Advantages And Disadvantages Of Qfd

| A consumer would be interested in DFS, as they want them to produce high-quality, value-for-money products and the after-sales service in order to make any future sales. As they are the purchaser of the good, the business is essentially interested in the needs of the consumer. They can have a huge impact on the business as if they receive a poor quality product it would lead to any future sales being lost. This is vital as like every

The company strategy is to offer low-cost design and computer-aided modeling packages to customers to reduce their development expenses and attract customer with

Project Quality Management| -Cost Benefit Analysis -Cost of Quality -Control Charts -Benchmarking -Design of Experiments -Statistical Sampling -Flowcharting -Proprietary quality manage- ment methodologies -Additional quality planning tools (Brainstorming, Affinity Diagrams, Nominal Group Technique)| -Cost benefit: Looking at how much your quality activities will cost. -Benchmarking: means using the results of quality planning on other projects to set goals for your own. -Design of experiments: is the list of all the kinds of tests you are going to run on your product. -Total Quality Management (TQM): Everyone in the company is responsible for quality and is able to make a difference -Continuous Improvement (Kaizen): constant process improvement in the form of small changes -Just-In-Time(JIT) -ISO 9000: Companies document what they do and they do what they document

Quality Control or (QC) for short, is a set of strictly enforced procedures that have been designed to ensure that a product meets the qualtiy requirements of a client on a ongoing basis. Therefore, to ensure that you provide your clients with consitentcy as far as qualiity goes, as the potential manufacters about the specifics surrodung the procedures they implement to enure qualitiy

Customer demand and product preference should be focused on to produce more of what the customer wants and to allow for stock reduction.

Product needs to be extensively tested in a live warehouse environment before it can be rolled out to the customers so a well-defined quality plan needs to be established it is important for the company reputation not to hand over bad quality product as stated by Wysocki "A sound quality management program with processes in place that monitor the work in a project is a

In “Lectures 4-9” we talked about the importance of collecting customer needs and defining the scope of the project before starting the design phase.

New product or service design and development supports operations management as it allows for product flexibility and caters for customers changing preferences in products. Products must be updated and improved depending on the markets demands to keep up with customer’s wants and needs and to retain businesses competition. This results in an increased amount of sales and profits.

[2] By: Smith, Shana S.; Smith, Gregory C.; Huang, Wei-Ning. (2013)Journal of Integrated Design & Process Science. The Green Quality Function Deployment Method for Business Management Vol. 17 Issue 2, p37-58. 22p. DOI: 10.3233/jid-2013-0010.

The major focus will be to improve the way the purposes of the products are served to the valuable customers. The value proposition would be improved at every stage of the product life cycle.

External customer requirements may be gathered and transformed into specific, actionable process improvements using quality function deployment, a well- structured product development process which dictates what the market requires into a program to create, manufacture, and deliver it. However, teams should collaborate to arrive at a common understanding of the customer needs and determine the appropriate technical requirement of each stage. As soon as customer expectations are met, customer satisfaction will improve, resulting in a take-back of market share and an increase in revenue.

The graphical representation clearly shows that QIP became very popular when it was introduced in 2006 with the investment of Rs. 4,963 crore by 25 issues. Moreover, when there was an economic dip in 2008-2009 it was very helpful in gaining financial stability in the market.

The main reason is that it mainly focuses on how a company develops the right product. It may very simple to say that it may only be about how the company interviews or provide questionnaires or even conducting surveys just to know the important and appropriate requirement of the customers.

QIP consists of On-Time Delivery, Cycle time, Yield, Outgoing Defects, Cost, Employee Productivity, Turnover. Parameters like On-time delivery, Outgoing defects are directly related to the customer satisfaction. A miss in these would give rise to decrease in customer satisfaction and they may do their future business with the ADI’s competitors. Factors like Cycle time, Outgoing defects, Cost deals with reducing the cost of production which in turn affects the product pricing.

The market introduction project of a new product is as important as its design project. When a company is budgeting for a new product project, it is fundamental to include the marketing expenses in the initial budget, thus, the company will not have future surprises. Dr. Levoy, in his article, The difference between efficiency and effectiveness, he explains that it may be a waste of time if a company has an entirely efficient manufacturing process, however, at the end is not effective, or does not achieve its objective, such as bringing more clients or selling a new product, (Levoy, B., 2011). This is the importance of a marketing project, the marketing professionals can sell ideas, products, services, anything that is marketable, and if a company is launching a product I believe that the goal is to reach the customers. Therefore, to understand well our plan for Fiat Chrysler and the launching of the new Jeep Wrangler Pickup Truck, we design the following schema to explain the plan details: 1. A fast explanation of the actual market and some challenges; 2. Explanation of the nature of the new product to be launched and its industry; 3. The marketing project to introduce the new product to the customers; 4. Explanation of how we will use the Total Quality Management - TQM tools to measure and control the marketing plan execution; 5. How FCA already applies TQM philosophy to achieve client satisfaction and how we can expand the use of TQM