Advantages And Disadvantages Of Written Communication

The requirements for language in any document should be as follows; ensure the document is aimed at the correct audience (e.g. a staff letter should use formal language) and also, to avoid technical terms that the audience may not understand (e.g. mentioning CRM’s which unless someone has worked with CRM’s before they might not know what they are). When using a certain tone within a document (e.g. formal) it is important to avoid using slang and use full sentences. Image and presentation within documents (e.g. an email) are important, as they have an impact on what sort of impression you want to give. This means checking to use correct spelling, grammar and punctuation. Also, ensuring corporate guidelines have been followed… for example, leaving a signature at the bottom of your email.

Communication is one of the main things humans do in their day to day activities. Scholars define communication as an act of exchanging information between one another and understanding the meaning of it (Semenescu, 2016). The four mains types of communication are written, verbal, non-verbal and visual. Humans communicate to establish relationship, build foundation for planning, socializing in general and motivating each other. Communication can vary in different settings. For example in personal context, communication style used is more relaxed, which means that informal language is used. However, in a professional context, communication style used in more focused on workplace. Therefore, the language used is more formal so as to show respect

An example of a verbal communication within the work place would one to one supervisions held between myself and my manager. Primarily, this verbal communication is to produce an effective work plan whilst enabling feedback from both parties to be heard.

Professional- It is important to always show professionalism whilst in the workplace/setting, this includes communicating with other

one of the main ways to communicate in a business is by telephone, this is important for many reasons whether your communicating externally or internally in the business. Telephones in a business are used by all employees it ranges from the receptionist all the way to the director of the business. An example of using the telephone internally in a business environment is where a receptionist calls up her superiors to inform them that a client has arrived or to remind them of any meetings. An example of using the telephone externally in a business environment where a company calls up their suppliers either to place an order or to track and order.

Oral communications: This could be spoken one to one, questioning and feedback, this could be over the telephone or face to face, Oral communication allows most misunderstandings to be resolved and can gage by observing their reaction whether they fully understand or are happy with the outcome.

Communications can break or make the administrators’ ability to direct and control the policies of the organization which they are overseeing. This type of communication can be classified as internal communication which encompasses the unofficial and official communication through channels such as memos, policies, guidelines and procedures (Quirke, 2012). In this case it is the official communication where the administrator has to ensure that information is passed to all involved parties

When communicating with people outside of your work, for example in my working environment, if I am speaking to an enrolling student, I take extra effort to ensure that I am being highly professional so that they make a good impression of our college. However, I would also try not to use any in depth terms or phrases that might confuse or possibly belittle. I would also need to ensure in any written communication to an individual regarding the business that the punctuation and grammar are perfect as if they are not it looks unprofessional coming from our business and errors besides may even cause misunderstandings which could lead to further confusion in certain

| In a world flooded with E-mail and other text-based communication, verbal communication has several advantages over other forms of communication. For example, we can slow down and present points one-by-one and make sure that each point is clearly communicated and understood before moving on to the next point.Verbal communication is far more precise than non-verbal. No matter how clear we believe we are being, different gestures have different interpretation. Verbal communication is also the most effective way of explaining complicated concepts, as problem areas can be readily addressed and explained.

* Advantage of written communication is that there is a lesser chance for the message to be misunderstood, e.g. if Asda wants to explain something or give instruction in the letter there will be lesser chance for the message to be misunderstood because there will be instruction and the letter will be written properly.

My past business communication experience was a positive experience, and it enhanced my communication skills. I had an opportunity to work as a receptionist at a golf course called The Prairie Club. As a receptionist I used internal and external communication on a daily basis. When I communicated with customers, suppliers, and the public that would be considered external communication. Examples of this would be when I welcomed and greeted guests, answered and referred inquiries, and assisted guests in any way necessary. I also used internal communication between superiors, coworkers, and subordinates, through daily reports, emails, and memos. The time I worked at The Prairie Club helped me advance my internal and external communication skills,

For the greatest success of the business, employees need interpersonal communication to connect with their co-workers. A leadership expert, John C. Maxwell (2010) says: “Connecting goes beyond words.” (p. 41). Physically being in the same room, verbally speaking thoughts, engaging in eye contact, and being able to see nonverbal responses are all important and add to a person’s understanding of the message being communicated and feeling a connection. Overall, communicating face-to-face is more natural for employees. An employee knows who is hearing what they are saying and seeing their nonverbal gestures. The employee can either get immediate feedback whether or not the person understands or agrees or disagrees. The communication does not have to be formatted as it does on paper. An employee should still present themselves professionally, but communicating face-to-face is a process, instead of format.

Employee relation is the main part of corporate communication in an organization. Please identify the type of publics (internal and external), their importance to the organization and suggest ways on how they can communicate effectively with each groups of publics.

Verbal: I personally think that face to face communication is the best method that a business can use because of the fact that it allows the person who is doing the speaking to actually get some feedback off of the person that is listening, an example of this is that if you had text somebody saying something they would simply text you back and you wouldn’t be able to see what their body language says and this is why I believe businesses should use more face to face methods of speaking to each other, this is because they are able to judge by body language if somebody is lying to them or if somebody understands their idea correctly whereas through non-verbal there is no indication of this sort.

Communication plays a crucial part of any organization. The way an organization communicates can determine how efficiently its members or employees work together. During my time as an employee of Trinity I noticed the communication was informal. This is a big reason there were so many misunderstandings.The other employees usually spent half their shift talking about other personal subjects. Informal communication is more open and certainly has its place within an organization as it enables employees to address each other on a more casual level. There are still rules for informal communication. For example, it is always important to be kind and considerate even when communicating informally. Formal communication can flow both vertically and horizontally. Informal communication, on the other hand, involves unsanctioned informal communications between organizational members and can flow in any direction. At Trinity, the kind of informal communication we used most often was "grapevine" communication. It is a complex web of oral information flow linking all the members of the organization. There was no order to the way we communicated.