also external forces play a role in the growth of the pizza industry. When the economy was week this affected customers and forced them to spend less money. People would cut their spending on eating out. If they did chose to eat out then families chose to purchase pizza that was less
Recently Pizza Hut announced to the public the ‘Virtual Waiter’ technology. This online ordering is designed to enhance customer experience. The “virtual waiter” technology gather data from millions of online orders and suggests menu items that best match customers’ orders. Recent statistics show that online ordering is definitely heating up (Pizzahut.com, 2008). This is a good example of how marketing can make a company successful. Earlier this year, Pizza Hut introduced Total Mobil Access, making the chain the first nationwide to offer ordering via both text messages and mobile web. Thousands of customers have learned it just takes a couple of clicks of your keypad to place your favorite order when you are on the go (Pizzahut.com, 2008).
Domino 's Pizza can take advantage of the elasticity of the demand to maintain a steady source of high revenues. Increasing the pizza prices will provide more revenues but will decrease the demand and the revenues will
The focus shifts from Domino’s to society and unsafe neighborhoods; from the financial interests of the shareholders and the pizza cravings of the consumers to the safety of the employees. If these areas could be made safer or prevented from happening, the problem would be eliminated altogether.
Customer service is an important aspect to creating and maintaining a successful operation and should be at the forefront for all business managers and their operations. The principal thought is that in order for your business to grow and be successful, the business must recognize what the customers want and find a way to deliver it, possibly even literally. In this study, Pizza USA will evaluate the various aspects of implementing a delivery system to an established restaurant. To gain new and repeat customers, the services offered must go the extra mile to ensure that all of these needs, and maybe even a few extras too, are not only met but exceed the expectations. The best way to determine what a customer wants, needs, and desires is to gain responses from said customers and apply those with the management techniques and procedures to make for the optimal delivery experience.
At Crust Gourmet Pizza Bar, Kingsgrove, the franchisee believes in order to be the most demanding pizza parlour within the local area, not only is the quality of food important, but also the customer service, consistency on pizza toppings, great phone manners, great face to face customer service, cleanliness of the shop, shop presentation are also all very important factors. In order for each and every customer to experience the whole pizza experience, managers have an expectation for the team members to be
Firstly, I would recommend that Domino’s Pizza should shift the position to concern in healthier product. As the company has internal weakness in high fat contain and less organic food as well as there is a threat of changing customer habit for food consumption, as doing so, the company will minimize this threat and weakness and develop new strength. Healthier product will become new strength for the company. Moreover, the opportunity of leveraging supply chain & distribution system will help to introduce new product to the market. The new product should contain with organic product and use the local supply such as vegetables that available in the particular country in order to lower cost and maintain freshness.
This gave them an advantage because provided healthier alternatives to fast food, providing customers with nutritional contents. Dominos also had a different approach to advertising their products. They used the ability to provide a range of pizza, satisfying a customer’s particular want, as a way to lure in customers. Pizza delivery “30-minute guarantee,” was also services Dominos had, that attracted many customers. However, the time limit rule was ERASED when it took a negative impact on Dominos, due to employee’s accidents trying to meet time limit. They then launched a website that customers can use to order and pick up pizza or get home delivery, and made it applicable on mobiles. Dominos used competitive advertising as well, making sure their better than others, which FORMED intense competition with other pizza selling brands. However, Dominos success also came from the help of domestic and international franchises who invested in advertising efforts. These food chains creative advertising and marketing techniques seek to capture the audience’s attention, which is main cause for their large quantity of loyal consumers, that made
There is a massive increase in the Pizza restaurants and take way industry from the past few years, and will continue the change. Even restaurants are following a pizza concept due to higher demand by the consumers where toppings are designed by customers for the price sets based on the design. From the recent analysis shows the phenomenon as it continuous as the customer are habitual and demand increases even after the prices are high.
Domino’s Pizza is the No. 1 Pizza Delivery Company in the world and the undisputed pizza delivery expert. The Company has a unique business and operation model and is a pioneer in the fast food industry. Since 1960, Domino’s Pizza has successfully expanded from 3 outlets in the United State to 9,350 stores operating in seventy countries. Domino’s operation in Malaysia and overseas uses the franchise model. The parent company, Domino’s Pizza LLC is head quartered in Michigan, United State of America. It maintains overall control on the sourcing and supplying of raw materials to the master franchises and enforces quality of the service and products sold. Founded in 1960, Domino's Pizza is the recognized world leader in pizza
The pizza company is very aggressive in terms of servicing the consumers. They are very optimistic and based their strategies in their on-going customer relations where the communication with their loyal customers leads the way to create another delightful product and quality service. Their effective marketing is not only placed on different advertisement but also in television and Internet. Part of their marketing strategy is to offer an online ordering system where a potential or loyal customer can address her or his order through the website they provided. In fact, the delivery system attracts the customer and states that “if it’s late it’s free”. This kind of statement is popular and most of the fast foods or restaurant adds it to their advertisement to guarantee that they will deliver the customer’s needs in time
The aim of the project is to develop Pizza Delivery Management System. This will help make order entry easier, make customers happier and help build a good business. The Customer Details Can Store in database along with their ordering preferences. Then Send The Items into The Particular Customer.